By Cody Lee on May 12, 2015
The FCC announced on Tuesday that Verizon and Sprint have agreed to pay $158 million to settle their bill cramming investigations with the Commission. Verizon Wireless will pay $90 million and Sprint Corporation will pay $68 million, and much of that will go to consumer refunds.
“For too long, consumers have been charged on their phone bills for things they did not buy,” said the oft-outspoken FCC Chairman Tom Wheeler. “We call these fraudulent charges ‘cramming,’ and with today’s agreements we are calling them history for Verizon and Sprint customers.” Read More
By Christian Zibreg on May 12, 2015
Verizon Communications, an American broadband and telecommunications company and the largest U.S. wireless communications service provider, announced Tuesday that it is buying New York City based AOL, previously known as America Online, for $50 per share in a transaction valued approximately at $4.4 billion.
The deal is believed to reinforce Verizon’s desire to enter the mobile video and advertising business, while giving them access to technology AOL has developed for selling ads and delivering high-quality web video. Read More
By Jake Smith on Mar 15, 2015
Sprint really wants your business. Not only will it cut your bill in half, but now the nation’s fourth-largest carrier will pay the early termination fee and any remaining payments at its competitors for you to come over to its network.
The early termination fee is why many customers don’t make the switch from one carrier to another. In many cases, the fee is required to be paid to end the two-year contract carriers like to lock you into. Read More
By Cody Lee on Feb 11, 2015
The process of unlocking your iPhone became a little bit easier today in the United States. Today marks the deadline for wireless carriers to adopt the unlocking standards of the late-2013 agreement set forth by the CTIA.
The agreement is industry-wide, and mandates that carriers adhere to 6 rules including clearly posting their unlocking policies online, and offering to unlock postpaid handsets once the customer’s contract has expired. Read More
By Jake Smith on Feb 4, 2015
It’s not often a large mobile carrier will reduce the amount you’ll be paying each month, but Verizon has shocked us a little on Wednesday. Verizon announced that it’s brining a nice discount to most of the data plans it offers to its customers.
A monthly shared data plan with 1 gigabyte of data will now start at $30 per month, rather than $40, with other rate plans getting a similar cut. Read More
By Jake Smith on Jan 5, 2015
Telecom giant Verizon has had internal talks about acquiring or forming a joint venture with AOL, Bloomberg reported on Monday.
The acquisition is said to be focused around AOL’s advertising technology and its video content, in an effort to combat AT&T’s acquisition of DirecTV. Read More
By Sébastien Page on Dec 9, 2014
Verizon customers who use the official My Verizon Mobile app can now track their data usage directly from the Today tab of Notification Center. The app was updated yesterday with this new feature that should allow users to keep their data usage in check. The widget is updated automatically based on users’ plan and usage, showing the total data allocation as well as currently used data. Read More
By Christian Zibreg on Dec 2, 2014
You know holidays are around the corner when greedy carriers start putting out promotions offering substantial savings and other perks if you jump ship. Announced on Tuesday, Sprint’s new promotion promises to cut your wireless bill in half if you switch to Sprint from AT&T or Verizon Wireless beginning Friday, December 5, for as long as you remain on the Sprint plan.
Plus, Sprint will buy out your contract up to $350 per line. “You’ll get unlimited talk and text to anywhere in the U.S. and we’ll match your data,” the carrier teased. As an example, a Verizon customer paying $140 per month for four lines and ten gigs of data can get four lines and the same ten gigs of data on Sprint for $70 per month, or half the Verizon’s price.
Jump past the fold for the full reveal and fine print. Read More
By Cody Lee on Nov 15, 2014
AT&T told the Associated Press on Friday that it is no longer using permanent cookies to track its subscribers. In late October, security researchers discovered that the carrier, along with its competitor Verizon, were using unique identifying numbers or “perma-cookies” to track their customers online habits.
A spokesperson for AT&T said that the tracking practice was part of a pilot program to improve targeted marketing called “Relevant Advertising.” But it says that the experiment is over, and it has pulled the identifying numbers from their customers’ accounts, although it may still sell the data it’s collected. Read More
By Cody Lee on Nov 14, 2014
Heads up to anyone thinking about signing a new plan or equipment contract with Verizon in the near future, it just tweaked its early termination fee (ETF) policy. Spotted by DroidLife, the policy makes it more expensive to cancel your contract with the carrier during the first 8 months.
Previously, Verizon’s ETF with a 2-year contract would decline $10 for each month of the term you completed, so after 8 months your ETF would be 80$ cheaper. But under the new policy, until you complete the 8th month of service, you’d be stuck paying the full $350 ETF for canceling. Read More
By Cody Lee on Nov 3, 2014
In a joint press release today, AT&T and Verizon announced their voice over LTE (or VoLTE) interoperability plans for 2015. The companies say they are working to allow customers from the two carriers to make VoLTE calls between each of their networks.
