You’re no doubt aware of The New York Times’ coverage of Apple’s retailing woes and Cupertino’s response: it raised wages and is mulling a career path for employees. The story is making the headlines and becoming a meme, so it goes without saying that Joy of Tech has a take on it.

Joy of Tech is a webcomic created by Canada-born Liza Schmalcel and Bruce Evans and iDB loves their funny takes on the various topics that have been occupying the greatest minds in tech (yeah, I meant that as an irony).

My favorite from their Apple Store comic: before putting on an Apple Genius shirt, please apply “New Apple Smell” scented deodorant, as instructed by your Hygiene Manager. What, didn’t you know? that there’s a fragrance which recreates the Apple unboxing scent?

Here’s your comic.

By the way, they aren’t joking about the rule #1: Don’t touch anyone’s iPhone before asking for a permission.

As noted in the controversial New York Times article from Saturday:

There is more role-playing at Core training, as it’s known, this time with pointers on the elaborate etiquette of interacting with customers. One rule: ask for permission before touching anyone’s iPhone.

Another interesting rule: don’t promise you can fix the problem.

“And we told trainees that the first thing they needed to do was acknowledge the problem, though don’t promise you can fix the problem,” said Shane Garcia, the one-time Chicago manager.

“If you can, let them know that you have felt some of the emotions they are feeling. But you have to be careful because you don’t want to lie about that.”

What’s your favorite secret from the Apple Store Employee Rule Book?

  • Pavelbure

    Wash your hands for 10 min ?

    Seems excessive.

    • Falk M.

      Guess what, the whole cartoon is excessive.
      We call it a joke 😛

    • ReanimationXP

      hurr durr

  • I wonder if they have some kind of rule, of how to “react” or what to “do” when they see Cydia Store xD

    • Falk M.

      Haha, I don’t wanna try that out… Maybe with my iPhone 4 that is way out of warranty later on when I already have my next gen iPhone? 😛
      Should really try it out…
      Maybe try to get a tip on how to get Cydia up and running, saying I don’t know what the best repos are 😀

      • Haha xD you should try it out, ask them if they know any good tweaks, maybe they know some ;p Some are probably jailbreakers

    • Anoush Khan

      They probably say the warranty is null and void.

    • ReanimationXP

      Most of the reactions to my tweaks have been “that’s cool” from employees, and “I can’t service that, go away” from “geniuses”.

  • “apple smell” deodorant?