Just a heads up for folks looking to make an AT&T-flavored purchase in the coming weeks. The word on the street is that the carrier is about to cut its 30-day return policy in half.
A new report is out today claiming that AT&T has sent out a memo to its employees reminding them that the return period for products and services drops down to 14 days tomorrow...
Sprint executives must be consuming antacids by the barrel about now. Not only is the carrier a mere footnote when U.S. wireless providers are mentioned, but today's agreement between T-Mobile and MetroPCS could put on life-support Sprint Nextel's only real market: inexpensive prepaid cell service.
Until today, when the two carriers announced they'd merge, T-Mobile was known as the carrier without an iPhone and was left at the altar after a marriage to AT&T was derailed by federal regulatory concerns. As for Metro-PCS, it was a regional carrier barely on anyone's radar. Now, however, the combined companies (if the merger is approved) will boast 43 million subscribers, closing in on Sprint's 56 million...
When it comes to sales of Apple products, the much-publicized Apple Stores are like a cruise ship captain: lots of glitz and glamour, but having little connection to the mostly-hidden work which keeps the boat steaming along. That's the view of new research finding Apple's retail partners sold more iPhones than Apple's physical stores...
We thought a bug with carrier settings that led to some iPhone 5 owners reporting burning through excessive cell data on Verizon was fixed when Apple pushed a carrier settings update and Verizon promised not to slap the iPhone 5 owners for unwarranted cellular data usage. According to the latest by big media, the problem could be worse than originally thought.
As an added "bonus", it doesn't appear to be contained to Verizon customers only as apparently customers of AT&T, Sprint and other carriers are experiencing the same cellular data overages stemming from this bug. It would seem that something about the iPhone 5 or perhaps iOS 6 is causing the same cellular data drain even when the device is connected to WiFi...
I can confirm that the Verizon iPhone 5 is indeed GSM unlocked. Even though I bought an iPhone 5 from Verizon under contract, I was able to cut down my AT&T Micro SIM, and use it in my Verizon iPhone 5 to pick up an AT&T signal. By doing so, I was able to hop onto AT&T's HPSA+ network, or "4G" as they so ridiculously name it.
AT&T's so-called 4G speeds are nothing like true LTE speeds, but they are a bit better than typical 3G speeds. But the big news here isn't about speed. The big news here is that we have confirmed that you can use a Verizon iPhone 5 on AT&T or T-Mobile, freely, even if you're a brand new customer under contract.
Folks that pre-ordered, or plan to get, an iPhone 5 on AT&T's network will be happy to hear that the carrier has been beefing up its LTE footprint over the past few days.
Apple's latest handset is the first from the company that supports the next-generation wireless technology, and now AT&T customers can enjoy it in more places...
I just got a bit of infuriating news from AT&T about iPhone 5 pre-orders.
Like many people, I stayed up late last Thursday night in order to pre-order my iPhone 5. Because Apple's website wasn't loading for me, I decided to go to AT&T's website instead to place my order. The order went through within seconds, and I received a confirmation email telling me my iPhone would be delivered on September 21st. Great, I thought at the time.
Fastforward to today and my order still show as "processing," which of course freaks me out. In the meanwhile, my wife's iPhone which I pre-ordered Friday morning around 10am shows as "shipped." What the heck?
So I decided to give a call to AT&T to find out what the hell is going on with my order...
Many of you have likely ran into this conundrum: Someone on your wireless plan is eligible for an upgrade, but couldn't care less about upgrading their phone. With this in mind, you'd like to use their upgrade to upgrade your phone.
I actually encountered this issue myself, but I wasn't quite sure how to proceed with it. If I upgraded my wife's phone, but planned to take her upgrade to use for myself, how would I get a Nano SIM card containing my information, and not hers?
This wouldn't be much of an issue if the iPhone 5 used the same Micro SIM as the iPhone 4S, otherwise, I'd just swap out my Micro SIM into the iPhone 5. But since the iPhone 5 uses a brand new SIM card, this obviously presents a problem.
How do you go about handling the issue? As it turns out, if you're an AT&T customer, it's probably a lot easier than you might have expected...
AT&T's initial decision to charge for FaceTime video calls made over its cellular network and the subsequently tweaked rules mandating that FaceTime over cellular users sign up for AT&T's Mobile Share plans both provoked a public outrage which almost snowballed into a PR catastrophe.
Deciding someone should take the nation's biggest carrier to task for taking advantage of its unsuspecting customers, advocacy group Public Knowledge (PG) figured that AT&T's policy violates net neutrality rules by the Federal Communications Commission (FCC).
The group is mulling an investigation into AT&T's practices as Public Knowledge, Free Press and the New America Foundation’s Open Technology Institute all plan to file a complaint with the FCC for AT&T's violation of network neutrality rules...
Another confirmation this morning just how fast the new iPhone 5 is selling: Apple says it sold 2 million of the new handsets in just the first 24 hours of availability with demand outstripping supply. Preorders for the slimmer, faster iPhone "have shattered the previous record held by iPhone 4S," Apple's marketing head Philip Schiller announced.
Indeed, demand is so off the scale that the Cupertino, Calif. company said the "majority of preorders" will be delivered to buyers on Sept. 21 with new purchases set for delivery in October. Earlier today, AT&T said it set a "sales record with iPhone 5 over the weekend, making it the fastest-selling iPhone the company has ever offered".
Apple is "completely blown away" by customer response to the iPhone and today its U.S. carrier partner AT&T has confirmed that the new device represents its fastest-selling iPhone as pre-orders have set a new sales record for the Dallas, Texas headquartered company.
Earlier in the week we reported that, due to LTE fragmentation, Apple was forced to make three different versions of the iPhone 5. A CDMA handset, and two GSM models, one specifically for AT&T.
As it turns out, there's something weird about the AT&T model. It's been recently discovered, via leaked FCC documentation, that it supports LTE on two unlisted bands, cellular and PCS..