Results of a new smartphone user satisfaction survey have some observers scratching their heads. Apple's iPhone 5 ranked fifth in the U.S., behind a number of Android devices from Motorola, HTC and Samsung. Due to Apple's past high ratings in customer satisfaction, the survey's findings prompted questions so far left unanswered.
According to a poll by OnDevice Research, Motorola's Atrix HD took first place in the U.S. user satisfaction scores, with the Motorola Droid Razr M, HTC's Rezound 4G, Samsung's Galaxy Note 2 and the iPhone 5 filling out the top five devices.
While Apple was named the top brand in overall mobile device satisfaction by U.S. consumers, Google ranked number two - even though it does not directly produce mobile devices...