By Cody Lee on Aug 21, 2014
Now that the T-Mobile-Sprint merger is off, it looks like the race is on for the definitive third place spot in the ranks of US carriers. Sprint fired the first shot with its new ‘Family Share Pack’ plan, and today, T-Mobile responded.
The magenta carrier announced today a new promotion that will benefit both current and new customers. Starting next week, the company will start giving away one free year of unlimited LTE data for referrals and switchers… Read More
By Cody Lee on Aug 13, 2014
It looks like Verizon isn’t the only carrier planning to throttle select unlimited LTE customers in the near future. A leaked internal memo surfaced today, confirming that T-Mobile will also begin slowing down the connections of some of its subscribers later this month.
According to the memo, throttling will only apply to heavy data users that are using their connection for peer-to-peer file sharing and unapproved tethering. Like Verizon, the carrier claims the move is part of a larger effort to improve its overall network performance… Read More
By Christian Zibreg on Aug 12, 2014
The nation’s fourth-largest wireless operator and the sole ‘Uncarrier’ in the country on Tuesday announced a brand new Pay As You Go prepaid plan which couldn’t be simpler: for a $3 per month minimum charge, it gives you minutes and text messages at $0.10 each.
And if you only occasionally use cellular data on the go, the company now gives you an option to subscribe to 500MB of 4G LTE data per day for a flat fee of $5. Should you need more data, there’s also a $10 week-long 1GB pass available so now Pay as You Go customers can finally access T-Mobile’s speedy LTE network, too… Read More
By Timothy Reavis on Aug 5, 2014
The Wall Street Journal just announced that Sprint Corp. is terminating its attempts to purchase T-Mobile US Inc, due to regulatory issues. Over the past several months, we’ve seen several reports that Sprint was in talks with T-Mobile over a buyout deal, and even that the deal was close to finalizing.
If the buyout had taken place, the results would be a decrease in competition and very likely an increase in cellular plan pricing. According to WSJ… Read More
By Cody Lee on Aug 1, 2014
It appears that Sprint may have some new competition in the T-Mobile suitors club. The Wall Street Journal is reporting that French telecom Iliad has offered to buy T-Mobile U.S., putting in a bid of $15 billion cash for a majority 56.6% stake in the carrier.
Like T-Mobile in the United States, Iliad is the fourth largest wireless provider in France. Founded by billionaire French entrepreneur Xavier Niel, the company has climbed its way to the top by offering better pricing and customer service than the competition… Read More
By Christian Zibreg on Jul 28, 2014
“Leaving my office last week, I pulled alongside a bus covered with yet another ad for AT&T’s ‘Best-Ever Pricing’ for families,” writes T-Mobile USA’s outspoken CEO John Legere in a blog post Monday.
As is his wont, Legere couldn’t resist offering a scathing critique of AT&T’s family plan, calling it “funny” because “their deal is no deal at all” compared to the pricing of T-Mobile’s Simple Choice Family Plan.
Regardless, Legere went on to announce a new competitive offering which will be launching later this month to give a family of four a total of ten gigabytes of high-speed LTE data (2.5GB each) in exchange for a cool hundred bucks per month. By comparison, AT&T’s “Best-Ever Pricing” offers four lines for $160… Read More
By Cody Lee on Jul 16, 2014
As expected, T-Mobile has announced that it plans to begin offering accessories under its equipment installment plan. The program, which initially launched last year, allows customers to purchase mobile devices [and now accessories] for $0 and small monthly payments spread out over two years.
The plan does not require a downpayment for qualified customers, and applies to all accessories priced between $69 and $250. Customers must be a T-Mobile subscriber, with a Simple Choice plan, and if the service is ever terminated, they’ll be required to pay the remaining monthly payments in full… Read More
By Christian Zibreg on Jul 7, 2014
After taking a heat over the accusations by the United States Federal Trade Commission that it placed unauthorized charges on phone bills for years, T-Mobile is back in the news with some positive headlines.
As noted by the TMoNews blog, the Deutsche Telekom-owned carrier will soon start treating its customers to a $100 rebate when buying an iPhone and iPad together, as part of its back-to-school promotion that launches on July 9… Read More
By Cody Lee on Jul 7, 2014
Last month, T-Mobile confirmed that it will support iOS 8′s new Wi-Fi calling feature when the update officially launches this fall. And today, the feature went live for developers with T-Mobile iPhones in the just-released iOS 8 beta 3.
For those unfamiliar with Wi-Fi calling, it allows users to place phone calls [natively] from their device over a Wi-Fi network, instead of their cellular network. Benefits of the feature include better call quality and improved battery life… Read More
By Cody Lee on Jul 2, 2014
According to a new report, T-Mobile is set to begin allowing the purchase of accessories on EIPs (or equipment installment plans) later this month. Citing a leaked internal memo from the carrier, TmoNews says that the new option will be available on July 20th.
The move will enable customers to pick up their favorite accessories, such as Beats headphones or Bluetooth speakers, without having to pay a large sum of cash up front. As it does with smartphones, T-Mobile will split up the price into small, monthly payments… Read More
By Joe Rossignol on Jul 1, 2014
T-Mobile has been aggressively marketing its Uncarrier initiatives to prove that it cares about customers, but the Federal Trade Commission has published a new complaint that accuses the carrier of knowingly cramming bogus charges onto customers’ phone bills for years. The FTC claims that T-Mobile made hundreds of millions of dollars by knowingly placing charges for “premium” SMS subscriptions that, most often, were not authorized by customers… Read More
By Christian Zibreg on Jun 26, 2014
Either an exclusivity window with other carriers has passed or Apple needed some time to figure out how to sell and activate devices with Uncarrier service, but the wait is over – you can now waltz inside an Apple Store and safely buy and activate an iPhone on T-Mobile’s prepaid service.
