Money

Apple launching redesigned ‘Report a Problem’ tool for iTunes purchases

Earlier this month, Apple started rolling out a new 'Report a Problem' tool to a select group of customers. The feature, for those who haven't used it before, allows iTunes users to report a problem with a recent purchase of an app, song or other iTunes content.

And the tool's been redesigned this month to be easier to use, and more accessible to users. The previous version was only available in the actual Mac/Windows iTunes app, and the new edition will be available through any device with a web browser...

WhatsApp to bring subscription model to iOS this year

WhatsApp, the popular cross-platform messaging service, is going to be bringing its subscription model to iOS this year, according to CEO Jan Koum. Koum recently spoke with a Dutch news outlet about the company's near-term plans.

Currently, iOS users can download WhatsApp for a one-time fee of $0.99. In the new model though, which it already uses on other platforms like Android and Windows Phone, the app will be free, with users having to pay an annual fee...

LinkedIn reportedly buying Pulse for up to $100 million

When word started spreading around yesterday that Pulse was about to be acquired by a "major platform" company, I would have guessed it was either Yahoo or Microsoft. The popular news reader app seems like it would be a great fit for either firm.

But according to the latest reports, the buyer is actually the social networking site for business professionals LinkedIn. The company has allegedly already sealed a deal with Alphonso Labs, the maker of Pulse, worth between $50-$100 million...

Lowball royalty offers said to be causing delay in Apple’s streaming music service

Multiple reports are out this morning, claiming that the reason we haven't seen Apple's streaming music service—which was expected to launch as early as Q1 of this year—yet is due to negotiation woes with record labels.

As usual, the problem stems from money. Apparently Apple is only offering the labels half of the royalty rate that they are receiving from Pandora. And the service could be delayed until the summer, or possibly longer...

Apple executives required to hold 3x base salary in AAPL stock

If you wanted to make sure that your business' executive team was deeply committed to making it thrive, it'd probably be a good idea to make sure they held a lot of company stock. That way, their livelihoods directly depended on its success.

And that's exactly the way it works at Apple. The company has amended its corporate bylaws to require that executive officers hold three times their annual (base) salary in AAPL stock, and it's even higher for Tim Cook and his board of directors...

Cricket seeing much weaker than expected iPhone sales

Leap Wireless, the US telecommunications company that owns and operates the regional carrier Cricket, just submitted a rather alarming filing with the the Securities and Exchange Commission (SEC).

It seems that Cricket is only on pace to sell through half of its first-year commitment with Apple, which goes to June, leaving it on the hook for some $100 million in remaining iPhone purchases...

Tim Cook talks new Apple campus, new products and more at shareholder meeting

Apple held its annual shareholder meeting this morning on its Cupertino campus. The company used the gathering to address concerns of investors, offer up some insight into its future, and of course to vote on a number of proposals.

Tim Cook did a lot of the talking, and fielded some pretty difficult questions from shareholders who are obviously disappointed with Apple's recent stock slide. As usual, we have a roundup of all of the interesting stuff after the fold...

This is what an $11,000 iPhone 5 case looks like

In case you were wondering, this is what an $11,000 iPhone 5 case looks like. Well, it's actually more of a bumper than a case since it doesn't wrap around to cover the back of the phone. But that's beside the point.

What you are looking at is the new Haven iPhone 5 case from Brikk, a designer and manufacturer of couture products and accessories. The line starts out at $11,610, and goes to $14,235 and beyond, depending on the model...

Apple settles in-app purchasing lawsuit with iTunes credits and refunds

Apple today has agreed to settle a nearly two year-old lawsuit with a group of parents over unauthorized in-app purchases made by their kids. The parents complained that the process' lack of password requirement led to massive iTunes bills.

As part of the preliminary deal, which has yet to be finalized by a judge, Apple will pay eligible class members with a $5 iTunes gift card or the same amount in cash. And for those users who spent more than $30, it's offering a full refund... 

Sharp and Foxconn deal has all but fallen apart

For a year now, we've been hearing that Foxconn was going to buy a large stake in Sharp Corp. Speculation of the deal has run rampant, going so far as to implicate that the partnership was part of Apple's plans to build a TV.

But over the last several months, Sharp's business has started to falter, causing Foxconn to rethink things. Since then, the companies haven't been able to come to an agreement. And according to a new report, they won't...

Apple spent less than $2M on D.C. lobbying last year, Google spent $18M

Among the many moves monitored by tech company watchers is who is spending what money, where. Whether it be on R&D, acquisitions, or patent litigation, knowing where a company spends its cash is important to understanding its business.

A new report, for example, takes a look at how much each of the big tech firms spent on D.C. lobbying in 2012 (trying to influence politicians and their legislation to work in their favor). And surprise, surprise, Google spent more than everyone else...

Would you pay more for an iPad mini with Retina display?

Apple is widely expected to do some major updating to its tablet line this fall. The latest reports allege that the company is going to give its 9.7-inch iPad a complete makeover, and squeeze a high resolution Retina display into its smaller sibling.

The latter scenario is particularly interesting, because screen resolution has been the one complaint users have had with the current iPad mini. But according to new data from iSuppli, consumers may end up paying more for the extra pixels...