Amid continuing outage, Apple launches Dev Center status dashboard

By , Jul 24, 2013

Apple Dev Center outage (seventh day)

Seven days into the Dev Center outage and there’s no end in sight to this major blunder. Developers use Apple’s Dev Center to access technical documentation, download iOS 7 and OS X beta builds, file bug reports, give feedback, use web tools to manage their code and much more.

Therefore, this downtime is entirely unacceptable and it’s become totally conceivable now that such a significant downtime might spoil Apple’s blockbuster Fall. Realizing as much, the firm on Wednesday posted a notice outlining its steps going forward.

And, a brand new dashboard status page charts Apple’s recovery from the hack…

To assure its registered developers it means business and is scrambling to bring Dev Center back online, Apple wrote:

We apologize for the significant inconvenience caused by our developer website downtime. We’ve been working around the clock to overhaul our developer systems, update our server software, and rebuild our entire database. While we complete the work to bring our systems back online, we want to share the latest with you.

We plan to roll out our updated systems, starting with Certificates, Identifiers & Profiles, Apple Developer Forums, Bug Reporter, pre-release developer libraries, and videos first.

Next, we will restore software downloads, so that the latest betas of iOS 7, Xcode 5, and OS X Mavericks will once again be available to program members. We’ll then bring the remaining systems online.

To keep you up to date on our progress, we’ve created a status page to display the availability of our systems.

The company has emailed this announcement to its developers as well.

It surely makes sense to bring up low-priority systems before allowing developers to download beta software. However, even though Apple is able to deliver the next iOS 7 build as an over-the-air update, it would be of little use to developers without the documentation and the tools.

There are lots of complex dependencies involved here and that Apple’s been working around the clock to “overhaul our developer systems, update our server software, and rebuild our entire database” is certainly reassuring but sorting this mess out is simply taking too long.

The new Dev Center Status Page doesn’t look promising either.

Dev Center Status Page

Yeah, it’s reminiscent of the iCloud status page.

At post time, only iTunes Connect, a web-based tool to upload and manage iTunes content, was up and running. The remaining 14 systems were all offline, including iOS/Mac/Safari Dev Center, Videos, App Store Resource Center and others.

UPDATE: Bug Reporter went online right after publication of this article.

The Dev Center controversy heated up with a security researcher stepping forward claiming he informed Apple of a bunch of vulnerabilities he’d found on its servers.

One of the bugs was an iAd Workbench exploit which might have enabled him to download developers’ encrypted private information. Apple immediately took the entire Dev Center down and confirmed no credit card information or personal iTunes accounts were compromised as a result of the security breach.

Developers whose program membership was set to expire during the downtime needn’t worry as Apple has already extended their membership.

And, “your app will remain on the App Store,” the firm said.

That’s little consolation to programmers who have been tirelessly testing their work against iOS 7 builds and are now forced to wait until Apple gets its act together.

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  • riyadian1

    GOOD NEWS

  • veda99

    its not good for either fall event or for developers!

  • alaska99801

    Let me put it in context. A company gets hacked and try to address the problem to the best of their ability so it doesn’t happen again…and that’s bad.
    In turn, you pull out of nowhere conjectures from your wild imagination that this event will have an effect on the release of hardware and software in the fall. Exactly why you write for a blog and don’t work for any interesting, creative company.
    If they came back too soon, you would complain that they probably didnt address the whole problem and are short changing developers. It is a wild world today when anyone can write anything, and there are no standards for accountability, and people like you just keeping writing without any editorial control.

    The biggest problem today is that everyone have given themselves a level of importance they don’t deserve. What you personally feel or think does not matter to us, as readers. We just need news. Conjectures are a dime a dozen.

    Just read the Wall Street conjectures on earning estimates. That’s a good place to start.

  • Kenny Woodard

    I hope they get iOS 7 beta 4 up and running before Friday.

    • ✪ aidan harris ✪

      For that to happen they would have to finish the entire site by Friday since it’s pointless giving developers access to iOS7 if they cannot access the tools and documentation they need in order to get creative and utilise all of iOS’s features. Then again if beta 4 is just going to be a bug fix release then there’s nothing stopping them pushing the update over the air…

  • WiTuLow

    too slow apple.. too slow..

    • Joseph

      Right! They should be sorry they’re trying to secure every developer’s data to prevent this from happening again.

      No, screw people like you. Most of the people that use the beta are not developers (which means you shouldn’t be using it). If beta 4 is delayed because of this security breach, deal with it. If you’re a developer, feel happy that you get a bit of a break, especially if your license was about to expire. And finally, iOS 7 beta is only for developers who want to optimize their apps, not overeager consumers who can’t shut their damn mouths and always complain going, ‘oh no, the fall event is delayed’ or ‘this asshole made beta 4 push out later! Crucify him! Crucify him!’ when they shouldn’t even be using it.

      • WiTuLow

        Relax brah! No need to get your jimmies all rustled.

        I’m a dev and as a paying customer, i would still say 7 days downtime for a company like Apple is way too slow.

        The fact that they have to take everything down and rebuild everything just to fix this breach just shows you how fragile their system was.

      • http://klikkit.co.uk/ Jake – Klikkit

        It doesn’t show us anything, all they’ve mentioned in regards to ‘rebuilding’ is a database, which if you truly are a dev, would know is an easy task.

        The wait is probably them making the most out of the situation and redesigning elements of the dev center.

      • WiTuLow

        Sorry, but taking the whole system down this long for “touch ups” is even a more laughable argument.

  • Adil Hussain

    …..So i guess this ‘could’ mean Official iOS 7 might not get released on time :(

    • iosPixel

      Two things to note – This shouldn’t affect Apples own development cycle just the release schedule. Secondly iOS7 doesn’t have a set date of release, Id wager that its almost device dependent. The new phone needs to ship with the new revision and if that’s not ready…

  • Alan Absalon

    I installed ios 7 beta 3 without UDID authorization, will I get affected?!