Troubleshooting

FaceTime not working on Mac? 14 solutions to fix it

How to fix FaceTime not working on Mac

In most cases, FaceTime on Mac may not work or suddenly stop working due to wrong settings, temporary problems, or network issues. Once that happens, making video and audio FaceTime calls from your computer becomes impossible.

To fix this issue, here are 14 reliable solutions. Once you follow these, FaceTime not working, activating, or connecting on Mac should be a thing of the past. Have a look.

Unable to delete apps on your iPhone? Try these fixes

iPhone No Delete Option for App on Home Screen

Over recent weeks, a strange issue has popped up for some iPhone users. Not only are they unable to delete apps from their iPhone, but there is no Delete option whatsoever.

Normally, you can delete an app from your iPhone Home Screen with a long-press, Remove App > Delete App. Or, in your Settings under iPhone Storage. However, these users do not see the Delete App option in either spot.

If you or someone you know are experiencing this problem, we have two ways to fix this issue that have worked for others.

How to fix duplicate iCloud contacts after updating to macOS Big Sur

Apple's promotional image for the macOS Big Sur software update for Mac computers

If you’ve recently updated your Mac to macOS Big Sur, you may have noticed an issue with your contacts. Have all of your Contacts suddenly been duplicated since the upgrade? If so, you’re not alone.

You can certainly go through the process of removing the duplicates, as some have suggested in the Apple Community forum. But there is another suggestion, used by our own Sebastien Page, that is the quickest and easiest way to go.

Basically, you’ll restore your Contacts to the last backup in iCloud, here’s how.

How to reset the Bluetooth module on your Mac

iMac keyboard - Terminal keyboard shortcuts

The ubiquitous Bluetooth wireless technology is awesome until you run into problems, and run into issues you will as the number of Bluetooth accessories you're using at any given time increases. If the traditional troubleshooting steps for fixing common Bluetooth connection issues won't help, try reseting your Mac's Bluetooth module to factory settings.

Fix Mac Bluetooth problems

The Bluetooth protocol is adopted by billions of various accessories and devices. But with so many Bluetooth options available on the market from many different vendors, connection problems are inevitable. Whether you're trying to connect Bluetooth headphones with the Apple TV (or other devices like your iPhone), pair a Bluetooth keyboard with your iPad, remove a paired Bluetooth accessory from iOS, pair your Bluetooth speakers with an Apple Watch, and what not, you may experience various Bluetooth problems at some point.

A typical troubleshooter for fixing common Bluetooth issues on the Mac might suggest various steps, including changing a Bluetooth device's battery, reconnecting it, restarting your computer, performing an SMC reset and similar tricks. But, there are still times when none of those tips prove helpful. Should you find yourself in a similar situation, your only solution may be to reset the Mac's Bluetooth module to factory settings, and we show you how it's done.

How to reset Bluetooth on Mac

To fix connection and pairing issues that you may be experiencing with your wireless Bluetooth devices such as keyboards, mice, trackpads, speakers and other peripherals, click the Bluetooth menu in macOS using a pair of modifier keys to reveal hidden options.

Click the Apple menu, then choose the “System Preferences” option. Choose “Bluetooth” in the System Preferences icon. Tick the box next to “Show Bluetooth in menu bar”. Click the Bluetooth icon in the menu bar while holding the Shift (⇧) and Option (⌥) keys. Choose the hidden option labeled with the text “Reset the Bluetooth module”. Click “OK” to confirm the operation. Restart your Mac by choosing “Restart” from the Apple menu.

And this is how that menu looks like.

After your Mac reboots, its Bluetooth module will reset and factory settings will be loaded.

If your Mac is using a wireless keyboard or a wireless mouse, or both, reseting the computer's Bluetooth will cause them to temporarily lose connection. It's a wise idea to double-check that you have a wired keyboard or mouse handy so you can continue using your Mac.

