Apple

Tim Cook says it ‘feels good’ to offer parts and manuals for self-service repair options

Apple's marketing illustration for the Self Service Repair program

For what feels like the longest time, Apple has been pushing back against the idea of self-service repairs for its products. The arguments have varied, but the more consistent ones have been about user safety and wanting to make sure that the repairs get done properly. Basically, "keep it for the experts" and call it good. But, that viewpoint has changed, and now Apple's CEO is making some public comments on the matter.

Apple will publish self-service repair manuals on its support site

Apple's marketing illustration for the Self Service Repair program

On November 17, 2021, Apple announced its own self-service repair program. This is designed specifically around the right-to-repair movement, a response to so many demands out there in the wild that owners of iPhones and iPads and Macs (and other devices) be allowed to repair their own devices without voiding any warranties. It's a way of thinking Apple hasn't subscribed to for quite some time, but it finally came around.