Eddy Cue

Apple Music now has more than 20 million subscribers

Apple Music has surpassed 20 million paid subscribers, the company’s SVP of Internet software and services tells Billboard. That marks a 15% jump in the last 3 months, when Apple announced it had passed 17 million users during its iPhone event in September.

That’s impressive considering the streaming music service is less than two years old and up against veterans like Spotify with much larger user bases. Cue attributes some of Apple Music’s growth to its string of exclusive deals with artists like Drake and Travis Scott.

A fascinating look at how artificial intelligence and machine learning work at Apple

Respected journalist Steven Levy has scored another nice exclusive with a new write-up over at Backchannel, a Wired Media Group property, giving us a rare inside look at how artificial intelligence and machine learning work at Apple.

The article contains a lot of gems, with company executives Eddy Cue, Craig Federighi, Phil Schiller and Siri leads Tom Gruber and Alex Acero providing a bunch of previously unknown facts about Apple’s AI efforts, including this one: machine learning has enabled Apple to cut Siri’s error rate by a factor or two.

Craig Federighi and Eddy Cue on learning from Maps debacle and improving the service

Monday, Fast Company interviewed CEO Tim Cook and other Apple executives, with Cook revealing that public iOS betas actually exist to help improve the Maps service, which was widely panned and ridiculed over egregious inaccuracies shortly after its September 2012 debut.

Today, the publication interviewed Eddy Cue, Apple’s boss of Internet Software and Services, and Craig Federighi, who is Apple’s chief of Software Engineering, on learning from Maps failures.

Here’s what they had to say about improving Maps over the years.