Tim Cook

Tim Cook issues open letter apologizing for warranty issues in China

Cody Lee ∙ Updated April 18, 2016

If you've been reading the news lately, you've probably heard that Apple's been having some major difficulties in China. Over the last few weeks, it's been getting bashed by the state-run CCTV network and Chinese celebrities over its warranty policies.

The main issue is that some folks believe Apple provides customers in China with worse after-purchase service than it does in other countries, with reports claiming it replaces their goods with recycled components instead of new ones like in the US.

Apple has been fairly quiet on the criticism, until today...

Apple’s Tim Cook loses top CEO ranking to Facebook in Glassdoor survey

Ed Sutherland ∙ Updated April 11, 2018

It's uncertain what caused it, but the first cracks are appearing in the honeymoon between Apple CEO Tim Cook and company employees.

After being named the top CEO of 2012, Cook slipped to 18th place, behind Google and Amazon. According to employment site Glassdoor, Apple employees gave Cook a 93 percent approval rating, down from 97 percent last year.

By comparison, Facebook CEO Mark Zuckerberg jumped 14 points to land in the top spot for 2013 with a 99 percent approval rating from employees of the social networking giant...

Official: Apple’s boss Tim Cook to testify for four hours in e-books trial

Christian Zibreg ∙ March 13, 2013

This past Sunday, Bloomberg reported that Apple CEO Tim Cook may be required to testify in an antitrust lawsuit the United States Department of Justice filed against it and major e-book publishers over an alleged price fixing of e-books. Reuters confirms today that U.S. District Judge Denise Cote in Manhattan granted the Justice Department's request to compel Cook to sit for a deposition.

The Judge said the death of Jobs was a key reason in ordering the deposition. Cook will be testifying for four hours in the lawsuit, a risky move for the CEO and potentially damaging to Apple. The Cupertino company is now the main target of the suit after all named publishers had settled with regulators...

New Apple supplier concerns drag share down

Ed Sutherland ∙ Updated June 13, 2016

Spring is just around the corner, the sun is shining and new concerns about Apple suppliers appear like so many dandelions. Never mind CEO Tim Cook said it's impossible to determine the health of the iPhone maker simply by looking at suppliers.

Just as Washington, DC trades in political rumors, Wall Street and Silicon Valley are back with new scuttlebutt about Apple's supply chain.

As a result, Apple's stock dipped lower Monday on word that orders to suppliers were the worst on record - at least for one analyst. Others believe higher sales of iPad minis versus the larger tablet is cause for concern, while still others forecast a slow summer and then return to profitability...

Tim Cook may be asked to testify in e-book pricing fixing suit

Christian Zibreg ∙ March 10, 2013

Apple CEO Tim Cook may be required to testify in an antitrust lawsuit the United States Department of Justice filed against it and major e-book publishers over an alleged price fixing of e-books. Cook's eventual testimony might be risky and could be potentially damaging to his company, now the main target of the suit after all named publishers had settled with regulators.

On the other hand, the CEO could take the opportunity to make a public case for a so-called agency model that the government claims has had anti-competitive impact. The agency model regulates the relationship between Apple and digital content owners who get to pick their iBook prices freely as long as they agree not to offer lower pricing to competitors than they do to Apple.

Business-wise, publishers prefer Apple's policy over Amazon's wholesale model where the online retailer sets prices as it sees fit, often hurting publishers' bottom line by engaging in selling books at a loss just to draw shoppers to its online store...

Tim Cook and Eddy Cue met with Beats CEO last month over music service

Cody Lee ∙ March 6, 2013

Earlier this year, an interesting story surfaced alleging that Interscope-Geffen-A&M chairman and Beats CEO Jimmy Iovine spent years trying to convince Steve Jobs to do a subscription-based music service. Obviously, Jobs never succumbed.

