Customer info accessed by third-party unlocking service in AT&T security breach

By Cody Lee on Jun 13, 2014

AT&T has confirmed with ITWorld that it has suffered a security breach where customer information was accessed. The breach actually occurred back in April, but was only disclosed this week by the company in a filing with California regulators.

According to the report, personal information—including social security numbers and call records—was accessed for an unknown number of customers in the breach. It’s believed the attack was part of an effort to obtain unlock codes from the carrier… Read More

 

AT&T increases activation fees for customers with 2-year contracts

By Cody Lee on Jun 12, 2014

AT&T has increased its activation fees for customers who opt for two-year contracts. The increase is only a couple of dollars, from $36 to $40, but when you consider that you have to pay that for every device, every upgrade, it starts to add up.

The move is part of a larger effort by the carrier to push more subscribers away from the traditional contract/subsidy model, and towards Next. The upgrade program allows customers to get a new device every year for $0 down, and zero fees… Read More

 

AT&T’s prepaid GoPhone service expands to tablets, including iPad 3 and iPad mini

By Christian Zibreg on Jun 6, 2014

AT&T’s prepaid wireless service for smartphones, marketed under the GoPhone moniker, now works with cellular-capable first-generation iPad mini and third-generation iPad with Retina display (also known as iPad 3).

The nation’s second-largest wireless operator said Friday that owners of a limited number of  select tablet models can now purchase cellular data on a month-to-month basis, for the first time… Read More

 

How the Apple-Beats deal affects HP, AT&T and others

By Joe Rossignol on May 31, 2014

If you haven’t been following the latest news, it is a prerequisite to know that Apple has acquired Beats for $3 billion before reading further. The announcement has created a lot of confusion in regards to what the acquisition means for Beats and existing partnerships with the brand. Just to be clear, Beats collectively refers to both Beats Electronics, which markets high-end headphones, speakers and audio software, and the streaming music service Beats Music.

Prior to being acquired, Beats had several partnerships with other brands, including companies that are direct competitors with Apple. Most notable is Hewlett-Packard, which uses Beats Audio branding and technologies in its product lineup. AT&T has an exclusive deal with Beats Music to sell subscriptions and an unlimited music downloading family plan, and design firm Ammunition has a partnership to create Beats products. Even HTC has been in the mix.

Read ahead to find out how the Apple-Beats deal affects all of these deals…

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Verizon announces VoLTE rollout for later this year, iOS 8 expected to support it

By Jake Smith on May 20, 2014

Verizon Wireless has announced the roll out of its Voice over LTE technology – better known as VoLTE – will begin across the US later this year.

The new technology will move Verizon’s LTE service past data and will offer an HD Voice experience, using the AMR-wideband standard. “This solution provides the best voice quality available now and allows for future interoperability with others using the standard,” Verizon claims.  Read More

 

AT&T announces acquisition of DirecTV for close to $50 billion

By Cody Lee on May 18, 2014

As expected, AT&T has announced today that it has reached a deal to acquire satellite TV heavyweight DirecTV. The buyout will come in the form of a stock-and-cash transaction—$95 per share based on AT&T’s Friday closing price—worth in upwards of $50 billion.

Between DirecTV’s satellite business and AT&T’s U-verse arm, the move results in a combined 26 million TV subscribers. That essentially makes AT&T the number one pay-TV provider, second if the long-rumored Comcast/Time Warner Cable deal ever goes through… Read More

 

AT&T rolling out HD Voice and Voice Over LTE in select markets beginning next Friday

By Christian Zibreg on May 15, 2014

The nation’s second-largest wireless carrier AT&T today announced it started rolling out a pair of high-definition voice calling technologies. As previously promised, both HD Voice and Voice Over LTE (VoLTE) technologies will become available in select markets beginning next Friday, May 23. VoLTE uses the high-speed Long-Term Evolution (LTE) network to transmit voice calls and HD Audio makes voice clearer… Read More

 

AT&T introduces in-store pickup for online orders

By Christian Zibreg on May 12, 2014

If you plan on buying a smartphone or a tablet from AT&T anytime soon, you’ll love the carrier’s new in-store pickup option. Introduced Monday, the service allows you to order your mobile gear online – be it a smartphone/tablet, a piece of network equipment such as routers and 4G MiFi hotspots or various wireless accessories – and have it delivered to a nearby brick-and-mortar store.

Verizon for quite some time has been offering in-store pickups for online orders – as has been Apple – so this new service will improve AT&T’s ability to compete and potentially help increase foot traffic at its own stores… Read More

 

AT&T reportedly considering buying DirecTV for $40 billion

By Cody Lee on May 1, 2014

Following the news that Sprint is considering buying T-Mobile comes word of another major acquisition. The Wall Street Journal is reporting that AT&T has approached DirecTV to begin possible buyout talks. The deal, the outlet says, could be worth over $40 billion in cash, stock and other assets.

Between DirecTV’s satellite business and AT&T’s U-verse arm, the move would result in a combined 26 million TV subscribers—which would be second only to the hypothetical Comcast/TWC combination, should that deal go through. So essentially, the two companies would hold most of the market… Read More

 

AT&T planning in-flight 4G connectivity for late-2015

By Jake Smith on Apr 28, 2014

AT&T has announced on Monday plans to launch in-flight 4G connectivity as early as late-2015, a technology it touts could be more reliable than in-flight Wi-Fi already made available on some flights in the US.