Engineers from Verizon and AT&T have begun extensive testing in lab environments and then plan on moving to field trials. “This approach ensures customers will have a seamless experience making VoLTE HD Voice calls between networks,” the release said. Read More
By Christian Zibreg on Oct 31, 2014
Just hours after rival AT&T promised to give Mobile Share Value subscribers more data for their money, Verizon Wireless, the nation’s leading mobile operator, replicated AT&T’s move Friday by increasing monthly data allotments on its $80 and $100 More Everything service plans.
Beginning Saturday, November 1, and running for a limited time, the promotion gives both existing and new More Everything subscribers ten and fifteen gigabytes of high-speed 4G LTE data for $80 and $100 per month, respectively. Read More
By Cody Lee on Oct 1, 2014
It looks like Verizon Wireless won’t be throttling the LTE speeds of remaining unlimited data customers after all. In a statement to The Verge this afternoon, the carrier says it has “decided not to move forward with the planned implementation of network optimization for 4G LTE customers on unlimited plans.”
Verizon announced its plan to throttle LTE for select unlimited data customers in July, as part of its ‘network optimization’ strategy. The decision was met with a large amount of criticism from consumers, as well as FCC Chairman Tom Wheeler, who demanded further explanation for the move from the carrier. Read More
By Christian Zibreg on Oct 1, 2014
Leading United States carriers — Verizon Wireless, AT&T and Sprint — have responded to the release of Apple’s iPhone 6 and iPhone 6 Plus in literally the same manner, by doubling the amount of LTE data included in shared plans albeit on a temporary basis.
AT&T is doubling cellular data on 15GB and higher Mobile Share Value plans through October 31.
Sprint has responded by changing its 32/40/60GB Family Share Pack buckets to 60/80/120GB ones at no additional charge, also valid through October 31.
And arriving late to the party, Verizon is now getting in on the double-data action by increasing the amount of data available to customers who subscribe to its higher-end family plans. The Big Red carrier’s time-limited promotion lasts between tomorrow and — you guessed right — October 31.
Jump past the fold for additional information and the fine print. Read More
By Sébastien Page on Sep 11, 2014
Every year it is the same scenario: Apple unveils a new iPhone, and we all start wondering what we’re financially able to afford. The question on everybody’s lips then becomes “am I eligible for an upgrade?” If you bought your device 2 years ago, then chances are you are already eligible for an upgrade. If you’re not sure what your current status is, we have a way for you to check if you’re going to be able to pick up the iPhone 6 or iPhone 6 Plus at the subsidized price, or if you’ll have to break that piggy bank you’ve been preciously keeping on your dresser for the past 15 years. Read More
By Christian Zibreg on Aug 5, 2014
Verizon Wireless may be the nation’s #1 carrier, but that doesn’t mean it’s America’s most beloved wireless provider. Notorious for the love-hate relationship with its customers, Verizon frequently draws ire of the press and consumers alike who crucify the company and criticize its questionable business practices.
In the wake of a series of customer-friendly moves by T-Mobile, collectively branded under the ‘Uncarrier’ tagline, one after another horror story concerning Verizon is getting unfold and making headlines.
The press likes to dis Verizon as a greedy corporation that shamelessly takes its customers for a ride under the presumption that everyone else is doing it, too. Verizon’s past and present business practices have been ticking me off for quite some time so here’s why I’d literally rather throw my money into a fire pit than give it to them… Read More
By Cody Lee on Jul 30, 2014
Last week Verizon announced a new ‘network optimization’ initiative to start throttling data users. Beginning in October, the carrier is going to start slowing the speeds of the top 5% of its unlimited LTE customers when they’re connected to a busy cell site.
Obviously, VZW subscribers weren’t very happy with the news, and apparently neither was the FCC. Federal Communications Commission Chairman Tom Wheeler sent a letter to Verizon today saying that he was “deeply troubled” by its new throttling plans… Read More
By Cody Lee on Jul 25, 2014
Back in 2011, Verizon began throttling data output for the top 5% of its 3G customers on unlimited data plans. The carrier had just picked up the iPhone, and was in the process of rolling out its LTE network, so it needed a low-cost way to save bandwidth.
Fast forward to today, and Verizon issued a press release announcing a similar policy for LTE customers. Starting in October, the company plans to start “optimizing its network,” which is a nice way of saying it’s going to start throttling high-volume users… Read More
By Jake Smith on May 20, 2014
Verizon Wireless has announced the roll out of its Voice over LTE technology – better known as VoLTE – will begin across the US later this year.
The new technology will move Verizon’s LTE service past data and will offer an HD Voice experience, using the AMR-wideband standard. “This solution provides the best voice quality available now and allows for future interoperability with others using the standard,” Verizon claims. Read More
By Christian Zibreg on May 19, 2014
The nation’s top carrier Verizon Wireless on Monday announced it has started utilizing AWS spectrum to bring double-fast fourth-generation Long-Term Evolution (LTE) network in select U.S. markets.
Marketed under the XLTE moniker and launching today, the faster network can be used on XLTE-ready smartphone such as the iPhone 5s, Samsung’s Galaxy S5, the HTC One M8, BlackBerry Q10 and many others… Read More