To sweeten the deal, Apple and T-Mobile are treating customers who buy an iPhone with a prepaid T-Mobile plan to a cool $50 discount, for a limited time. Moreover, folks buying an iPhone with T-Mobile’s Simple Choice plan will receive a $50 iTunes gift card… Read More
By Christian Zibreg on Jun 20, 2014
The nation’s fourth-largest wireless carrier, T-Mobile, is close to getting acquired by Japan’s Softbank-owned Sprint in a deal valued at $40 billion, but that’s not stopping them from solving customer pain points.
At last week’s ‘Uncarrier 5.0.’ event in Washington, the Deutsche Telekom-owned company has announced a pair of new initiatives – ‘Music Freedom’ and ‘Unradio’.
More importantly, it’s launched a new program called ‘Test Drive’ which borrows would-be switchers an iPhone 5s for a seven-day period to test-drive its LTE network. And believe it or not, the carrier has already seen more than 12,000 sign-ups for Text Drive ahead of June 23, when the service actually opens.
Note to Legere: call Apple for more iPhones… Read More
By Cody Lee on Jun 19, 2014
Rhapsody has updated its iOS client, bringing the app to version 3.1. The update brings about a few new features and improvements, but more importantly it adds support for the new unRadio service—Rhapsody’s joint venture with T-Mobile announced last night.
Among the new features is a song identification tool called TrackMatch, which allows users to identify and tag songs that are currently playing with a single tap. Rhapsody has also added Live Radio, enabling users to listen to live radio stations from around the world… Read More
By Cody Lee on Jun 18, 2014
During T-Mobile’s event in Seattle tonight, the carrier announced a handful of new ‘uncarrier’ initiatives. There’s Test Drive, which we’ve already talked about here, and two new programs for music lovers: ‘Unradio’ and ‘Music Freedom.’
Unradio is an interesting new streaming music service from T-Mobile and Rhapsody that addresses “major pain points” of other services, and Music Freedom allows users to stream music without it hitting their monthly data allowance.
Keep reading for a full breakdown of both programs… Read More
By Cody Lee on Jun 18, 2014
T-Mobile has kicked off a press event in Seattle, Washington tonight that it is calling ‘Uncarrier 5.0.’ The provider has used similar uncarrier events in the past to announce industry-changing initiatives like ‘Jump’ and ‘No ETF fees,’ so that should tell you what we could see tonight.
John Legere has been on stage for a few minutes now, and has already made a number of announcements. Perhaps the biggest one we’ve heard thus far is a new program called ‘Test Drive,’ which will allow customers to borrow an iPhone 5s free for a week to test out T-Mobile’s network… Read More
By Cody Lee on Jun 4, 2014
Bloomberg is reporting this afternoon that Sprint and T-Mobile are getting very close to reaching a deal for acquisition. The outlet says that the purchase, if agreed upon, will be made in about 50% stock and 50% cash, but there’s no word yet on price.
Sprint has been rumored to be interested in T-Mobile for months now. The carrier, which was recently taken over by Japan’s SoftBank, has been impressed with the ‘uncarrier’ movement, and a buyout will make it more of a threat to AT&T and Verizon…
By Joe Rossignol on Jun 2, 2014
Just a few hours ago, we rounded up a list of iOS 8 features that Apple simply didn’t have much time to mention at its WWDC keynote this afternoon. One of them was Wi-Fi calling, which allows iPhone users to place calls over Wi-Fi as opposed to a cellular network. The feature allows for wireless customers to potentially save money on their monthly plans, which you would think is something that carriers would be against.
Not T-Mobile. Being the awesome underdog carrier that it has been as of late, the magenta-flavored company has embraced the feature with full arms. Earlier today, T-Mobile marketing chief Mike Sievert confirmed in a news release (via MacRumors) that Wi-Fi calling will be enabled for iPhone users on iOS 8, meaning that over 90% of smartphones on the network will be capable of the feature… Read More
By Cody Lee on May 29, 2014
Somewhere during the craziness of Apple confirming the Beats acquisition deal yesterday, T-Mobile announced that it will be hosting a media event next month. The carrier sent out invitations for an Uncarrier 5.0 event, to be held in Los Angeles on June 18.
The invite, posted above, reads ‘we don’t play it safe and sound,’ but offers few clues on what T-Mobile is going to announce. In previous ‘Uncarrier’ events, however, the company has addressed various parts of the wireless business that most annoy consumers… Read More
By Christian Zibreg on May 27, 2014
German wireless carrier Deutsche Telekom has apparently instructed its call center representatives to nudge wavering customers toward staying with them.
Support staff was reportedly told to drop hints that customers’ loyalty could be well rewarded as the company gets to carry the anticipated iPhone 6 in mid-September – more specifically, on September 19.
That’s the gist of a new report by Apfelpage.de. The date is likely more than an educated guesstimate.
Remember, Deutsche Telekom is one of the largest carriers in the world and they own T-Mobile. That being said, we’re filing this away into our mental drawer under the ‘Very Likely’ category… Read More