To deliver the new service, AT&T plans to build an air-to-ground network in the US, based on global 4G LTE standards, to “provide fast speeds and efficient utilization” of spectrum already owned by AT&T.  Read More

 

FCC approves AT&T’s $1.3 billion acquisition of Leap Wireless

By Cody Lee on Mar 14, 2014

Last summer, AT&T announced that it had reached an acquisition deal with Leap Wireless. The company said that it would be buying out the provider, which owns and operates the popular prepaid carrier Cricket, for $15 per share—equal to $1.3 billion. All it needed was approval from the FCC.

And it just got it. Yesterday the Federal Communications Commission gave AT&T’s acquisition proposal a thumbs up, ruling that “the public interest benefits of the proposed transaction outweigh the likelihood of significant public interest harms.” So what does this mean for everybody involved? Read More

 

AT&T discounts single-line data plans, 2GB now $65 per month

By Christian Zibreg on Mar 9, 2014

AT&T, the nation’s #2 wireless carrier, said yesterday that its customers can take advantage of cheaper single-line data plans. Starting today, two gigabytes of high-speed 4G data will set you back $65 per month, which represents a $15 savings compared to the cost of the previous plan. The plan includes fifty gigabytes of cloud storage as well as unlimited international messaging and calling.

An additional line can be added for $25 per month. A month ago, the carrier slashed the prices of its Mobile Share family plans… Read More

 

AT&T’s LTE-Advanced network now live in Chicago

By Cody Lee on Mar 7, 2014

Folks living in and around Chicago will be happy to hear that AT&T has souped up its network in the Windy City. Using an LTE-Advanced technology called ‘carrier aggregation,’ the company has bonded two 4G networks together in the area resulting in a big boost in performance.

So essentially, AT&T is taking two, single one-way highways and merging them into one, single two-way highway, allowing for more bandwidth and theoretical download speeds of up to 110 Mbps. Unfortunately, there are only a handful of devices that support the beefier network… Read More

 

AT&T flips the switch on LTE in dozen new markets

By Christian Zibreg on Feb 27, 2014

The United States wireless carrier AT&T has lit up its fourth-generation Long-Term Evolution (LTE) network in twelve new municipalities around the country. The expansion brings AT&T’s LTE to an additional 300,000 people, including the 65,000 residents of Bismark, North Dakota.

With this expansion, nearly 280 million people are covered by AT&T’s LTE network in more than 500 U.S. markets. More than half of the carrier’s postpaid smartphone customers now use a 4G LTE device. The carrier expects its LTE build out to be “essentially complete” by this summer. The full list of AT&T’s new LTE coverage follows right after the break… Read More

 

AT&T adds free international messaging to Mobile Share plans

By Cody Lee on Feb 25, 2014

Following T-Mobile’s lead, AT&T announced today that it is adding unlimited international text messaging to all of its Mobile Share and Mobile Share Value plans. The free package will allow subscribers to send text and multimedia messages from the US to over 100 countries.

Additionally, the carrier introduced a new World Connect Value package for international calling. With it, post-paid AT&T customers can make one cent -per minute calls from the US to more than 35 countries, including Canada, Mexico and the Virgin Islands, for $5 per month… Read More

 

AT&T launches international LTE roaming in 13 additional countries

By Christian Zibreg on Feb 24, 2014

AT&T, the nation’s second-largest wireless carrier, last December started offering international LTE roaming to customers traveling abroad. The deal initially launched in partnership with Canada’s Rogers Communications and later expanded to UK’s EE.

Today, the company announced an expansion of LTE roaming agreements in partnership with an additional thirteen carriers around the world, including Australia, France, Japan, Spain and Singapore… Read More

 

AT&T tops Verizon in customer service survey, T-Mobile most improved

By Cody Lee on Feb 10, 2014

J.D. Power and Associates published its bi-annual report on wireless customer care performance this week, ranking the top 4 US carriers based on various stats related to customer service.

The marketing research firm asked more than 7,000 subscribers how satisfied they were with the customer service they received from their cell phone provider, and here is how they scored… Read More

 

Incipio’s Cashwrap NFC iPhone case now available to Verizon customers

By Christian Zibreg on Feb 7, 2014

Case maker Incipio two weeks ago announced its new iPhone case, the Cashwrap. It brings mobile wallet functionality to the iPhone 4/4s/5/5s by incorporating NFC technology. The case is compatible with the carrier-backed Isis Mobile Wallet app which makes it possible to pay with your device at participating retailers, mass transit systems and more, using an Iris account.

AT&T initially rolled out the Cashwrap to its own retail stores and yesterday the accessory became available to order in Verizon stores nationwide and from the Big Red carrier’s online store… Read More

 

Senate asks Apple and other tech companies for distracted driving solutions

By Cody Lee on Feb 7, 2014

The US Senate Committee on Commerce, Science and Transportation host a daylong summit yesterday to discuss the growing problem of distracted driving. Drivers texting and doing other phone-related activities are now causing more than 1 million accidents per year.

A number of representatives from major tech companies attended the summit, including executives from Google, Samsung, AT&T, Sprint and Apple. The Senate is asking that they all work together to come up with more robust technical solutions to distracted driving… Read More

 

AT&T launches new family plans with ‘best-ever’ prices

By Cody Lee on Feb 1, 2014

In an effort to fend off T-Mobile’s ‘Un-carrier’ attack, and stay competitive with Verizon, AT&T announced a new set of family plans this afternoon. The plans include unlimited talk and text and then a bucket of 10GB of data that can be shared by all of the accompanying devices.

But the big news here is the pricing. AT&T is saying that these new plans come with the best-ever prices, and at first glance, they do look appealing. For instance, the entry-level option costs just $130 per month with unlimited talk, text and then 10GB of data for 2 smartphones… Read More

 
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