Earlier this month, Apple started rolling out a new 'Report a Problem' tool to a select group of customers. The feature, for those who haven't used it before, allows iTunes users to report a problem with a recent purchase of an app, song or other iTunes content.
And the tool's been redesigned this month to be easier to use, and more accessible to users. The previous version was only available in the actual Mac/Windows iTunes app, and the new edition will be available through any device with a web browser...