By Cody Lee on Jul 16, 2014
As expected, T-Mobile has announced that it plans to begin offering accessories under its equipment installment plan. The program, which initially launched last year, allows customers to purchase mobile devices [and now accessories] for $0 and small monthly payments spread out over two years.
The plan does not require a downpayment for qualified customers, and applies to all accessories priced between $69 and $250. Customers must be a T-Mobile subscriber, with a Simple Choice plan, and if the service is ever terminated, they’ll be required to pay the remaining monthly payments in full… Read More
By Christian Zibreg on Jul 7, 2014
After taking a heat over the accusations by the United States Federal Trade Commission that it placed unauthorized charges on phone bills for years, T-Mobile is back in the news with some positive headlines.
As noted by the TMoNews blog, the Deutsche Telekom-owned carrier will soon start treating its customers to a $100 rebate when buying an iPhone and iPad together, as part of its back-to-school promotion that launches on July 9… Read More
By Cody Lee on Jul 7, 2014
Last month, T-Mobile confirmed that it will support iOS 8′s new Wi-Fi calling feature when the update officially launches this fall. And today, the feature went live for developers with T-Mobile iPhones in the just-released iOS 8 beta 3.
For those unfamiliar with Wi-Fi calling, it allows users to place phone calls [natively] from their device over a Wi-Fi network, instead of their cellular network. Benefits of the feature include better call quality and improved battery life… Read More
By Cody Lee on Jul 2, 2014
According to a new report, T-Mobile is set to begin allowing the purchase of accessories on EIPs (or equipment installment plans) later this month. Citing a leaked internal memo from the carrier, TmoNews says that the new option will be available on July 20th.
The move will enable customers to pick up their favorite accessories, such as Beats headphones or Bluetooth speakers, without having to pay a large sum of cash up front. As it does with smartphones, T-Mobile will split up the price into small, monthly payments… Read More
By Joe Rossignol on Jul 1, 2014
T-Mobile has been aggressively marketing its Uncarrier initiatives to prove that it cares about customers, but the Federal Trade Commission has published a new complaint that accuses the carrier of knowingly cramming bogus charges onto customers’ phone bills for years. The FTC claims that T-Mobile made hundreds of millions of dollars by knowingly placing charges for “premium” SMS subscriptions that, most often, were not authorized by customers… Read More
By Christian Zibreg on Jun 26, 2014
Either an exclusivity window with other carriers has passed or Apple needed some time to figure out how to sell and activate devices with Uncarrier service, but the wait is over – you can now waltz inside an Apple Store and safely buy and activate an iPhone on T-Mobile’s prepaid service.
To sweeten the deal, Apple and T-Mobile are treating customers who buy an iPhone with a prepaid T-Mobile plan to a cool $50 discount, for a limited time. Moreover, folks buying an iPhone with T-Mobile’s Simple Choice plan will receive a $50 iTunes gift card… Read More
By Christian Zibreg on Jun 20, 2014
The nation’s fourth-largest wireless carrier, T-Mobile, is close to getting acquired by Japan’s Softbank-owned Sprint in a deal valued at $40 billion, but that’s not stopping them from solving customer pain points.
At last week’s ‘Uncarrier 5.0.’ event in Washington, the Deutsche Telekom-owned company has announced a pair of new initiatives – ‘Music Freedom’ and ‘Unradio’.
More importantly, it’s launched a new program called ‘Test Drive’ which borrows would-be switchers an iPhone 5s for a seven-day period to test-drive its LTE network. And believe it or not, the carrier has already seen more than 12,000 sign-ups for Text Drive ahead of June 23, when the service actually opens.
Note to Legere: call Apple for more iPhones… Read More
By Cody Lee on Jun 19, 2014
Rhapsody has updated its iOS client, bringing the app to version 3.1. The update brings about a few new features and improvements, but more importantly it adds support for the new unRadio service—Rhapsody’s joint venture with T-Mobile announced last night.
Among the new features is a song identification tool called TrackMatch, which allows users to identify and tag songs that are currently playing with a single tap. Rhapsody has also added Live Radio, enabling users to listen to live radio stations from around the world… Read More
By Cody Lee on Jun 18, 2014
During T-Mobile’s event in Seattle tonight, the carrier announced a handful of new ‘uncarrier’ initiatives. There’s Test Drive, which we’ve already talked about here, and two new programs for music lovers: ‘Unradio’ and ’Music Freedom.’
Unradio is an interesting new streaming music service from T-Mobile and Rhapsody that addresses “major pain points” of other services, and Music Freedom allows users to stream music without it hitting their monthly data allowance.
Keep reading for a full breakdown of both programs… Read More
By Cody Lee on Jun 18, 2014
T-Mobile has kicked off a press event in Seattle, Washington tonight that it is calling ‘Uncarrier 5.0.’ The provider has used similar uncarrier events in the past to announce industry-changing initiatives like ‘Jump’ and ‘No ETF fees,’ so that should tell you what we could see tonight.
John Legere has been on stage for a few minutes now, and has already made a number of announcements. Perhaps the biggest one we’ve heard thus far is a new program called ‘Test Drive,’ which will allow customers to borrow an iPhone 5s free for a week to test out T-Mobile’s network… Read More
By Cody Lee on Jun 4, 2014
Bloomberg is reporting this afternoon that Sprint and T-Mobile are getting very close to reaching a deal for acquisition. The outlet says that the purchase, if agreed upon, will be made in about 50% stock and 50% cash, but there’s no word yet on price.
