An interesting piece of non-informative information from the Associated Press quoting a survey (I can't seem to find an actual link to this survey) that found AT&T and T-Mobile at the bottom of ratings in customer satisfaction.
AT&T haters will rejoice whereas those like me who have always had great experience with AT&T customer service will be wondering how this is possible...
A recent survey by Ericsson revealed that about 1/3 of Android and iPhone users launch at least one application before getting out of bed. Are you surprised? Probably not, especially if you're like me.
Tina and I have a rule: no iPad or TV in the bedroom. Although I've tried to implement the no iPhone rule in the room as well, it's been hard to enforce for 2 reasons: first, we need our iPhones as we use them as alarm clocks, and second, because we're freaking addicted to it...
For once, it's not Apple facing litigation, but developers of apps in its popular App Store. BGR reported yesterday that New Jersey Federal Prosecutors are starting to get serious about their investigation with popular smartphone applications. The inquisition is looking to determine whether some app developers are in breach of Federal Law.
The post claims that a criminal investigation is underway by a federal grand jury on certain mobile applications. These apps are suspected of violating the Computer Fraud and Abuse Act with their methods of collecting and transmitting user's personal data...
Although they are still far behind other companies like Nokia and Samsung in total mobile market share, Apple is making a name for itself in the smartphone industry. Because of its popularity, Apple's products and sales garner a lot of speculation from marketing research firms. These companies do tons of research and conduct poles to analyze a company's performance.
This data is useful for a number of reasons, such as, guiding investors who are looking to make large stock purchases. Popular tech intelligence company comScore has done some number crunching that should give anyone contemplating Apple stock the green light.
Not only did Apple gain more mobile phone market share in the last 6 months than any other company, their Verizon branded iPhone was the most acquired handset in the month of February....
For the 5th time in a row, Apple is ranking #1 in a customer satisfaction survey conducted by JD Power. The iPhone scored 795 out of 1,000 points, which is slightly lower than the 800 points it had scored in the same survey a few months ago.
Closely followed by Motorola (763) and HTC (762), the iPhone performs particularly well in ease of operation, operating system, features and physical design. This score is obviously not a surprise to anyone who owns an iPhone...
Love 'em or hate 'em, if there's one thing Verizon has going for them, it's coverage. The network that brags that it is the "nation's largest and most reliable", once again proves it has the test scores to back it up. J.D. Power has just released its latest study on customer satisfaction among the nation's top 4 carriers, and the results shouldn't surprise you.
The study addressed such things as frequency of dropped calls, voice distortion, static, and delays in messaging. In testing done between July and December of last year, Verizon had the best or tied for the best satisfaction ratings in five of the six studied areas. AT&T and Sprint went back and forth in the second place spot , while T-Mobile received the worst scores out of the four...
Well, that's a big shocker. Apparently iPhone users care more about native apps than web apps.
The guys over at Appsfire, a cool app discovery service, made an infographic report demonstrating how most users like regular apps over web apps. Appsfire analyzed 1,000 of its user's devices to determine some insight into the web v.s. native app debate.
Web applications are becoming more and more advanced everyday, but they still can't replicate certain functionalities of native iOS apps. The infographic from Appsfire is pretty self-explanatory. Let's check it out...
We already knew that iPhone users are the most loyal to their dear smartphone of choice. Now we know the iPhone is the #1 smartphone in the US as it just passed RIM by a slim 0.5%. Android, is a not-too-distant third.
This survey by Nielsen also confirms that the iPhone is the "most desired" smartphone among people likely to upgrade to a new device. An interesting fact is that women planning to get a smartphone are more likely to get an iPhone, while males are more likely to choose Android...
Track Your Happiness.org is a recent project from a group of Harvard scientific researchers. The project's goal is to, "investigate what makes life worth living." Specifically, to see how the wandering mind and happiness correlate.
But how could this type of a survey really be effective when you would need the ability to invade the mind of your participant throughout the day for effective results?
Researchers were able to do something that traditional physiology methods have not allowed in the past: to intrude on the lives of their participants in a non-threatening and targeted way. What better means to prick the wandering mind than through what is the usual cause of a wandering mind- the smartphone.
This specific way of data collecting was made possible through (you guessed it) the iPhone...
Take that Consumer Reports! The iPhone might not have been good enough for you, but it seems to be for JD Power who rated Apple and the iPhone #1 in their 2010 smartphone customer satisfaction study.
For the fourth consecutive year, Apple ranks highest in customer satisfaction among smartphone makers with a score of 800 out of 1,000 points. The iPhone performs particularly well in ease of operation, operating system, features and physical design...
With the Apple stock flying at a all-time high these days, this new report shows that not only Apple is able to make great products that sell like hot cakes, but most importantly, they are making tons of money on each product sold.
According to Michael Walkley of the Canaccord Genuity Group, Apple made about 3% of all the smartphones in the first half of 2010, but it actually raked in 39% of the industry's profits...
It has been several weeks since we have heard about the iPhone 4 antenna issue and how it is affecting the selling power of the new device. With record sales reported it comes as no surprise that a recent survey shows potential buyers are more concerned about the absence of a Verizon branded iPhone.
Apple Insider dissected a Piper Jaffray poll that was comprised of 258 cellphone users in Minneapolis, Minnesota. It turns out that of those questioned, 3 times the population was more upset over not having the iPhone available on Verizon than those who hesitated on buying the device due to the antenna...