Support

A new “Apple for Kids” section is now available on the Apple Support website

A screenshot showing the “Apple for Kids” portal on the Apple Support website.

Apple has published a new section on its dedicated support website that's completely dedicated to parents, featuring helpful resources about related features such as parental controls, Ask to Buy, Family Sharing, Apple Cash Family, Screen Time and so forth.

STORY HIGHLIGHTS:

A new support portal for parents. It provides links to existing resources. Parental controls and more are included.

A useful resource for parents

Found at support.apple.com/apple-for-kids/, it includes relevant links to Apple's existing support resources, making it a one-stop-shop for parents managing kids' Apple experiences.

At the very top, you get links for managing your family group with the Family Sharing feature, including setting up the feature on the child's device. Further down the webpage, you'll find relevant links for setting up Apple Cash Family so you can send cash to a child. Parents will also find links leading to Apple's support instructions detailing how to turn on Ask to Buy.

→ How to chat live with Apple Support

With the Ask to Buy feature enabled, your kids have the freedom to make their own choices while still controlling their spending. The family organizer can use their own device to approve or decline these Ask to Buy requests from a notification. For example, if a child wants to buy an app, the family approver can see the app and decide whether to allow it.

This feature is on by default for any children under 13.

Other sub-sections on the webpage provide links to set up Apple devices, including configuring an Apple Watch for a family member without an ‌iPhone‌, using Family Setup, as well as prevent unwanted in-app purchases, set limit for kids with Screen Time and more.

How to chat live with Apple Support on the web or your device

Apple Support App Chat Setup

Apple offers a support site to help answer your questions. Whether it’s for a problem with your device, subscription, or service plan, most times you can find answers without the need for a real person. But if your question cannot be answered or falls outside of those you see on the support site, it might be time for a chat.

You can chat live with Apple Support by navigating to a particular spot on the website or using the Apple Support app, here’s how.