Sprint has been rumored to be interested in T-Mobile for months now. The carrier, which was recently taken over by Japan’s SoftBank, has been impressed with the ‘uncarrier’ movement, and a buyout will make it more of a threat to AT&T and Verizon…
By Joe Rossignol on Jun 2, 2014
Just a few hours ago, we rounded up a list of iOS 8 features that Apple simply didn’t have much time to mention at its WWDC keynote this afternoon. One of them was Wi-Fi calling, which allows iPhone users to place calls over Wi-Fi as opposed to a cellular network. The feature allows for wireless customers to potentially save money on their monthly plans, which you would think is something that carriers would be against.
Not T-Mobile. Being the awesome underdog carrier that it has been as of late, the magenta-flavored company has embraced the feature with full arms. Earlier today, T-Mobile marketing chief Mike Sievert confirmed in a news release (via MacRumors) that Wi-Fi calling will be enabled for iPhone users on iOS 8, meaning that over 90% of smartphones on the network will be capable of the feature… Read More
By Cody Lee on May 29, 2014
Somewhere during the craziness of Apple confirming the Beats acquisition deal yesterday, T-Mobile announced that it will be hosting a media event next month. The carrier sent out invitations for an Uncarrier 5.0 event, to be held in Los Angeles on June 18.
The invite, posted above, reads ‘we don’t play it safe and sound,’ but offers few clues on what T-Mobile is going to announce. In previous ‘Uncarrier’ events, however, the company has addressed various parts of the wireless business that most annoy consumers… Read More
By Christian Zibreg on May 27, 2014
German wireless carrier Deutsche Telekom has apparently instructed its call center representatives to nudge wavering customers toward staying with them.
Support staff was reportedly told to drop hints that customers’ loyalty could be well rewarded as the company gets to carry the anticipated iPhone 6 in mid-September – more specifically, on September 19.
That’s the gist of a new report by Apfelpage.de. The date is likely more than an educated guesstimate.
Remember, Deutsche Telekom is one of the largest carriers in the world and they own T-Mobile. That being said, we’re filing this away into our mental drawer under the ‘Very Likely’ category… Read More
By Jake Smith on May 20, 2014
Verizon Wireless has announced the roll out of its Voice over LTE technology – better known as VoLTE – will begin across the US later this year.
The new technology will move Verizon’s LTE service past data and will offer an HD Voice experience, using the AMR-wideband standard. “This solution provides the best voice quality available now and allows for future interoperability with others using the standard,” Verizon claims. Read More
By Cody Lee on May 2, 2014
T-Mobile is looking to bring the iPhone to its MetroPCS brand in the near future, according to a report from Recode. The outlet recently spoke with the carrier’s Chief Marketing Officer Mike Sievert, who said that they are “very interested in that,” and they think that customers would be as well.
It took T-Mobile several years to officially carry Apple’s flagship smartphone, due to its higher-priced subsidy and other stringent requirements. And that may prove to be even more of a challenge with Metro, as many of its subscribers many not have the money or credit to finance the device… Read More
By Cody Lee on May 1, 2014
According to a new report from Bloomberg, Sprint is preparing to acquire T-Mobile this summer. It’s a rumor we’ve heard before, but the outlet says that the carrier has met with a number of banks, and plans to make a serious bid as early as June.
SoftBank and Deutsche Telekom, which own majority stakes in Sprint and T-Mobile respectively, are said to be in ‘active discussions’ over the buyout and possible CEO prospects. And unsurprisingly, T-Mobile’s John Legere is the leading candidate… Read More
By Christian Zibreg on Apr 14, 2014
T-Mobile is abolishing consumer overages! Arriving as part three of its Uncarrier announcements, the development seeks to dropping domestic overage charges on all wireless service plans from the Deutsche Telekom-owned carrier.
This much-needed change now gives T-Mobile’s customers a piece of mind knowing they can safely consume data on the go without worrying about being slapped with exorbitant overage fees for exceeding their monthly data allowance.
If history is an indication, rival carriers should reluctantly follow suit or risk getting left behind. Again, no more overage fees on any of your wireless service plans with T-Mobile, not just the carrier’s popular Simple Starter plan that was announced last week… Read More
By Christian Zibreg on Apr 10, 2014
It is no secret that T-Mobile CEO John Legere is not one to mince words or back down from competition. Thus far, he’s delivered. The Deutsche Telekom-owned carrier, the fourth largest in the United States, has taken aim at rivals once again by unleashing the latest three-phase initiative that solves another customer pain point.
The new Uncarrier moves started yesterday with the announcement of a new Simple Starter Plan that includes unlimited talk and text with 500MB of 4G LTE data with no overage fees, for just $40 per month.
Thursday, T-Mobile made another huge announcement. For a limited time only, the carrier is offering 4G LTE tablets at Wi-Fi-only prices, with its interest-free financing that requires no downpayment and spreads the retail price of the device across 24 monthly installments.
Knowing Apple’s cellular-capable iPads cost $130 more versus their comparable Wi-Fi-only models, that’s a not-to-be-missed $130 savings right off the bat. Also, if you add a tablet to your voice plan, T-Mobile will treat you to up to sixteen gigabytes of free high-speed 4G LTE data through the end of the year… Read More
By Christian Zibreg on Apr 9, 2014
Deutsche Telekom-owned T-Mobile, the fourth-largest carrier in the United States, is continuing on its mission to pressure the whole industry to focus on what consumers want. Wednesday morning, the carrier announced a brand new wireless service plan with unlimited talk and text and 500MB of 4G LTE data with tethering for $40 a month.
As the aggressively priced Simple Starter Plan is capped rather than unlimited, you’ll have to purchase additional data once you spend your monthly allotment of 500 megabytes, but don’t worry – the company won’t slap you with overage fees in case you hit the monthly cap.
Jump past the fold for the fine print… Read More