Fix for “Cannot connect to iTunes Store” error in iOS

By , Sep 20, 2012

cannot connect to iTunes store

Since updating my iPhone to the latest iOS version available, I’ve been having problems with the App Store. Specifically, when I was in the Passbook application and clicked the App Store portal, I was met with the following error: “Cannot connect to iTunes Store.”

As it turns out, I’m not the only one having this problem. A thread has started in Apple’s support forums regarding the issue, and it has already garnered 5,000 views. Luckily, it appears that some folks have managed to come up with a fix.

The solution is pretty simple, as long as you know about it:

Step 1: Go to Settings > General > Date and Time > Set Automatically > Off.

Step 2: Set the date one year ahead.

Step 3: Go back to the App Store and try to download or update an app.

Step 4: If you’re still getting the “cannot connect to iTunes or App Store” error message, go back to Settings > General > Date and Time > Set Automatically back to On. Now go back and try again. It should fix your issue.

Believe or not, this worked. Now when I tap the App Store link from within the Passbook application, it opens to the Passbook section. This is especially nice, since at the moment, there isn’t a way to visit the Passbook section any other way.

Did this work for you? Let us know in the comments below!

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  • Ray Austin

    you legend it worked great 🙂

  • Scott

    There’s actually a perfectly logical explanation for all of this.

    I was having this issue due to an incomplete cydia update which, somehow turned my battery percentage off+turned my phone back to January 1st, 1970. Now, why is it happening?

    Lots of big websites (a.k.a. appstore, facebook) and places on the internet use these things called certificates. These help security on the internet, and to do that these certificates are based off of date. I’m not sure as to how these certificates wouldn’t work with your phone if your phone date is correct.

  • subodeep

    it works thanks bro