By Cody Lee on Feb 10, 2014
J.D. Power and Associates published its bi-annual report on wireless customer care performance this week, ranking the top 4 US carriers based on various stats related to customer service.
The marketing research firm asked more than 7,000 subscribers how satisfied they were with the customer service they received from their cell phone provider, and here is how they scored… Read More
By Christian Zibreg on Jan 28, 2014
Yesterday, Cody informed you of Virgin Mobile’s iPhone deal: the Sprint-owned MVNO has shaved another ten percet off its iPhone selection, bringing the cost of the 16GB iPhone 5s down to $495. The 32GB iPhone 5s was slashed to $585 and the 64GB variant dropped to $675, the latter just a little bit more than what you’d normally pay for an off-contract 16GB iPhone 5s.
I’m not sure whether Apple’s earnings report had anything to do with it, but Virgin on Tuesday knocked another 20 percent off these devices. The discount extends to the iPhone 5c and iPhone 4 as well… Read More
By Cody Lee on Jan 27, 2014
Folks in the market for a prepaid iPhone may want to check out Virgin Mobile. The Sprint networked-backed MVNO has just shaved another 10% off its iPhone selection, bringing about some of the cheapest unsubsidized prices we’ve seen for the handset.
The discount brings the cost of the 16GB iPhone 5s down to $495, and the 32GB 5s down to $585. And if you want to go for the 64GB model, it’ll only cost you $675—just a little bit more than you’d normally pay for a 16GB full retail… Read More
By Cody Lee on Dec 16, 2013
Good news for Sprint users with LTE-enabled devices today. The carrier announced this morning that it has flipped out the 4G tech for a handful of major new markets including San Diego and St. Louis, and several smaller ones.
Today’s rollout pushes Sprint’s LTE network into over 300 US cities, covering close to 200 million people—a significant milestone for the company, although it’s still well behind its much larger competitors Verizon and AT&T… Read More
By Cody Lee on Dec 13, 2013
The Wall Street Journal is reporting this afternoon that Sprint is working on a potential T-Mobile USA purchase. The carrier is said to be looking into regulatory concerns right now, and a bid in upwards of $20 billion could come in early 2014.
A merger of these two wireless providers would be significant for a few reasons. For one, it would leave just 3 major competing carriers in the US. And two, Sprint and T-Mobile have a combined subscriber base close to that of AT&T and Verizon… Read More
By Christian Zibreg on Nov 4, 2013
Sprint’s mobile virtual network operator (MVNO) Ting has recently started quietly supporting Apple’s iPhone, a new report has discovered. According to a help document posted on the carrier’s website, Ting customers can now activate the iPhone 4 and iPhone 4S on its network. Previously, the Tucows-owned telco would not allow users to bring their unlocked iPhone and use it with one of its no-contract wireless plans.
Ting still isn’t selling the Apple handset directly, despite a bunch of regional U.S. wireless carriers now offering the latest iPhone 5s/5c as well as previous iPhones… Read More
By Cody Lee on Oct 30, 2013
Sprint today revealed that it has developed a new wireless technology that could allow it to surpass the data speeds of its competitors. Dubbed ‘Sprint Spark,’ the ultra-fast LTE service is currently capable of delivering peak speeds of up to 60Mbp .
But the company says that’s just the beginning. Spark’s speed will increase as the technology matures, and will eventually reach staggering 1Gbps download speeds. And to prove that, Sprint demonstrated a 1Gbps connection today at one of its labs… Read More
By Ed Sutherland on Oct 30, 2013
Sprint, America’s third-largest wireless carrier, announced Wednesday that 1.4 million of the five million smartphones it sold during the third quarter were iPhones, of which 40 percent were to new customers.
The iPhone sales are just under the 1.5 million Apple smartphones Sprint activated during the same period in 2012.
The iPhone numbers have helped the carrier reduce the gap from a $398 million operating loss, rebounding from a $767 million loss during the same quarter in 2012. By comparison, Verizon Wireless, the nation’s largest carrier, announced selling about 3.9 million iPhones during the third quarter… Read More
By Ed Sutherland on Oct 17, 2013
When it comes to smartphone satisfaction, carriers are key. That’s the central finding of J.D. Power, which Thursday released its latest study indicating Apple and Samsung lead in satisfaction across all four major U.S. providers.
When it comes to the iPhone, customers of long-time Apple partners Verizon and AT&T love the Cupertino, Cupertino, company’s smartphone lineup, more than any other smartphone brand.
As for South Korean Samsung, Sprint customers report are most satisfied by the Galaxy family of smartphones. Which U.S. carriers do the best job supporting smartphones? According to the study, AT&T and Sprint report the greatest satisfaction, followed by T-Mobile and Verizon Wireless… Read More
By Ed Sutherland on Oct 4, 2013
Apple’s new iPhone 5s became the top-selling smartphone in the US during September. New numbers show the 5s and 5c were among the top three smartphones sold by all four major domestic carriers.
