By Sébastien Page on Oct 16, 2014
The best thing about having my parents in town is that I get inundated with troubleshooting questions about iOS, providing me with an almost endless flow of topics to write about. The latest troubleshooting request relates to a mysterious case of missing iCloud contacts that would have apparently disappeared after updating to iOS 8.
In this post, I’ll share one simple tip to restore iCloud contacts that might have gone missing. Read More
By Sébastien Page on Sep 25, 2014
Apple released iOS 8.0.2 to the public Thursday night, addressing issues that iPhone 6 and iPhone 6 Plus users encountered when updating to iOS 8.0.1, as well as several other improvements and bug fixes. The update is available for iPad 2 and newer models, iPhone 4s and newer models, as well as iPod touch 5th generation via an over-the-air update or directly through iTunes.
iOS 8.0.2 fixes a critical issue where iPhone 6 and iPhone 6 Plus users who updated to iOS 8.0.1 on Wednesday lost cellular signal and the ability to use Touch ID. It also addresses a HealthKit bug that prevented apps supporting the new APIs to function properly, as well as several other bugs. Read More
By Sébastien Page on Sep 24, 2014
Apple issued a support document Wednesday night detailing a “workaround” on how to revert back to iOS 8 for those users that were affected by the release of iOS 8.0.1 earlier in the day, an update which incapacitated iPhone 6 and iPhone 6 Plus devices.
Besides providing instructions on how to downgrade to iOS 8, the company noted that it is “preparing iOS 8.0.2 with a fix for the issue, and will release it as soon as it’s ready in the next few days.” Read More
By Sébastien Page on Sep 24, 2014
Earlier today, Apple released iOS 8.0.1 which was supposed to fix a few bugs, but as users quickly realized, this update did more harm than good as it would disable cellular service and Touch ID on affected devices. We’ve already published instructions on how to downgrade back to iOS 8 for those users who downloaded and installed the update.
But for those who have only downloaded the update and not installed it yet, there is a way to delete it from your device and make sure you don’t accidentally install it. Read More
By Cody Lee on Sep 24, 2014
Warning: we are noticing that after installing iOS 8.0.1, our iPhones are showing ‘no service’ and Touch ID no longer works. We’ve confirmed this with several readers as well, so until we know more, we recommend holding off on the update. Video below.
Apple has released iOS 8.0.1 to the public this morning. The update comes exactly one week after the official iOS 8 release, and includes a myriad of bug fixes pertaining to third-party keyboards, the Reachability feature for newer iPhones, and uploading content in Safari.
Another notable item in the 8.0.1 change log is that the bug that prevented HealthKit-enabled apps from entering the App Store has been remedied. Apple says that it will now start approving HealthKit apps, meaning it shouldn’t be too long before they start popping up. Read More
By Cody Lee on Sep 23, 2014
Apple has provided carrier partners with a pre-release version of iOS 8.0.1, reports MacRumors. This means that, barring any major issues, the public release shouldn’t be far behind, and it sounds like it’s going to include a number of bug fixes.
According to the site, iOS 8.0.1 will address the bug in mobile Safari that causes some videos not to play, and one that prevents Passbook passes from being shared over AirDrop. It will also address an issue with installing VPN profiles, and more. Read More
By Christian Zibreg on Sep 17, 2014
Several health and fitness focused apps were updated in the App Store this morning with plenty useful new features that take advantage of the new HealthKit framework for developers, introduced alongside iOS 8.
An hour later, Apple pulled these newly-updated HealthKit apps from the store due to various software issues with its framework and has now told one journalist that a fix is underway and promised to put them back on the store by the month’s end. Read More
By Cody Lee on Aug 7, 2014
Apple has this afternoon pushed out a new version of its iTunes app, bringing the music management software to version 11.3.1. The update is more of a maintenance release, and doesn’t include any major new features or changes.
It does however, offer up a fix for a persistent problem where subscribed podcasts may have stopped updating with new episodes, as well as an issue where iTunes would become unresponsive while browsing through podcast episodes…
By Christian Zibreg on Jul 24, 2014
Apple today opened the floodgate by posting the public beta of its upcoming OS X 10.10 Yosemite software, which launches officially sometime this Fall, and already a bunch of people took to Twitter over an error message saying the redemption code has already been used.
Each copy of Yosemite beta requires a promotional code which must be redeemed in the Mac App Store to download the installer. Is there anything you can do about this error message?
Yes, there is – and a remedy couldn’t be simpler. Read on… Read More
By Cody Lee on Jul 12, 2014
Continuing on with its efforts to refine its mapping software, Apple has apparently begun calling businesses looking to verify user-reported address corrections. In a recent Reddit post, a business owner said he had been contacted by someone with Apple Maps.
