On Tuesday, Apple officially launched a refreshed version of the MacBook Air and the 13-inch MacBook Pro. Turns out both units are already eligible for Apple’s running keyboard service repair program.
In March, Apple said that it was “sorry” that a “small number” of MacBook owners, dating back to 2015, have been experiencing issues with the company’s “butterfly” keyboard design. And then in June, the company officially launched a new keyboard service repair program to cover MacBooks with the specific keyboard design.
The issue was big enough that Apple had to prioritize keyboard repairs at its retail stores, making sure that turnaround time for repairs was whittled down to just a day, rather than up to a week.
Most recently, Apple’s keyboard service program expanded a bit, adding the 2018 MacBook Pro and MacBook Air, as well as the 2019 15-inch MacBook Pro. And, perhaps unsurprisingly, Apple’s two newest Mac notebooks are covered by the program as well, according to 9to5Mac.
Following a refresh for the latest MacBook Air and MacBook Pro models today, Apple has informed repair staff that the two new MacBook models are eligible for its Keyboard Service program offering free repairs on keyboards in certain MacBook, MacBook Air, and MacBook Pro models. The two new models added today include the MacBook Air (Retina, 13-inch, 2019) and the MacBook Pro (13-inch, 2019, Two Thunderbolt 3 ports)…
The keyboard issue for Apple’s designed butterfly has been one of the most longstanding issues for Apple, ever since 2015 with the launch of the first MacBook (which Apple actually just discontinued). And while it took Apple some time to launch the repair program, it’s good to see the company continues to include newer models to the mix — just in case issues do crop up.
Looking ahead, there is word on the street that Apple is planning on switching back to a scissor mechanism for future MacBook keyboards.
If you own a MacBook with a butterfly keyboard design, have you experienced any issues?