How to delete documents and data stored in iCloud

By Sébastien Page on Nov 19, 2015

Apps’ documents and data stored in iCloud can quickly add up, and depending on the size of your storage plan, you might need to do some cleaning in there from time to time to ensure that you don’t waste any of that precious space. In this post, we’ll show you how to delete documents and data in iCloud. Read More


Tip: manually select what apps can be backed up in iCloud

By Sébastien Page on Nov 17, 2015

If you selected to use iCloud for backing up your iOS device during its initial set up, then most apps you install will have their settings automatically backed up in iCloud on a regular basis. This can be pretty handy in case you restore your iPhone or iPad from a backup because you won’t have to set up all your apps preferences again.

But what if you don’t want certain apps to automatically be backed up in iCloud? As it turns out, it’s pretty simple to handpick what apps can or cannot be backed up in iCloud. We show you how. Read More


How to add and remove trusted devices for Apple ID two-factor authentication

By Jeff Benjamin on Oct 23, 2015

Back in July, we provided you with an overview of Apple’s two-step authentication. This is the security method that requires at least two factors of authentication—a password and a trusted device—in order to successfully access an account.

Two-factor, or two-step, as it’s sometimes referred to, is a great security method, because it forces one to have physical access to a security key, in this case, an iPhone or an iPad.

Needless to say, we here at iDB highly recommend using 2FA for any account that allows it, Apple ID, or otherwise. In fact, if a service that you’re using doesn’t offer 2FA, I’d seriously think twice about using that service—it’s that important for keeping your data secure.

If you have two-factor enabled for your Apple ID, and you should, then you’ve doubtlessly run into the screen that asks you to verify your identify when logging in with your Apple ID. On that screen, it may list some of your Apple devices, and at least one verified phone number. These devices act as security authentication keys.

Have you ever wondered what the requirements are for the devices that are listed here? Have you ever wanted to remove or add a device? In this tutorial, we’ll walk you through managing your iOS trusted devices for two-factor authentication. Read More


Find my Friends web app launches on

By Christian Zibreg on Oct 21, 2015

In addition to today’s major releases of iOS 9.1, OS X El Capitan 10.11.1 and watchOS 2.0.1 software updates, it appears that iCloud has gained a brand new web app: Find My Friends.

With both Find My iPhone and Find My Friends now preloaded on the iPhone, iPod touch and iPad devices with iOS 9.0 or later, it does make sense to add Find My Friends to Apple’s stable of web apps given iCloud’s long had the web version of the Find My iPhone app. Read More


How to share Reminders lists

By Christian Zibreg on Oct 21, 2015

Although not apparently obvious, Apple’s Reminders app on iPhone, iPod touch, iPad, Mac and lets you share to-dos and checklists with friends and family.

Sharing a reminder list with, say, your girlfriend (or wife) is particularly convenient as you’ll both be able to add, delete and check off items as completed, and all changes will instantly appearing on everyone’s devices thanks to seamless iCloud syncing.

This isn’t just great for grocery lists, shared to-dos and interactive lists among family members, but for business, too. For example, you could share a to-do list with team members to keep everyone apprised of what needs to be done on any particular day.

In this post, we’re going to show how easy it is to create a list in Reminders and invite others to participate across iOS, OS X and the web. Read More


How to create shopping lists, to-dos and other interactive checklists in Notes app

By Christian Zibreg on Oct 17, 2015

A much-improved Notes application is one of my favorite features of iOS 9 and El Capitan. With it, you can now draw sketches with your finger, enrich your thoughts with photos, maps and web links—and even create a checklist of to-dos.

Checklists work perfectly for stuff like grocery lists, wish lists, quick to-dos and what not, and they’re interactive so you can tick off individual items to mark them as completed. And with iCloud, changes to your notes are automatically pushed to all your devices.

In this post, we’re going to demonstrate how easy it is to create interactive checklists in Notes on your iPhone, iPod touch, iPad, Mac and Read More


Fix: the last backup could not be completed

By Sébastien Page on Oct 3, 2015

Yesterday I decided to look at when my new iPhone 6s backed up to iCloud for the last time when I realized that it hadn’t actually been backed up since September 25, which coincidentally was the first day I got this new device.

I imagined it was just a small hiccup in iCloud, and proceeded to manually initiate an iCloud backup by tapping on “Back Up Now” in Settings > iCloud > Backup. At first, it appeared to work fine as it would show the “Backing Up…” status with the usual “Estimating Time Remaining” message. But after a few seconds, the backup would stop and it would show the following error message: “the last backup could not be completed.”

