Fix: the last backup could not be completed

By Sébastien Page on Oct 3, 2015

Yesterday I decided to look at when my new iPhone 6s backed up to iCloud for the last time when I realized that it hadn’t actually been backed up since September 25, which coincidentally was the first day I got this new device.

I imagined it was just a small hiccup in iCloud, and proceeded to manually initiate an iCloud backup by tapping on “Back Up Now” in Settings > iCloud > Backup. At first, it appeared to work fine as it would show the “Backing Up…” status with the usual “Estimating Time Remaining” message. But after a few seconds, the backup would stop and it would show the following error message: “the last backup could not be completed.”

No matter what I’d do, it kept telling me my iPhone backup couldn’t be completed. The problem appeared to be a little more complex than a simple reboot, but I eventually figured it out.

In this post, I will highlight some of the steps you can take if you are seeing a similar error. Although I cannot guarantee it, I’m pretty confident these steps could actually fix most problems related to iCloud. Read More


How to get your Likes back in Apple Music after upgrading your iPhone

By Sébastien Page on Sep 26, 2015

I woke up this morning to the sad realization that all my Apple Music Likes had disappeared. Hundreds of little red hearts that are supposed to make my Apple Music experience more tailored to my tastes were gone. I didn’t really connect the dots right away as I assumed nothing had changed in my set up between my old iPhone 6 and my new iPhone 6s, but as it turns out, a simple tap of a button fixed everything. Read More


Apple releases iOS 9.0.1 containing various bug fixes for Safari, Setup Assistant, alarms, and more

By Jeff Benjamin on Sep 23, 2015

A week after Apple pushed iOS 9 to the public, it has followed up with the release of iOS 9.0.1. As you may have guessed by the version number, iOS 9.0.1 is a bug fix update. All users running iOS 9 should therefore update to iOS 9.0.1 for increased system stability.

Perhaps most notably, we saw several users in our comments talk about failed upgrades, where iOS would freeze when using the Slide to Upgrade feature in the Setup Assistant. That issue should now be solved thanks to iOS 9.0.1.

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Apple introduces iSight Camera Replacement Program for iPhone 6 Plus

By Cody Lee on Aug 21, 2015

Apple on Friday launched the iSight Camera Replacement Program for iPhone 6 Plus. In a support document, first spotted by MacRumors, the company says it has discovered that, in some devices, the iSight camera has a component that may fail, causing your photos to look blurry.

The program only applies to the iPhone 6 Plus, and Apple says that a very small percentage of devices has been affected. But if your 6 Plus is producing blurry photos, and has an eligible serial number, the company is offering to replace your handset’s rear-facing camera free of charge. Read More


Apple releases OS X 10.10.5 with patch for DYLD bug and other fixes

By Cody Lee on Aug 13, 2015

In addition to iOS 8.4.1, Apple on Thursday also seeded OS X Yosemite 10.10.5, a free update for Macs. The release comes after two developer betas and a month of testing, and you can find it in the Updates tab of the Mac App Store.

Most notably, the update features a patch for the DYLD privilege escalation bug that was discovered earlier this month. Apple says in the release notes that the software includes fixes for both Mail and Photos apps, as well as QuickTime.

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Apple recalling some third-generation Apple TV models due to faulty component

By Cody Lee on Aug 12, 2015

Apple is recalling some third-generation Apple TV models due to a faulty component, reports MacRumors. The site says that the company began contacting select customers yesterday who recently purchased an Apple TV, informing them that their devices had shipped with an unspecified faulty part.

Alongside the warning, Apple is offering to exchange the bad set-top boxes for new units shipped from the company. As of Wednesday afternoon, no word had been posted on Apple’s official website regarding the recall, suggesting that the amount of affected devices out in the wild is fairly small. Read More


Cydia Installer updated to version 1.1.20 to fix bugs

By Jeff Benjamin on Jul 5, 2015

As we noted to you guys upon release, Cydia 1.1.19 was a major upgrade for Cydia. As such, it was inevitable for a few bugs to surface with all of the under-the-hood changes.