But the conversation wasn't over. Fast forward to today, a new report says that Iovine met with Tim Cook and Apple's internet software and service guru Eddy Cue last month to discuss—surprise!—his new subscription-based music service...

Apple executives required to hold 3x base salary in AAPL stock

Cody Lee ∙ Updated April 11, 2018

If you wanted to make sure that your business' executive team was deeply committed to making it thrive, it'd probably be a good idea to make sure they held a lot of company stock. That way, their livelihoods directly depended on its success.

And that's exactly the way it works at Apple. The company has amended its corporate bylaws to require that executive officers hold three times their annual (base) salary in AAPL stock, and it's even higher for Tim Cook and his board of directors...

Analyst warns Apple could be headed for rough two years

Ed Sutherland ∙ Updated April 14, 2018

If you thought Apple had already been through a rough period, just wait. That's the message from one Wall Street analyst who predicts the iPhone maker is "facing a very rough two-year period."

Although Apple's chief executive Tim Cook spent Wednesday defending his company's horde of cash, those concerns could evaporate as Apple spends billions to prop up slowing iPhone sales and works to improve demand in emerging markets.

Apple could see capital expenditures double, according to Jeffries' analyst Peter Misek, forecasting billions in payments for supplier upgrades, emerging-market payment plans and expensive technology updates all while iPhone sales plunge...

Tim Cook talks new Apple campus, new products and more at shareholder meeting

Cody Lee ∙ February 27, 2013

Apple held its annual shareholder meeting this morning on its Cupertino campus. The company used the gathering to address concerns of investors, offer up some insight into its future, and of course to vote on a number of proposals.

Tim Cook did a lot of the talking, and fielded some pretty difficult questions from shareholders who are obviously disappointed with Apple's recent stock slide. As usual, we have a roundup of all of the interesting stuff after the fold...

Highlights from Tim Cook’s Goldman Sachs talk

Christian Zibreg ∙ Updated January 28, 2019

As announced yesterday, Apple CEO Tim Cook is speaking at the Goldman Sachs Technology and Interactive Conference in San Francisco. Right on schedule, he began discussing topics of interest at 7.15am Pacific, 10:15am Eastern time, just after the markets open. Originally scheduled at 4:15pm Eastern, Cook's segment was shifted so he could be whisked more than 2,000 miles to Washington DC to sit beside Michelle Obama for the President's State of the Union address.

Apple is streaming its chief executive's remarks live on its Investor web site and should post the full audio shortly after the event. If you don't have the time to sit through the whole thing, we've got you covered with the most interesting bits and pieces from Cooks' presentation...

Nike drops Fuelband Android app to focus on iOS

Christian Zibreg ∙ Updated May 16, 2018

http://www.youtube.com/watch?v=LC6wptkt2Wk

Well, this is interesting. Nike confirmed on Twitter it has ceased development of its long-overdue Android sync app for the FuelBand accessory. The company originally planned to release the software by summer 2012 to make it easy for Android-totting customers to sync with the FuelBand.

Like Jawbone's Up fitness band, Nike's FuelBand tracks your physical activity throughout the day to give you an at-a-glance overview of your habits and life patterns. Nike defends the move by citing the need to focus on the iOS app and web experiences. Could have Nike board member and Apple's chief executive Tim Cook had a hand in stymieing Android app development?

Apple’s Cook to speak at Goldman Sachs tech conference tomorrow

Christian Zibreg ∙ Updated December 20, 2017

Apple CEO Tim Cook will speak at Tuesday's Goldman Sachs tech conference, February 12, according to Apple's Investor News site.

He is scheduled to speak at approximately 7:15am Pacific, 10:15am Eastern time, just after the markets open. Apple will provide a live webcast of its CEO's talk in the streaming Quicktime audio format here.

Cook also gave a presentation at last year's event, with Apple posting audio of the full talk shortly after the event had wrapped up. We're expecting lots if interesting tidbits tomorrow as Cook lets us in on some valuable insight into Apple's business..