In this guide, we tell you about your options to erase and set up an iPhone or iPad that’s linked to a deleted or forgotten Apple Account that you no longer have access to.
When you set up a new iPhone, you’re encouraged to sign in with an Apple Account (formerly called Apple ID). Signing in with an Apple Account lets you use iCloud, App Store, Find My, and a bunch of important core features.
Nearly everyone sets up their iPhone with an Apple Account. And they also leave Find My enabled, as it’s a terrific safety feature that not only lets you see your iPhone’s location but also secures it with Activation Lock.
Find My Activation Lock is a theft-deterrent barrier that prevents a thief from setting up a stolen iPhone after forcefully erasing or restoring it in recovery mode. As a result, an iPhone with Activation Lock is pretty much a paperweight, unless the thief strips it and uses it for parts (though Apple mitigates this to a great extent by blocking repairs using components harvested from stolen devices).
Signing out of your Apple Account on all your devices is one of the most important recommendations you must follow before you go through the process of permanently deleting your Apple Account.
But in case you ignored that and have an old iPhone that’s still locked to an Apple Account you have deleted or is signed in to an Apple Account you have no way to access, then the only option is to contact Apple Support for help.
But before you do that, get hold of your old iPhone bill by downloading it from your email or the online platform from where you bought the device.
Then contact Apple Support, explain your situation, and send them the original bill/invoice of that old locked iPhone to establish that you’re its rightful owner. They will likely help remove the Activation Lock from that device. Once that’s done, you can set up the iPhone (Activation Lock will no longer get in your way).
In case Find My was not enabled on your old iPhone, you can directly erase it using recovery mode and set it up. Activation Lock won’t block you.
If you didn’t delete your Apple Account but just lost it, try recovering it. Once you get your account email address and reset its password, you can use it to bypass Activation Lock on the old iPhone.
Aside from the above options, there is nothing you can do. That said, you may come across certain Mac and Windows ‘iOS unlocker’ software that claims to bypass iPhone Activation Lock. But they actually never work. I won’t recommend spending money on them.