In Cydia version 1.1.20, saurik has addressed many of these bugs in what he is calling a bug fix release. If you’re encountering problems while using Cydia, it’s definitely suggested that you upgrade to the latest version as soon as you can. Read More


How to fix the dreaded virtual machine error when attempting to run the TaiG jailbreak

By Jeff Benjamin on Jun 25, 2015

In a previous post, I lamented about the fact that I received a dreaded virtual machine error when trying to run the TaiG jailbreak tool on VMware Fusion 7. The error went something like this: Sorry, this application cannot run under a Virtual Machine.

Not only is that totally ambiguous, but it really didn’t make much sense when you consider that the prior TaiG tool ran with no problems. After trying a few solutions I found via Google, I resigned myself to the fact that I would probably just have to settle and use the old tool instead..

Fortunately, however, one of our awesome readers has come though with a fix. Mohamed Elkady shared this interesting little trick to help bypass a frustrating error. In this post and video, I’ll walk you through the entire process step-by-step. Read More


Saurik releases Cydia Installer 1.1.18 for jailbroken iOS devices

By Jeff Benjamin on Jun 24, 2015

Hot on the heels of the 1.1.17 release of Cydia Installer comes yet another update. This version, aptly dubbed 1.1.18, is another bug fix.

Saurik states that this bug fix is the result of another “proactive” fix for iOS 8.3 and the just released Cydia Installer 1.1.17. To download this update, simply launch Cydia and refresh. You should be automatically prompted to install the update. Read More


IneffectivePower and Unicode Suppressor will protect jailbroken devices from the “effective power” Messages bug

By Josh Pasholk on May 28, 2015

There is a new bug in iOS that resprings most peoples phones due to a low memory crash. It is caused by iOS’s inability to render certain strings of Arabic characters which overloads the memory, causing resprings and reboots or safe mode on a jailbroken device. Simply explained, when someone messages you those characters and you get a banner notification, your phone starts kicking the bucket.

A few developers have stepped in and saved the day for jailbreakers. This isn’t the first or second time the jailbreak community receives a security fix quicker than Apple is able to push one to stock devices. It’s a great example of the argument that jailbroken iOS, in the right hands, can be more secure than stock. Read More


Apple releases Safari 8.0.6 with security fixes

By Cody Lee on May 6, 2015

Apple this afternoon released Safari updates for Yosemite (8.0.6), Mavericks (7.1.6), and Mountain Lion (6.2.6). The new versions include fixes for multiple memory corruption issues in WebKit, which Apple says could lead to arbitrary code execution or unexpected application termination when visiting a maliciously-crafted website. Read More


How to fix a sticky Digital Crown on Apple Watch

By Cody Lee on May 1, 2015

Apple posted a new support document this week entitled ‘Get help with the Digital Crown on your Apple Watch.’ The posting is in response to growing complaints from users that their Digital Crowns came become rather “sticky” at times, meaning it’s offering more resistance than usual.

Apple says that if the Digital Crown on your Watch gets stuck or won’t move, it’s likely due to dirt or debris—dust, lotion, etc. If you are experiencing such a problem, it recommends lightly running warm, fresh water over the Crown for no longer than 15 seconds. Repeat if necessary. Read More


Apple fixes long-standing keyboard issue in iOS 8.3 beta

By Cody Lee on Mar 13, 2015

It appears Apple plans to fix a long-standing keyboard issue which caused users to inadvertently tap the period key when aiming for the space bar in Safari. As noted by MacRumors, beta versions of iOS 8.3 feature a design change that should resolve the problem.

