Issue

iTunes 12.4 bug causing Apple Music playback issues with tracks shorter than 60 seconds

There seems to be a bug in iTunes 12.4 which causes playback issues with Apple Music tracks shorter than 60 seconds, MacRumors reported today.

The problem allegedly stems from a buffering bug that apparently causes iTunes to never begin downloading the next song in the queue if it's shorter than 60 seconds. Basically, iTunes is left waiting for a download to finish that has in fact never started. The bug has been reported to Apple and we expect it to be fixed in a future iTunes update.

App Stores and other iCloud services are currently down for some people

If you needed another proof that Apple is not very good at online services, here's one: the App Store, the Mac App Store and various other online services are currently down, according to a notice on Apple's System Status webpage.

Other iCloud services were affected at the time of this writing and have been inaccessible to an unknown portion of Apple's user base, including the Apple TV, iTunes in the Cloud and Volume Purchase Program.

UPDATE: The outage is more widespread than originally thought, with iCloud Drive, iCloud Backup, Mail Drop, iWork for iCloud, Photos, iCloud Web Apps and iCloud Storage Upgrades all having been affected as well.

Apple pulls iOS 9.3.2 update following 9.7″ iPad Pro bricking complaints

Following an avalanche of complaints from the affected 9.7-inch iPad Pro owners who saw their device bricked and reporting an iTunes error 56 after installing the latest iOS 9.3.2 software update, Apple has now pulled iOS 9.3.2 for that device from its servers. As first noted by MacRumors 9.7-inch iPad Pro owners who have not installed iOS 9.3.2 no longer see the over-the-air update on their tablet.

Apple engineers visited a user to figure out why iTunes deleted his music

Following James Pinkstone's viral blog post about a nasty glitch in iTunes causing the application to inadvertently delete music from some personal libraries, Apple flew two engineers from across the country to visit him at his house in order to try to figure out why Apple Music and iTunes Match would wipe out 122 gigabytes of his personal music collection. In a follow-up post, Pinkstone explained that the engineers, named Tom and Ezra, spent the day at his house in an attempt to research the issue.

Apple is ‘looking’ into reports of iOS 9.3.2 bricking some 9.7-inch iPad Pros

Following multiple complaints that the iOS 9.3.2 software update, which released two days ago, has bricked some 9.7-inch iPad Pro models with ‘Error 56’, Apple today acknowledged that it's aware of these reports and is “looking” into them.

Although Apple's statement to iMore does not make it clear whether the company has pinpointed what might be causing this issue, the company did advise those unable to restore their device through iTunes to contact its support team.

A fix for iTunes deleting users’ music without permission is coming early next week

Following multiple reports from disgruntled users that a glitch in iTunes is causing the software to inadvertently delete music from their personal library, an Apple spokesperson has acknowledged the issue in a statement issued to The Loop yesterday.

The company is unsure as to what might be causing this issue and has not been able to reproduce it, but it'll still deliver an update for iTunes early next week “which includes additional safeguards”.

Users around the world are reporting search problems with App Store and Mac App Store

We are tracking multiple reports on Reddit, Twitter and other social media this morning that describe problems with the search feature on the App Store and Mac App Store, with some of the well-known apps not being surfaced in users' search results.

The issue appears to be widespread, but you wouldn't be able to tell that from looking at Apple's System Status webpage, which at the time of this writing had not acknowledged any such issues with App Stores.

iTunes Movies and iBooks Store go offline in China without explanation

As of this morning, customers in China are unable to access Apple's content stores for digital movies and books, the iTunes Store for Movies and the iBooks Store, as both services went offline last evening without explanation. These stores are now inaccessible in China on the iPhone, iPod touch and iPad devices, as well as on computers with iTunes.

No reason was give for the downtime and Apple had not commented on the move at post time, but AppleInsider has learned that it has something to do with the government's pending investigation into Apple's business practices.

Many iPhone SE users complain about audio issues with Bluetooth phone calls

As evidenced by a growing thread on the Apple Support Communities, many owners of the new iPhone SE smartphone are plagued with various Bluetooth issues.

Folks are reporting distorted or inaudible calls when the handset is paired with a car or headset.

These issues appear to only affect Bluetooth phone calls, not music playback. Apple had not commented on this problem at post time.

Server-side patch fixes vulnerability that allowed access to Contacts and Photos on iPhone 6s

An iOS vulnerability that permitted nefarious people to gain access to Contacts and Photos data has been fixed swiftly without the need for a software update. A server-side fix has patched a security hole in Siri which allowed the personal digital assistant to use email links in tweets to gain access to contacts and photos on a locked iPhone 6s running iOS 9.3.1. Apple has confirmed to The Washington Post that it's fixed the flaw on its servers.

Easy to fix iOS bug bypasses Lock screen on iPhone 6s, giving access to Contacts and Photos

First spotted by Jose Rodriguez, who last September found a similar flaw in iOS, and highlighted by The Daily Dot, Apple's mobile operating system contains a vulnerability that lets others access your Contacts and Photos using Siri on the Lock screen of your iPhone 6s, bypassing your passcode.

Fortunately, there's an easy fix for this which involves revoking Siri access to Twitter and Photos and disabling Lock screen access to the personal digital assistant. Apple has not commented on the bug, which will likely be squashed in an upcoming software update.

Sprint to fix an issue preventing iPhone users from connecting to LTE cellular data

Sprint customers took to Reddit to complain about the inability to connect to Sprint's LTE cellular data network after upgrading to Apple's iOS 9.3 software update last week. The most recent iOS 9.3.1 update does not appear to have fixed the issue.

Sprint has acknowledged the issue in a text message to affected users and promised a fix, which will likely be delivered in the form of an over-the-air carrier settings update. “Your iPhone may be having data connection issues with the recent software update,” reads Sprint's message. “We're working quickly to fix. We apologize for the inconvenience”.