Reddit user swb1192 said he received an interesting phone call from a 408 number (a Cupertino, California area code) this week. The person said that they were with Apple’s Maps team, and that a user had reported his business address as incorrect, which it was… Read More
By Cody Lee on Jun 20, 2014
Apple is preparing to release iOS 7.1.2 in the coming weeks, according to a new report from MacRumors. Citing sources familiar with the update, the site says Apple plans to use the release to address a handful of long-standing issues.
Perhaps the most prominent issue the firmware will resolve is the ‘email attachment encryption bug’ that surfaced last month. It also includes a fix the just-publicized Lock screen vulnerability, which could allow access to limited apps… Read More
By Christian Zibreg on May 28, 2014
Apple has just released a new version of iTunes. This is a third update to the company’s desktop jukebox application in less than two weeks.
iTunes 11.2.2 is now available through your Mac’s Software Update, offering several stability improvements and fixing a bug related to the software’s handling of podcasts.
The update is recommended for all iTunes users and should be now available for Mac and Windows via the Mac App Store’s Updates tab or as a standalone download via Apple’s website… Read More
By Cody Lee on May 27, 2014
Folks experiencing problems with Dolby Digital 5.1 surround sound in the Netflix app on Apple TV will be happy to hear that the streaming video giant is aware of the audio issue, and is currently working on fix.
The bug, 9to5Mac reports, stems from the Apple TV 6.1 update seeded in March. Following the release, a number of users with 5.1-capable systems reported they could only get stereo output from the Netflix app… Read More
By Cody Lee on May 16, 2014
Apple tonight released a minor update for its iTunes desktop client, bringing the app to version 11.2.1. The update doesn’t appear to offer up any new features, but it does seem to fix the hidden /Users folder bug.
Following yesterday’s release of OS X 10.9.3, some users complained that their /Users folder had disappeared. We passed along a simple workaround for the bug earlier today, but now an official fix is available… Read More
By Cody Lee on Mar 18, 2014
Apple has seeded a new beta of OS X Mavericks 10.9.3 to some of its employees today. The release comes one week after Apple released the second beta of 10.9.3 to devs, which included few noticeable changes.
The new beta build is not yet available to registered Mac developers, but should be via the Software Update tab in the Mac App Store soon, or as a download via the Mac section of Apple’s developer portal… Read More
By Jeff Benjamin on Feb 23, 2014
Renowned iOS developer Ryan Petrich has released a patch on his personal beta repo to fix the SSL issue present in iOS firmware below iOS 7.0.6. On Friday, Apple unexpectedly dropped the new iOS 7.0.6 firmware to fix the egregious security hole, which is detailed in this post.
Such a serious security flaw is bad for jailbreakers, because it means needing to update your device, and having to perform the jailbreak process all over again. Evasi0n7 1.0.6 was released to jailbreak iOS 7.0.6, but it’s still hassle to have to back everything up, restore to iOS 7.0.6, and re-jailbreak. Due to the serious nature of the security hole, we’ve been encouraging folks to update, which is understandably a huge hassle for many.
But Ryan Petrich has come through to save the day, releasing a fix for the SSL issue that allows users to remain on current firmware. Ryan’s SSLPatch release makes it so that you don’t have to immediately update to iOS 7.0.6 in order to protect yourself from the serious flaw. Check inside for more details. Read More
By Sébastien Page on Jan 25, 2014
Jailbreaking has so many benefits that we often forget the drawbacks of it all. When you jailbreak your device, you basically put yourself at risk of breaking little things here and there. That’s exactly what is happening with the recently released evasi0n7 jailbreak for iOS 7. On the surface, everything is ok, but when you start digging, you might notice that a few elements aren’t working the way they should.
One problem that I and many others have experienced is an issue with Notification Center not showing the Today view information properly. In some cases, it won’t show any weather or calendar data. If you’ve been affected by this issue, read on for a short tutorial on how to fix it… Read More
By Sébastien Page on Jan 23, 2014
Now that WinterBoard has been updated for iOS 7, themers are back on the wagon either updating their themes or coming up with new ones. WinterBoard is a buggy app, and even Saurik, its creator admitted so when it was updated a few weeks ago. In short WinterBoard for iOS 7 is still a work in progress.
One of the bugs that have been affecting themers is related to the Status Bar. The problem comes from a caching issue preventing the Status Bar theming of some themes such as Ayecon or Solstice to propagate correctly to the entire UI. In some cases, you might see the themed Status Bar when running certain applications, while the themed bar might be absent from the Home screen or other apps.
Fortunately, there is one simple fix for this… Read More