Help

How to chat live with Apple Support on the web or your device

Apple Support App Chat Setup

Apple offers a support site to help answer your questions. Whether it’s for a problem with your device, subscription, or service plan, most times you can find answers without the need for a real person. But if your question cannot be answered or falls outside of those you see on the support site, it might be time for a chat.

You can chat live with Apple Support by navigating to a particular spot on the website or using the Apple Support app, here’s how.

How to use the VoiceOver Help and Commands menus on Mac

VoiceOver and Help Menu on Mac

When you first start using VoiceOver on Mac, it can take some time to get used to it. Remembering the commands available and how to initiate them definitely takes some time. Apple knows this and provides helpful menus to make it a bit easier.

While using VoiceOver, you can access the Help and Commands menus for some assistance. And if there’s any keyboard shortcuts to remember when using VoiceOver, it’s the ones to display these menus. So, here’s how to access and use the VoiceOver Help and Command menus on your Mac.

How to make Dropbox open folders in Finder

I'm a longtime Dropbox user. They were one of the first companies to offer seamless cloud storage and file sharing, and I have yet to see another service come along and offer something good enough (and free enough) to make me switch. That being said, I hate their native Mac app and use this little tip to avoid using it.

If you hate the desktop version of the Dropbox app as much as I do, here's how to make Dropbox open folders in Finder.

New to Mac? How to use the built-in Mac Help system

How to use the Mac Help system - MacBook

When you’re getting familiar with your new Mac, there are times when even simple things can be hard to figure out. And you may not have the time to search the web for an answer. Luckily, macOS comes with a built-in Help feature that works really well.

Whether you want more details on how to use a feature or help finding a menu option, Mac’s Help system is there. We’ll show you how to access Help, what you can do with it, and some tips for using it.

How to create a ringtone or text tone in GarageBand

Between purchasing ready-made ringtones for your iPhone on iTunes and converting songs on your computer, GarageBand on iOS is the least talked about alternative to adding more ringtone choices to your iPhone's soundbite repertoire.

We're intending to change that by presenting two GarageBand-powered methods that will teach you how to create your own ringtones or text tones directly from your iPhone, for free. One method involves your fingertips and a wee bit of musical wit, the other one your favorite songs and instructions on how to convert them into your daily ringer. 

How to surf lighter and declutter Safari by disabling images on Mac

Want to surf like it’s the 90s again? Back when the interweb was not plastered with dizzying amounts of pictures and ads, surfing the world wide web meant more textual content, less distractions and perhaps most importantly way less data usage.

If any (or all) of those three conveniences speak to you, wait no more and try it for yourself on your MacBook today. You might just notice your productivity take a leap forward.

How to check the warranty status of your devices with the Apple Support app

We have previously plugged Apple’s warranty check page in order for you to get answers to your coverage questions, but with the release of Apple’s own Support app, things have gotten a whole lot easier once again. Overall, the application deserves praise for its smart itemization of your devices right out of the gate and the subsequent device-specific breakdown of submenus. This is what facilitates the super fast warranty checks demonstrated below, however it is also the reason you should be inclined to download the app for any other support related purpose.

In this post, we will show you how to use the Apple Support app to check the warranty status of your iPhone, iPad, Mac, or other Apple devices.

How to call your destination when using the Maps app on Apple Watch

It’s the little shortcuts Apple Watch can provide in life that make wearing the device oh so rewarding at times. The most prominent ones have certainly saturated Apple’s marketing and most corners of the internet by now, still many smaller tricks are hardly covered simply because they can be so darn hard to find.

The following one certainly falls into that category, as I had never heard or read about it before, and I frankly came across it by pure chance. If you have to hit the roads regularly and rely on Apple Maps and your watch to get to your destination, it’s a deft shortcut that makes sure you can keep your eyes on the road at all times - even if you need to make a phone call to the place you are currently headed!

How to have the Music app only show songs stored on your device

Thanks to the introduction of goodies like the iCloud Music Library and more recently Apple Music, your Music app on iPhone and iPad has not only turned from a luscious red color into a plain icon, but has also become decidedly more convoluted.

The main change since the coming of the cloud-based additions to the Music app? Songs no longer have to be stored locally on your device in order to be visible and playable. In case you haven’t yet found the trick hiding in plain sight to only play the songs downloaded to your device (and prevent exorbitant data charges), let’s fill you in now!

How to view GPS coordinates of any location on iPhone

To specify an exact location on a map, we have come to use addresses, landmarks or other easily identifiable spots as waypoints for our orientation. It’s common sense, right? Right. Except that the concept of reading a geographic map through a prism of man-made constructions is pretty flawed. This is especially true when you use various different services like Apple and Google Maps, who often yield inconsistent results for the same addresses, places and whatnot.

Enter latitude and longitude, the most reliable and unalienable GPS coordinates you can deploy to pinpoint a location. The best thing about them? Not only are they universally used and there’s unique codes for both your and your neighbour’s house, but they are also consistent no matter the mapping service you use.

In the spirit of that, the following piece will teach you how to show the GPS coordinates of any location on iPhone so that you can respond something like ’37.3305, -122.0296’ next time your friend asks for your whereabouts. And if you’re curious how to find that GPS location in Maps, we will demonstrate that too!