For all the talk about premium pricing of Apple's hardware products, the company is speculated to have been selling two of its gadgets at cost—Apple TV 4K and HomePod.
Apple TV 4K is apparently selling at cost, HomePod at a loss
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For all the talk about premium pricing of Apple's hardware products, the company is speculated to have been selling two of its gadgets at cost—Apple TV 4K and HomePod.
At the end of the calendar 2018 holiday quarter, the Cupertino technology giant had a whopping 1.4 billion active devices worldwide and its iPhone installed base hit 900 million handsets, marking the first time the company has disclosed the latter number.
Apple previously reported the number of total active devices in usage, but this is definitely the first time it's disclosed the number of active iPhones out there.
Luca Maestri, Apple's finance chief, said on the conference call:
Our global active installed base of iPhone continues to grow and has reached an all time high at the end of December. We are disclosing that number now for the first time and it has surpassed 900 million devices, up year over year in each of our five geographic segments, and growing almost 75 million in the last 12 months alone.
While the definition of an active device is somewhat murky, Apple only counts the devices which actively use iCloud or have accessed App Store recently.
With 1.4 billion devices in the wild, of which 900 million are iPhones, we can infer that there are now about half a billion iPads, iPod touches, Macs, Apple TVs and Apple Watches in active use.
In August 2017, for example, Apple announced selling 1.2 billion iPhones cumulatively (it sold its billionth handset on July 26, 2016). Keep in mind that the total number of active devices can be misleading because Apple fans tend to own multiple products.
Cook at an all-hands meeting celebrating a billionth iPhone sold.The iPhone installed base is incredibly important because it tells us how many iPhone-using customers are out there as very few people own multiple phones.
To mollify investors further, Maestri added that Apple plans to provide information on iPhone installed base, as well as total installed base, "on a periodic basis."
This was also Apple's first quarter without unit sales, taking away the yardstick everybody measured its business with. However, the replacement might be better: the Cupertino firm now focuses on the amount of revenue it generate through sales of devices and services.
Unit sales—the key metric to judge Apple's growth—is no more.Now sales are split between products and services for the first time. Both Apple's press release announcing the earnings and remarks on the conference call strongly emphasize services.
"Not only is our large and growing installed base a powerful testament to the satisfaction and loyalty of our customers but it's also fueling our fast growing services business," Cook said.
Still, the burgeoning services business—growing by 19 percent to a record $10.9 billion—isn't without pitfalls. Squeezing money out of existing customers won't be enough to placate investors unless Apple's installed based, a key driver for Services, continues growing.
Apple's net sales by geography and product typeThe more people own its devices, the more money Apple can make by upselling them to services. In that context, seeing its overall global active installed base growing by a hundred million devices in the past twelve months is a definite positive.
But as the narrative shifts from products to services, Apple could find itself in a precarious position should iPhone sales contract in other key markets, like the US and Europe.
Strategy Analytics estimates that Apple shipped 65.9 million iPhones worldwide during the all-important holiday quarter, representing a 15 percent decline on the same quarter a year ago.
The decline corresponds with Apple's reported 15 percent drop in iPhone revenue during the company's fiscal 2019 first quarter, which covers sales in the three months to December 29.
Aside from woes in China, Tim Cook attributed the sharp fall in iPhone upgrades to high retail pricing, death of subsidies and customers holding on to their phones a bit longer.
Apple is addressing slowing iPhone sales with aggressive trade-in offers.He mentioned a bunch of other factors, like unfavorable foreign exchange rates, strong competition from rivals like China's Huawei and the $29 battery replacement program.
"So where it goes in the future, I don’t know," Cook said. "But I am convinced that making a great product that is high quality, that is the best thing for the customer. We work for the user and so that’s the way that we look at it."
In other Apple earnings highlights, the company revealed a bunch of interesting data points: 50 million paid Apple Music subscribers, 85 million monthly readers on Apple News, 1.8 billion Apple Pay transactions, 360 million paid subscribers across all of its services and more.
You can listen to a replay of the earnings call on Apple's website for a limited time.
Thoughts on these milestones?
Following weeks of testing, Apple today released new software updates: iOS 12.1.3 for iPhone, iPad and iPod touch, iOS 12.1.3 for HomePod, macOS Mojave 10.14.3 for Mac, watchOS 5.1.3 for Apple Watch and tvOS 12.1.2 for the fourth-generation Apple TV and Apple TV 4K . While mostly about bug fixes that improve your security, these minor software updates are worth the time because they happen to boost the stability, performance and reliability of your devices.
Since his firing in 2012 over refusing to sign an apology to customers concerning the Maps debacle, Apple's former Senior Vice President of iOS software, Scott Forstall, has focused his energies on producing Broadway shows. Thanks to a rare interview with Scott published last week, we now have a nice glimpse of Apple's creative process during Steve Jobs's heyday.
Apple TV could have been the ultimate set-top box if only Apple's engineers equipped it with DVR capabilities and cable input so we could also watch and record live television. TiVo's new software for Apple TV, Fire TV and Roku should help fix that, to a certain extent.
Learn how to use the video scrubber on your Apple TV to see not only the time remaining until the show ends but also the time it will be when you finish watching.
A fourth beta of the upcoming bug-fix tvOS 12.1.1 software update for the fourth and fifth-generation Apple TV is now available for developer testing. The over-the-air update with build number 16K5045a can be downloaded and installed on your Apple TV by using Apple's standard Software Update mechanism within the Settings app. The standalone installer is available through Apple's Development Center portal.
Following the release of macOS Mojave 10.14.2 beta 2, Apple on Wednesday released new betas to developers for iOS 12.1.1, tvOS 12.1.1 and watchOS 5.1.2. It's the second beta for the iOS and tvOS updates, and the first for watchOS.
Everyone has their favorite scene to unwind with on the Apple TV. It could be an ocean sunrise or colorful aquarium. For those who find fireplaces the coziest and most calming scenes, these apps are for you.
When you get up in the morning, you don’t have to flip through channels or apps to see what your day looks like. To see the weather, news, calendar events, stocks, and more, just pop on your Apple TV and the DayView app .
The DayView - Personal Dashboard gives you everything you need to start your day.
Apple on Wednesday pushed first betas of what would become the minor iOS 12.1.1, tvOS 12.1.1 and macOS Mojave 10.14.2 updates. The betas are available to Apple's registered developers and members of the Apple Developer Program. Public betas should follow shortly after the developer builds, but you'll need to register with the Apple Beta Software Program.
During the past two months, Apple has substantially refreshed its iPhone, iPad Pro, and Mac lineups. Couple this with the earlier updates to the budget iPad and MacBook Pro, and 2018 turned out to be a great year for hardware refreshes. Here's the likely status of Apple's products that weren't updated during this year.