Other helpful options

If that doesn't cure all Bluetooth ills, the Shift + Option trick reveals other options that might be helpful. For example, choosing the option “Factory reset all connected Apple devices” will force your AirPods and all other connected Apple devices to instantly revert to their default settings.

→ How to fix Bluetooth issues on iPhone

Are you selling your Mac? Maybe you wanna move your Bluetooth keyboard and mouse to another one? Either way, choosing the menu option labeled with the text“Remove all devices” will unpair all the connected Bluetooth peripherals from your computer in one fell swoop.

What to do after resetting Bluetooth in macOS

You'll need to reconnect each of your wireless peripherals after resetting the Mac's Bluetooth by visiting System Preferences → Bluetooth. If your Bluetooth devices are powered on, discoverable and in range of the computer, you'll see them listed there. Simply click the one you with to pair with the computer and follow the onscreen instructions.

Have you renamed a particular Bluetooth peripheral? If so, Apple's support document advises that pairing the accessory with a different Mac may cause it to reset to its default name.

How to chat live with Apple Support on the web or your device

Apple Support App Chat Setup

Apple offers a support site to help answer your questions. Whether it’s for a problem with your device, subscription, or service plan, most times you can find answers without the need for a real person. But if your question cannot be answered or falls outside of those you see on the support site, it might be time for a chat.

You can chat live with Apple Support by navigating to a particular spot on the website or using the Apple Support app, here’s how.

How to fix a “pairing canceled” error when attempting to use Apple Fitness+ on Apple TV

If you're greeted with an Apple Fitness+ “pairing canceled” error message when attempting to connect the Workout app on your Apple Watch to an Apple TV, you're definitely not alone. As highlighted on Reddit, some Apple Fitness+ enthusiasts are seeing a “pairing canceled” message when trying to connect the Workout app on an Apple Watch to their Apple TV.

How to fix the Weak Security warning in Wi-Fi settings on iPhone and iPad

Weak Security Message Wi-Fi

Nothing is perfect and iOS 14 (including iOS 14.1 and iOS 14.2) has had its share of problems so far. We’ve heard complaints about missing text messages, cellular data errors, and Microsoft email accounts nagging about passwords. To add to the list, many iPhone and iPad users are seeing a Weak Security warning in their Wi-Fi settings.

If you’re seeing this message, here’s what you can do to “fix” it.

How to find the age of your Mac

Check Coverage MacBook Pro Age

There are plenty of reasons why you may want to know the age of your Mac. You might be preparing to update to the newest version of macOS, sell your Mac to buy a new computer, or perform some troubleshooting. Whatever your reason, there are ways to find out just how old your Mac is, in Apple terms that is.

As you probably already know, the age of your Mac doesn’t equate to when you acquired it. For example, I purchased my MacBook Pro brand new in 2018 but that doesn’t make it a 2018 Mac; it’s actually a 2015 Mac.

So how does this work and how do you know the real age of your Mac? That’s what we’re here to show you.

What to do if your MacBook is overheating

Using MacBook in Bed

It’s a problem you’ll likely experience at least once as a laptop owner, overheating. You may be working as normal and then suddenly realize that your MacBook is hotter than usual. And yes, it can be hot to the touch. Or perhaps you hear the fan on your MacBook sounding like a jet engine. This is your Mac’s way of trying to cool itself down.

There are many reasons that your MacBook could be overheating. From problematic apps using too much CPU to poor ventilation as you lay in bed with your Mac, here are things to check for and do if your MacBook is overheating along with ways to prevent it.

How to fix Bluetooth issues on your iPhone

Bluetooth Settings iPhone on Table

When you want to use a Bluetooth accessory with your iPhone, it can be super aggravating when it doesn’t work. Whether you just picked up a new set of earphones or a physical keyboard, Bluetooth should make the setup of these devices easy. Unfortunately, this isn’t always the case. Like it or not, Bluetooth problems can occur with your iPhone and here we’ll show you ways to fix them.