Helped along by record sales, the iPhone 5s also replaced Samsung’s Galaxy S4 as the best-selling smartphone among AT&T, Verizon, Sprint and T-Mobile, according to Canaccord Genuity Friday… Read More
By Christian Zibreg on Sep 30, 2013
Not to be outdone by fellow prepaid telco Virgin Mobile, Boost Mobile is said to soon start carrying Apple’s iPhone 5s and iPhone 5c handsets. According to EVLeaks, the Irvine, California headquartered Boost Mobile should start selling both new iPhones soon on its no-contract unlimited monthly plan with Shrinking Payments.
Again, Boost is a prepaid carrier so they’ll be likely selling full-price, unsubsidized handsets with plans probably starting at around $50 per month, decreasing every six months until the plan pricing hits $35… Read More
By Christian Zibreg on Sep 20, 2013
As rumored, the U.S. wireless carrier Sprint on Friday launched its $65 a month upgrade program, just in time for the double iPhone 5s/5c launch. By the way, the new iPhones have gotten off to a great start as Apple cites “incredible demand” for the handsets. Akin to similar offerings from rival telcos AT&T, Verizon and T-Mobile, Sprint customers can now get a brand new smartphone every 12 months with no downpayment for a limited time, by signing up for the $65 a month One Up plan for unlimited voice, text and data. Jump past the fold for the full reveal… Read More
By Cody Lee on Sep 16, 2013
With both new iPhones coming to Verizon, Sprint, AT&T and T-Mobile this week, expect to see providers put in a little extra effort to lure in new customers. After all, this is the first time ever that Apple’s popular handset will launch on all 4 major US carriers.
Sprint, for example, announced today that it will be offering a $100 instant credit to folks porting in their number to their network from another carrier. And that credit can be used toward the purchase price of the iPhone 5c or 5s, essentially knocking $100 off… Read More
By Cody Lee on Sep 16, 2013
With Apple not offering pre-orders for the iPhone 5s, folks hoping to score the handset on launch day will have to make their way to a local retailer. A number of outlets will be selling the new iPhones on Friday, including Walmart and Radio Shack.
What time should you get there? Well some folks have already been in line for several days now. But if you’re not that committed, we recommend getting there as early on Friday morning as possible. It looks like most retailers are opening at 8 am… Read More
By Cody Lee on Sep 16, 2013
You knew this would happen sooner or later. Following in the footsteps of T-Mobile, AT&T and Verizon, it looks like Sprint is preparing to enter the ‘early equipment upgrade’ club with a new program called ‘One Up.’
Much like T-Mobile’s Jump or AT&T’s Next, One Up is a program that will allow Sprint customers to pay for their devices in monthly installments. And after a year, they’ll be able to trade them in for an early upgrade… Read More
By Cody Lee on Sep 11, 2013
Looking to grab Apple’s new iPhone 5c? Then you better keep your credit card handy. It appears that pre-orders for the new handset are set to begin Friday, September 13—that’s tomorrow—at 12:01 am Pacific Time.
The information comes from U.S. carrier partners Verizon and Sprint, who have both posted pre-order info on their websites. Apple hasn’t confirmed the time yet, but it has in year’s past coordinated with the providers… Read More
By Christian Zibreg on Sep 10, 2013
As we continue to uncover interesting tidbits following Apple’s introduction of the flagship iPhone 5s and the plastic iPhone 5c this morning, a little-appreciated fact has now come to light. Both new iPhones are offered in four different hardware varieties each versus three different cellular versions of the iPhone 5.
The consolidated 5s/5c models offer more LTE bands than before, but the coolest thing is that in the United States a single version now supports AT&T, Verizon and T-Mobile. Additionally, a different version of the handsets will provide compatibility with Sprint and Japan’s KDDI and Softbank carriers.
Previously, there used to be two different US flavors of the iPhone 5, one for the AT&T and T-Mobile and the other for Verizon and Sprint networks… Read More
By Cody Lee on Aug 9, 2013
The only thing better than scoring a cool gadget is scoring a cool gadget at a discount. So of course we just had to pass along this information regarding some hot deals that Best Buy will be running this weekend for smartphones and tablets.
As noted by CNET, starting today, the electronics retailer will be offering double the trade-in value on mobile devices for folks purchasing a smartphone from one of the 3 major carriers. Additionally, it’s also taking $100 off select iPhone models… Read More
By Cody Lee on Jul 30, 2013
Sprint has released its financials for its second quarter of 2013, and once again the carrier saw strong smartphone sales. According to the company, smartphones accounted for some 86% of its postpaid handset mix, and approximately 1.4 million of them were iPhones.
But not all of the numbers fell in Sprint’s favor. The carrier lost nearly 2 million subscribers during the quarter, due in large part to the recent shutdown of its Nextel network. And it also posted a staggering $874 million operating loss due to charges related to the closure… Read More
By Ed Sutherland on Jul 29, 2013
Apple is making a slight dent in Android’s lead among U.S. smartphone owners, picking up more than three percentage points of market share at the end of the June 2013 quarter. By comparison, Google’s mobile software slipped a bit, giving up almost one percent, according to new research.
By the end of the June quarter, Apple’s iOS had 42.5 percent of the U.S. smartphone market, up from 39.2 percent a year earlier. By contrast, Android fell to 51.5 percent from 52.6 percent during the same period, according to research firm Kantar Monday… Read More