In this quick troubleshooting guide, we explain what to do if you take a screenshot on your Mac, but the saved file is grayed out and won’t open as an image.
Fix Mac not saving usable screenshot image files in Finder
Troubleshooting
Fix Safari extensions not syncing across your devices
Try these quick tips if the Safari extensions you installed aren’t syncing across your iPhone, iPad, and Mac.
Fix iPhone timer sounds not going off
Use these quick tips if you set a timer on your iPhone or iPad, but it doesn’t go off, and you miss the alert.
If you can’t turn off iPhone Text Message Forwarding for Mac or iPad
Find out why you may not see the option to turn off Text Message Forwarding for a Mac or iPad on your iPhone, and how to fix this issue.
Why you see a question mark in Mac Dock and how to fix it
In this quick guide, we explain why you may see a gray question mark, or the same question mark over an app icon, in your Mac’s Dock and how to address this issue.
Fix iOS 27 stuck on “Indexing in Progress”
Learn what to do if your iPhone or iPad running iOS 27 or iPadOS 27 is stuck on the “Indexing in Progress” status, and you notice an overall system slowness.
Fix Mac app not exporting a usable image or project file
Learn what to do if a Mac application, such as Photoshop, Preview, or Mockuuups Studio, saves an unusable final file instead of a usable image (JPG, PNG) or project file.
Fix: Unable to access iCloud Photos in a web browser
You can access all your photos and videos stored in iCloud by visiting icloud.com/photos in Safari, Google Chrome, Firefox, or other web browsers. If this process fails, the following solutions will help you fix that.
Fix Apple Mail failing to categorize your emails
Go through these quick tips if the Apple Mail app on iPhone, iPad, Mac, or iCloud is not categorizing your emails into Primary, Transactions, Updates, Promotions, and All Mail.
Fix iPhone call recording not working for you
Find out what to do if you don’t see the option to record phone calls on your iPhone, or if the record button is grayed out, or if it isn’t working at all.
Fix Mac trackpad pointer not moving accurately
Follow these tips if your MacBook’s built-in trackpad or Mac’s external Magic Trackpad is working but not tracking accurately, making the pointer difficult to control.
Fix Gboard, SwiftKey, or 3rd party keyboard not working on iPhone
Go through these quick tips if popular third-party keyboards like Microsoft SwiftKey or Google Gboard are not working properly on your iPhone or iPad, forcing you to use the stock iOS keyboard.