Troubleshooting

Websites not loading in Safari? Try this…

We discuss several ways you can troubleshoot a web page that isn’t loading in Safari. There are many things that could be to blame for the problem, so here is a list of steps you should take if you want to figure out what might be causing it. These tips may also apply to other browsers such as Chrome, and Firefox.

How to fix crackly audio with AirPods or Beats Solo3 headphones

New devices like Apple’s AirPods and Beats Solo3 headphones are among some of the simplest Bluetooth devices you can use with your iPhone, iPad, or Mac, thanks to the new pairing process that’s made possible by the proprietary W1 chip. But they’re not perfect.

As many of the early reviews have already pointed out, including the one published right here on iDB by my colleague Sebastien, AirPods are especially susceptible to what’s described as ‘cracking’ while audio is being streamed from your device to the receiver in the Bluetooth headphones.

Resetting AirPods fixes charging case battery woes for some users

Just last week, problem threads began to surface on Reddit suggesting that there was some sort of bug in Apple’s newfangled AirPods case that could cause premature battery drainage. While the number of people affected isn’t known, it goes without saying the issue was affecting a decent number of users and kicked up quite a bit of controversy.

It’s unknown if the problem is related to a software glitch simply displaying the incorrect battery percentage or if the battery inside the case is actually draining more quickly than it should be, but either way, seeing 30-50% drainage after a full charge and just a few hours of idle time is really getting under users’ skin.

Error messages popping up from failed automatic iOS updates? Here’s the fix

Your iPhone and/or iPad can perform over the air (OTA) software updates automatically during the night while you’re sleeping, so long as it’s connected to a power source and you’ve given it permission first. While this feature is incredibly convenient for anyone who doesn’t have the time to wait for software updates during the day, it can sometimes be problematic.

There are all kinds of error messages that might pop up, but one of the more common messages you may come across, especially on iOS 10 devices, will look a lot like the one you see above. In this piece, we’ll talk about troubleshooting steps you can take to fix various types of similar error messages once and for all and get your device up to date.

iCloud Notes not syncing across devices? Try this

Have you ever saved a note in the iOS Notes app and then expected to see it sync across all of your devices via iCloud only to find that it didn’t? Maybe notes don’t sync between your iPhone and iPad, or maybe they don’t between your MacBook and your iMac, or a combination of these devices.

iCloud can be very finicky, especially when it comes to syncing your notes, and sometimes you have to take troubleshooting matters into your own hands to fix the problem.

Personal Hotspot not working? Try this

Personal Hotspot is an incredibly convenient feature that comes bundled into your iPhone; it lets you share your iPhone’s data connection with other devices, effectively transforming it into a wireless modem, as long as it has service from your carrier.

As convenient as it might be, it can sometimes come with headaches from not working as expected. In this piece, we’ll talk about some common troubleshooting steps for problems related to Personal Hotspot on your iPhone.

What to do when your Mac displays the wrong time

Have you ever ran into a scenario where your Mac displays the incorrect time? It can throw a lot of things out of whack across all of your apps.

Despite all the things that can go wrong when your Mac’s time is incorrect, it can be pretty easy to fix the problem. We’ll walk you through some possible fixes in this piece.