No matter what I’d do, it kept telling me my iPhone backup couldn’t be completed. The problem appeared to be a little more complex than a simple reboot, but I eventually figured it out.

In this post, I will highlight some of the steps you can take if you are seeing a similar error. Although I cannot guarantee it, I’m pretty confident these steps could actually fix most problems related to iCloud. Read More


New iCloud storage pricing is now live

By Jeff Benjamin on Sep 16, 2015

Despite an earlier report coming from Reddit that Apple’s new iCloud Storage pricing would go live on September 25th, the same day of the iPhone 6s launch, Apple has launched its updated iCloud storage pricing plans today.

In my opinion, this makes more sense, as iCloud is more aligned with the software, and iOS 9 just went live as well. Apple has updated its iCloud storage pricing page with the updated prices for its three cloud storage tiers, and has also introduced new international pricing for iCloud storage. Read More


New iCloud storage pricing said to launch on September 25th

By Jeff Benjamin on Sep 13, 2015

As noted in last week’s iPhone 6s keynote, Apple will be significantly upping the value of its iCloud storage plans by providing much more storage for the money. Apple will be keeping around its free 5GB tier, but it’s upping the amount of storage provided by its $0.99 tier by 30GB, and reducing the price of its highest $19.99 tier.

If you go to the iCloud section of the Settings app today and select the Upgrade iCloud Storage option, you’ll still see the old pricing setup. This has left many to ask the question: when will the new iCloud storage pricing go live? An iCloud user who recently reached out to Apple support thinks they have the answer. Read More


New iCloud storage plans: get more for less

By Jeff Benjamin on Sep 9, 2015

iCloud storage has always trended towards the more expensive side of things when compared to other popular cloud storage providers such as Google and Microsoft. Users will be happy to know that Apple apparently understands this, and as a result, its significantly reduced the price of its iCloud storage. With 4K video support and a higher megapixel camera featured in the new iPhone 6s, iCloud storage will be in higher demand for those of you using iCloud Photo Library. Read More


How to protect yourself from malicious jailbreak tweaks

By Jeff Benjamin on Sep 2, 2015

As you guys know, there was a pretty significant iCloud account attack reported recently, in which nearly a quarter of a million iCloud accounts were exposed to potential compromise. The number of accounts that were actually hacked is up for debate, but it was less than half of the reported 220,000~ or so iCloud accounts exposed.

Of course, many took this attack as an opportunity to lecture about the reasons why we shouldn’t jailbreak. While such a lecture isn’t necessarily ill-intentioned, I think that most people who jailbreak understand that there are some inherited risks associated with doing so.

It’s not like accidentally downloading an infected app on your computer, or an ill-advised clicking on a shady email link. Those who jailbreak generally know that there are some security risks involved, at least partially. The problem is, many don’t understand that there are effective ways to protect one’s self.

How do you go about ensuring that you’re as safe as possible while maintaining a jailbroken iPhone? The following steps will show you how. Read More


Apple now lets you restore deleted iCloud files, contacts, calendars, and reminders

By Sébastien Page on Aug 13, 2015

Apple quietly added on Thursday a new feature to that lets you restore deleted files, contacts, calendars, and reminders. Available from the Settings tab of, this feature archives your deleted iCloud files for 30 days, as well as versions of your contacts, calendars, and reminders at various intervals, making it an easy back up plan in case something goes wrong. Read More


Apple Music, Beats 1 & store services experience downtime during VMA nominee announcements

By Christian Zibreg on Jul 21, 2015

In what’s become a norm for the company these days, another outage has hit a number of cloud-based services as users around the world report issues accessing Apple’s content stores: the App Store, the Mac App Store and the iTunes Store.

We’re also tracking issues with Apple Music and Beats 1.

Indeed, I’m currently struggling to stream my Apple Music songs and Beats 1 radio.

UPDATE 1: Apple has now acknowledged the outage on the iCloud status page. “Users are experiencing a problem with the services listed above,” reads the notice. “We are investigating and will update the status as more information becomes available.”

UPDATE 2: The iCloud dashboard says all services have been restored after three and a half hours of downtime. Read More


Apple treats Greek customers to free 30-day extension for their paid iCloud storage

By Christian Zibreg on Jul 13, 2015

Due to the ongoing financial turmoil in Greece which has spawned uncertainty over the country’s seemingly looming bankruptcy, Apple has decided not to charge its Greek customers for their iCloud storage for a month, local blog iPhoneHellas reported this weekend.

