How to see your serial number, firmware version, and storage on Kindle

Holding a Kindle Paperwhite

If you own a Kindle Paperwhite, there may come a time when you want information about the device. Whether you need to troubleshoot a problem, want to see if you have the latest firmware, or simply want to know how much space you have left, it’s easier than you might think.

Here, we’ll show you how to find your serial number, firmware version, and available space on Kindle Paperwhite.

Open Device Info on your Kindle

The quickest way to gather details about your Kindle Paperwhite is on the device itself. And luckily, you’ll see all three pieces of the above information in the Device Info section of your Settings.

1) Wake up your Kindle Paperwhite and access the toolbar at the top.

2) Open the Settings by tapping Settings (gear icon) in the toolbar and picking All Settings or tapping the Menu button (three dots) on the top right and selecting Settings.

3) Choose Device Options.

4) Pick Device Info.

Kindle Paperwhite Device Info

A small window pops open that displays the information you need. You’ll see the Wi-Fi address, serial number, firmware version, and space available.

Kindle Paperwhite Device Info Details

Update your Kindle

If you’re running an older version of firmware or aren’t sure if it needs updating, you can check easily in the Advanced Options of the Settings.

Follow the same Steps 1 through 3 above. Then select Advanced Options. If the Update Your Kindle option is selectable, then you can tap it to update your device. If it’s grayed out, then you have the most current version for your device.

Kindle Paperwhite Check For Update

Get your serial number on Amazon

If you are having trouble with your device, as in, you cannot wake it or turn in on, you can get your Kindle Paperwhite serial number from the Amazon site. This will allow you to get support using that piece of information.

To head directly to the spot, click this link for Manage Your Content and Devices and then continue with Step 4 below. Otherwise, use the instructions below to navigate there.

1) Sign into your Amazon account and open the Accounts & Lists drop-down menu at the top.

2) Pick Your Content and Devices.

3) At the top, select the Devices tab.

4) Click the icon for your Kindle.

You’ll see your Kindle serial number among the other details listed below its name. And remember, you can change the name of your Kindle Paperwhite right from this spot as well.

Kindle Paperwhite Serial Number on Amazon

Wrapping it up

When you need details about your Kindle Paperwhite, it’s important to know where to find them. Bookmark this article so the next time you need its serial number or similar information, you can find it quickly.

For more, check out how to take a screenshot on your Kindle.