Are the contacts in the 3D Touch shortcut menu of the Phone app confusing you? Upon pressing Phone’s icon lightly, a menu pops up with four seemingly random contacts, making it easy to call them quickly from the Home screen. Believe it or not, there’s actually some logic behind listing these quick contacts. Even better, you can change their order as well as set other people to be listed in Phone’s shortcut menu.
How Phone determines which contacts appear in 3D Touch menu
Is there any common sense logic as to which contacts you see upon hard-pressing Phone’s Home screen icon? Does this have anything to do with iOS’s Proactive assistant? As it turns out, it’s neither rocket science nor dark magic—contacts listed in the shortcut menu are the top three entries from the Favorites you set in the Phone app.
If you move entries within Favorites around, you can customize Phone’s shortcut menu to your liking.
How to select contacts for Phone’s 3D Touch shortcut menu
Step 1: Launch the Phone app.
Step 2: Tap Favorites in the tab area alongside the bottom. A list of your favorite contacts will appear. If the list is empty, add a contact to Phone’s Favorites list by tapping the plus sign in the upper right, then choose a contact from your address book.
Step 3: To reorder your Favorites list, tap Edit in the upper left corner. A drag handle appears on the rightmost side of each entry in Favorites.
Step 4: Tap and hold the drag handle of a contact. Now move your finger up or down to reposition the item in the list, and then let go off the finger.
Step 5: Repeat the process for other Favorites items. Keep in mind that only the first four contacts at the top of Favorites appear in Phone’s 3D Touch shortcut menu.
Step 5: To finish reordering your Favorites, tap Done in the upper left corner of the Phone app.
Tip: If reordering your Favorites isn’t reflected in the 3D Touch menu, force-quit the Phone app: press the Home button twice in quick succession, then swipe up the Phone app in the iOS task switcher.
Now press firmly Phone’s Home screen icon and the changes you made to your Favorites should be reflected in the shortcut menu.
Unfortunately, you cannot change the quick contacts in the 3D Touch shortcut menus for the Messages app on your iPhone as these are based on who iOS’s Proactive feature thinks you’re likely to interact with next.
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