After Greece’s creditors prompted the government to implement capital controls in the country, customers grew worried that they would lose access to their iCloud data such as photos, contacts and more as iTunes would not be able to charge their credit cards for paid cloud storage.

“Our sympathies are with our customers in Greece who have experienced an interruption in their iCloud accounts as a results of the fiscal crisis,” an Apple representative told CNBC. Read More


Apple issues Mac App Store patch for XARA exploits as additional fixes are ‘in progress’

By Christian Zibreg on Jun 22, 2015

A cross application resource attack (XARA) that researchers at Indiana University, Georgia Tech and China’s Peking University publicized last week seems to have been partially addressed as Apple issued a server-side fix on the Mac App Store to block malicious apps and secure app data.

Additional fixes are in the works for the XARA exploits on both iOS and OS X, a company spokesperson told iMore. XARA exploits allow malicious apps to steal iCloud credentials of a user, access private data in apps like 1Password and Evernote, hijack their iCloud Keychain passwords and more. Read More


How to remove a child account from iCloud Family Sharing

By Jeff Benjamin on Jun 17, 2015

When I was testing out Apple’s iCloud Family Sharing last year, I set up a child account just to see how it worked. That turned out to be a mistake, because there is no way for an end user to remove a child account from a Family Share.

When you try to delete a child account, you’re met with a frustrating error that states “Children under 13 cannot be removed from Family Sharing”. Actually, you can “remove” a child account by transferring it to another family, but you’re still not permanently getting rid of it.

So what should you do? Keep an account that you no longer want or need? Transfer the account? Don’t settle for those options if you want the account gone. Phone up Apple support, and they can delete the annoying child account in a matter of minutes. Read More


Major security flaws leave iOS and OS X vulnerable to wide ranging password theft

By Christian Zibreg on Jun 17, 2015

Your confidential information ranging from web passwords in Chrome and other browsers to app passwords to banking credentials stored and synced between devices though Apple’s iCloud Keychain service—even data you thought was stored safely in password managers like 1Password and LastPass—can be easily compromised due to a trio of major vulnerabilities discovered in Apple’s desktop and mobile operating systems.

As discovered by a team of researchers at Indiana University, Georgia Tech and China’s Peking University and reported by The Register, Keychain’s access control lists, URL schemes and OS X’s app containers contain flaws creating serious attack vectors. Read More


Flaw in Mail for iPhone and iPad can be used to hijack your iCloud password

By Christian Zibreg on Jun 10, 2015

A serious bug in Apple’s stock Mail application for iPhone, iPod touch and iPad permits attackers to fool users into providing their iCloud credentials.

Such phishing attacks can be devastating as iCloud increasingly becomes home for our digital life in the Apple universe, including our photo libraries, notes, contacts and other personal data.

The scam takes advantage of an exploit in the Mail application that makes it easy to deliver convincing-looking pop-ups resembling iCloud password prompts through a simple email message, The Register reported Wednesday.

While such emails look like they’re coming from a real company, they’re spoofed and once an unsuspecting user opens them on their iPhone, iPod touch or iPad running iOS 8.3, the operating system will execute malicious HTML content embedded inside. Read More


iOS 9 includes a standalone iCloud Drive app

By Cody Lee on Jun 8, 2015

Since Apple’s WWDC keynote ended a few hours ago, we’ve installed the iOS 9 beta and begun digging for new stuff. Apple previewed a handful of the software’s features at the event, but as usual, there are a number of additions and improvements it didn’t talk about.

One of those features is a standalone iCloud Drive app. It’s not immediately apparent, but while launching an app we received a pop-up asking us if we wanted to install it. We were also able to access it via the Settings app iCloud > iCloud Drive > Show on Home Screen. Read More


Apple beefing up iCloud infrastructure ahead of rumored TV push and streaming-music launch

By Christian Zibreg on Jun 8, 2015

As it gears up to launch its subscription music-streaming service today and a rumored television service later in the year, Apple’s reportedly been building out a high-speed network to ensure glitch-free delivery of content, Bloomberg reported Monday. But the firm isn’t just building a more efficient iCloud.

In a typical Apple fashion, it’s been pouring billions of dollars into upgrading how it builds data centers in order to speed up content delivery, and optimize services such as iCloud, iTunes and Siri.

Additionally, the initiative should help with iCloud outages that have become the norm lately as web services have traditionally been Apple’s weak spot. Read More

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