In 8.3, Apple has made the space bar longer on the keyboard that pops up when inputting text in Safari’s omnibar, and the ‘Go’ button shorter. This should make it less likely for users to encounter accidental period key presses when typing out their web searches. Read More


Slow UI animations on Yosemite? Try this simple tip

By Sébastien Page on Jan 28, 2015

I currently have two machines running Yosemite: one is a brand new Retina iMac, and the other is an older MacBook Air. Both these machines have been feeling incredibly slow in regards to general animations of the User Interface. One obvious way to test this is to bring up Exposé, which then turns both my Macs into stuttering slugs. While I can kind of understand why my old MacBook Air would behave like this, there is absolutely no excuse for my iMac to. Talking about this issue with someone at the Apple Store, I was offered an original workaround. Read More


Apple releases iOS 8.1.2 with fix for missing ringtone bug and more

By Cody Lee on Dec 9, 2014

Apple has released iOS 8.1.2 this afternoon with a handful of bug fixes and other improvements. Specifically, the release notes say the update addresses an issue where ringtones purchased through the iTunes Store may have disappeared from users’ devices.

You can access the new firmware over the air via Settings > General > Software Update, or via iTunes by connecting your iPhone, iPad or iPod touch to a computer. But as usual, we recommend that users who are jailbroken, or plan to jailbreak, avoid the update for now.
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Pangu Untether updated to 0.4 with fix for random app crashes on 32-bit devices

By Cody Lee on Nov 3, 2014

As promised, the Pangu team has updated the Pangu iOS 8 – iOS 8.1 Untether package in Cydia to version 0.4 today. The update includes a fix for random application crashes on 32-bit devices—iPod 5, iPhone 4s/5, iPad 2/3/4 and the original iPad mini—particularly with Safari.

The update follows version 0.3, which was released over the weekend to fix an overheating issue in jailbroken 32-bit devices. The update was pulled shortly after it hit, due to users reporting “mild to serious issues” with the package, but the issue was resolved and it was re-posted. Read More


Cydia Installer updated to 1.1.15 to fix bugs, removes landscape mode from unsupported devices

By Jeff Benjamin on Oct 30, 2014

For those of you who were excited about the landscape mode in Cydia, I’ve got good news and bad news. The good news is that landscape mode works gloriously on iPads and the iPhone 6 Plus. The bad news is that landscape mode has been removed from all other devices.

Landscape inclusion in unsupported devices was apparently a bug, not a feature, and Saurik has fixed it accordingly with Cydia Installer 1.1.15. But that’s not all the latest installer fixes, check inside for the full change log. Read More


iCloud contacts missing? This is how to restore them

By Sébastien Page on Oct 16, 2014

The best thing about having my parents in town is that I get inundated with troubleshooting questions about iOS, providing me with an almost endless flow of topics to write about. The latest troubleshooting request relates to a mysterious case of missing iCloud contacts that would have apparently disappeared after updating to iOS 8.

In this post, I’ll share one simple tip to restore iCloud contacts that might have gone missing. Read More


Apple releases iOS 8.0.2 with fix for cellular and Touch ID issues

By Sébastien Page on Sep 25, 2014

Apple released iOS 8.0.2 to the public Thursday night, addressing issues that iPhone 6 and iPhone 6 Plus users encountered when updating to iOS 8.0.1, as well as several other improvements and bug fixes. The update is available for iPad 2 and newer models, iPhone 4s and newer models, as well as iPod touch 5th generation via an over-the-air update or directly through iTunes.

iOS 8.0.2 fixes a critical issue where iPhone 6 and iPhone 6 Plus users who updated to iOS 8.0.1 on Wednesday lost cellular signal and the ability to use Touch ID. It also addresses a HealthKit bug that prevented apps supporting the new APIs to function properly, as well as several other bugs. Read More


Apple provides workaround for those affected by iOS 8.0.1, says iOS 8.0.2 will be available in the next few days

By Sébastien Page on Sep 24, 2014

Apple issued a support document Wednesday night detailing a “workaround” on how to revert back to iOS 8 for those users that were affected by the release of iOS 8.0.1 earlier in the day, an update which incapacitated iPhone 6 and iPhone 6 Plus devices.

Besides providing instructions on how to downgrade to iOS 8, the company noted that it is “preparing iOS 8.0.2 with a fix for the issue, and will release it as soon as it’s ready in the next few days.” Read More

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