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Why making a support account on Twitter was a great move by Apple

Anthony Bouchard ∙ March 5, 2016

Within just a single day of launching a support account on Twitter, Apple has well over 130,000 followers and is answering over 100 people with questions about Apple products and services per hour.

Although it's taken Apple quite a while to finally use Twitter as a support medium for its main products, depsite having Twitter accounts for Apple Music, Beats 1, and iTunes for quite some time, it's still great to see Apple is using another method of communication to reach its users.

In this piece, we'll talk about why we think creating the support account on Twitter was a great move for Apple.

How to fix ‘Outlook can’t upgrade your database’ errors when launching Microsoft Outlook on Mac

Jeff Benjamin ∙ Updated April 19, 2018

Last night, I decided that I would give the desktop version of Outlook a chance. Unfortunately, I ran into a problem when first launching the app. After doing a bit of troubleshooting, and lurking around the app's bundle, I was finally able to fix the issue.

If you've ever ran into the "can't upgrade your database error" when launching Outlook, then you may want to give this fix a try.

How to fix a slow, unresponsive and laggy mouse on Mac

Jeff Benjamin ∙ Updated February 22, 2022

Have you experienced a slow and jumpy cursor while using a Magic Mouse or other Bluetooth input device on your Mac? The problem has to do with choppy, laggy, jumpy, and overall slow mouse performance while using a Bluetooth mouse. This tutorial shows you how to fix the mouse input issues on your Mac.

The solutions here apply to Apple's Magic Mouse, Magic Mouse 2, and third-party mouse like that from Logitech.