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How to request a refund for an app on Mac

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Not every app you purchase and download on your Mac works out the way you hope. Sometimes you run into a problem with the app or it doesn’t work as described. Unlike Walmart, you can’t just ask for a refund for something you don’t like and get it. But you can make a request for a refund and hope to get it.

Here’s how to request a refund for an app on Mac.

Charging your Apple Pencil 2 could prevent you from unlocking your car

Wireless charging in the second-generation Apple Pencil may interfere with your car's key fob and cause intermittent issues when attempting to unlock the vehicle, Apple has acknowledged.

As first noted by French blog iGeneration.fr (Google Translate), a recent update to Apple's support document covering using Apple Pencil with iPad or iPad Pro explains that the wireless charging feature of Apple Pencil 2, when being used, tends to clash with key fobs.

Should that happen to you, store the stylus separately so it doesn't charge wirelessly when attempting to unlock the car or simply move the tablet away from the key fob.

If you're charging your Apple Pencil (2nd generation) with your iPad Pro and your car's keyless entry device (key fob) is nearby, signal interference might prevent you from unlocking your car with your key fob.

If this happens, you can simply move your iPad Pro away from the key fob or remove your Apple Pencil from your iPad Pro and store it separately. When Apple Pencil is finished charging, any resulting signal interference will cease.

I own both the latest iPad Pro and Apple Pencil, but have yet to experience this issue (for context, I drive my car every day and my iPad goes with me everywhere I go). Aside from Apple's advice, I'd also recommend trying holding your fob closer to the antenna, usually located near the radio antenna, that communicates with the door locks.

In one example, a DJ’s light-control panel was designed to send out intermittent signals but somehow transmitted a continuous stream of data on the same frequency used by some vehicle remote controls, as explained in a recent WardsAuto article:

Since the beginning of the year motorists in a section of Yonkers, 15 miles (24 km) north of Times Square, were unable to unlock their cars with remote-control fobs. Some drivers of cars without keys simply were unable to enter their vehicles because of unexplained electronic interference.

Due to poor shielding or wiring, some key fobs can generate harmonic interference and even unintentional interference. The same goes for a whole host of other wireless devices, including your iPad Pro's Wi-Fi and the tiny wireless charging coils in the new Apple Pencil.

Key fobs generally trigger signals on two bandwidths: 315 mHz and 434 mHz.

Photo: A Tesla key fob has an option to pull the car forward and backward remotely

Fix: how to remove a stuck music player widget from your iPhone Lock screen

Music widget on Lock screen

When you start playing music on your iPhone or iPad, iOS automatically displays a widget on the Lock screen of your device to give you basic music controls. Typically, this widget will disappear from the Lock screen on its own a few minutes after you've stopped playing music, but there are instances where that widget gets stuck and won't go away.

In this post, we will share a few options to fix a stuck music player widget on iPhone or iPad so you can regain control of your Lock screen. We will go from the easiest possible fix to the most inconvenient ones.

This tweak bypasses jailbreak detection in the Citrix Receiver app

It’s a common sight for App Store developers to bar jailbreakers from using their apps. As frustrating as this can be, jailbreak developers regularly find ways around these jailbreak detection methods and publish them in the form of jailbreak tweaks.

One of the latest of such tweaks to hit Cydia is Citrix Receiver Unblock by iOS developer Christoph Kolbicz, which permits the Citrix Receiver app to work as anticipated on jailbroken devices.

Here’s what you need to know about the KRACK Wi-Fi vulnerability

If you’ve been reading the news this week, then you’ve probably caught wind of the KRACK (Key Reinstallation AttaCK) vulnerability, which implies some serious security concerns for almost anyone utilizing Wi-Fi networks at home or work.

KRACK impacts both the WPA2 and WPA1 Wi-Fi standards. The former is the most popular Wi-Fi standard in use today, and it’s also supposed to be one of the most secure. On that note, this vulnerability can be a bit concerning.

Tips for maximizing battery life on iOS 11

iOS 11 is Apple’s latest mobile operating system, but just like every Fall when a significant firmware update comes out, not all devices exhibit the best battery life after updating.

In this piece, we’ll discuss with you a plethora of ways to optimize your iPhone or iPad's battery life so that you spend less time tethered to the power outlet.

Apple Music randomly skipping songs? You are not alone

A weird little bug has made its way into Apple Music over the last day or so that makes the service randomly skip songs during playback. I first noticed this last night while playing music on my Apple TV, and earlier today on both my iPhone and Mac.

A quick Twitter search showed that was indeed not the only one in this boat, and after contacting Apple, I have learned that the company is aware of the issue and should fix the problem in the next 72 hours.

Websites not loading in Safari? Try this…

It can be so annoying when a web page you’re trying to visit doesn’t load. There are many things that could be to blame for the problem, and there’s a list of steps you should take if you want to figure out what might be causing it.

In this piece, we’ll discuss several ways you can troubleshoot a web page that isn’t loading in Safari. Depending on the browser, steps to fix problems might be similar, but they could vary as well.

Malwarebytes reports first case of Mac malware for 2017, points out antiquated tactics

Security software development firm Malwarebytes has just exposed what could be the first known case of Mac malware for the year of 2017.

It appears to be a highly antiquated piece of malware. In other words, it’s not super advanced and it’s using methods to infect machines that are so well-known that only a small number of unsuspecting users would even fall victim to it.

How to fix cracking audio, popping sound, clicking, buzzing, and static noises in AirPods and Beats headphones

If you have noticed a crackly audio and static noise in your AirPods/Beats headphones, you're not alone!

New devices like Apple’s AirPods and Beats headphones are among some of the simplest Bluetooth devices you can use with your iPhone, iPad, or Mac, thanks to the new pairing process that’s made possible by the proprietary W1 chip. But they’re not perfect.

As many of the early reviews have already pointed out, including the one published right here on iDB by my colleague Sebastien, AirPods are especially susceptible to what’s described as cracking and static noises while audio is being streamed from your device to the receiver in the Bluetooth headphones.

Resetting AirPods fixes charging case battery woes for some users

Just last week, problem threads began to surface on Reddit suggesting that there was some sort of bug in Apple’s newfangled AirPods case that could cause premature battery drainage. While the number of people affected isn't known, it goes without saying the issue was affecting a decent number of users and kicked up quite a bit of controversy.

It’s unknown if the problem is related to a software glitch simply displaying the incorrect battery percentage or if the battery inside the case is actually draining more quickly than it should be, but either way, seeing 30-50% drainage after a full charge and just a few hours of idle time is really getting under users’ skin.