AT&T bumps 10GB Mobile Share plan to 15GB in limited time promo

By Cody Lee on Nov 17, 2014

AT&T announced a new promotion today regarding its Mobile Share Value plans. The limited-time offer gives qualified customers 15GB of monthly shareable data, for the price of 10GB, which typically runs $100 per month plus device access charges.

The change puts AT&T’s 15GB plan on-par price-wise with Verizon’s 15GB More Everything share plan, which also runs $100 per month plus access charges. These access charges for both plans run $40 per device, unless you subscribe to Next or Edge. Read More

 

AT&T says it’s no longer tracking subscribers using perma-cookies

By Cody Lee on Nov 15, 2014

AT&T told the Associated Press on Friday that it is no longer using permanent cookies to track its subscribers. In late October, security researchers discovered that the carrier, along with its competitor Verizon, were using unique identifying numbers or “perma-cookies” to track their customers online habits.

A spokesperson for AT&T said that the tracking practice was part of a pilot program to improve targeted marketing called “Relevant Advertising.” But it says that the experiment is over, and it has pulled the identifying numbers from their customers’ accounts, although it may still sell the data it’s collected. Read More

 

AT&T offering $50 bill credit for iPhone upgrades purchased through Apple

By Cody Lee on Nov 13, 2014

AT&T is right now offering a $50 bill credit to Next customers who purchase a new iPhone from Apple’s online and retail stores within the next two months. Neither company is actively marketing the promotion, but, as spotted by MacRumors, it does appear in the fine print of AT&T’s Next plan.

All late model iPhones qualify for the deal, including the 5c, 5s, 6 and 6 Plus, but there are stringent requirements. The iPhone must be purchased on an existing line as an upgrade, it must be financed using AT&T’s Next plan, and it must remain active and in good standing on Next for 45 days. Read More

 

AT&T acquiring Mexican carrier Iusacell for $2.5 Billion

By Cody Lee on Nov 8, 2014

AT&T on Friday announced that it is set to acquire Mexican carrier Iusacell for a total of $2.5 billion, including debt. The two companies have entered into an agreement, which will occur once investor group Grupo Salinas completes its own ongoing acquisition of Iusacell.

The plan, AT&T says, is to expand Iusacell coverage beyond its already near-9 million subscriber base in Mexico. The carrier sees a large potential for growth in the country thanks to recent competitive-friendly changes made to wireless regulations by President Peña Nieto. Read More

 

AT&T’s new Next 24 plan lets you pay off your iPhone in 30 months

By Christian Zibreg on Nov 4, 2014

Joining the existing Next 12 and Next 18 plans, U.S. wireless carrier AT&T at Tuesday’s AT&T Consumer Industry Analyst Conference took the wraps off its new Next 24 plan which allows customers to take 30 months to pay for their iPhone (or other smartphone) in monthly installments beginning November 9.

Just like the Next 12 and Next 18 plans which allow subscribers to pay off their device in 20 and 24 months, respectively, the Next 24 plan upgrades you to a new device after 30 months have passed and you’ve brought in your current smartphone in good condition.

As a bonus, the carrier also announced a $150 bill credit for switchers who activate a new line of service with a smartphone on AT&T Next. Read More

 

AT&T and Verizon announce VoLTE interoperability for 2015

By Cody Lee on Nov 3, 2014

In a joint press release today, AT&T and Verizon announced their voice over LTE (or VoLTE) interoperability plans for 2015. The companies say they are working to allow customers from the two carriers to make VoLTE calls between each of their networks.

Engineers from Verizon and AT&T have begun extensive testing in lab environments and then plan on moving to field trials. “This approach ensures customers will have a seamless experience making VoLTE HD Voice calls between networks,” the release said. Read More

 

Shared AT&T plans get more LTE data, unlimited international messaging for no additional cost

By Christian Zibreg on Oct 31, 2014

The nation’s second-largest carrier, AT&T, said on Friday that it will be increasing monthly data allotments for two of its Mobile Share Value plans.

Beginning Sunday, November 2, Mobile Share Value customers will get three gigabytes of high-speed 4G LTE data for $40 a month instead of two gigabytes.

In addition, customers on a pricer tier will be treated  to six gigabytes for $70 a month instead of four gigabytes like before.

Furthermore, all Mobile Share Value plans now get unlimited international messaging for text, picture and video for no additional cost. Read More

 

Activating Apple SIM on AT&T locks it to their network

By Cody Lee on Oct 25, 2014

Just a heads up for folks looking to get a Wi-Fi + Cellular version of one of the new iPads. It was discovered on Friday that the awesome new Apple SIM feature, which is supposed to allow you to switch seamlessly between compatible carriers, doesn’t play well with all providers.

More specifically, MacRumors points to an Apple support page that says when you activate your new iPad with AT&T, the carrier dedicates its Apple SIM to their network only. So if you wanted to move the tablet to another provider, you’d have to purchase and install a new SIM. Read More

 

AT&T beats Apple, kicks off pre-orders for iPad Air 2 and iPad mini 3

By Christian Zibreg on Oct 17, 2014

AT&T, the nation’s second-largest carrier, on Friday morning started accepting pre-orders for Apple’s iPad Air 2 and the iPad mini 3, both announced at yesterday’s media event. That came as a bit of surprise as Apple’s own webstore, which went offline more than three hours ago, was late to the game and came back online after AT&T had already started collecting reservations for the new devices. Read More

 

AT&T stops offering Beats Music subscriptions to customers

By Cody Lee on Oct 15, 2014

AT&T is no longer in the business of selling Beats Music subscriptions, reports MacRumors. The site spoke with an employee for the carrier who said he’s been instructed to stop offering the service to customers as a monthly plan add-on.

Additionally, AT&T has pulled all references to Beats Music from its website, and no longer offers the option to sign up for the service when selecting a new phone plan. Beats Music has also removed “Subcribe with AT&T” from its website. Read More

 

AT&T forced to pay $105 million over bogus billing

By Cody Lee on Oct 8, 2014

The US government has just handed AT&T a significant fine for allowing third party companies to stealthily tack on their charges to customer phone bills for things like spam SMS text messages. The announcement was made on Wednesday in a joint press conference by the FCC and FTC, who say this is the largest “cramming” settlement in history.

In total, AT&T will pay out $105 million to settle the case—$80 million is earmarked for the FTC, which it will use to set up a reimbursement program, $5 million will go to the FCC, and $20 million will go to individual states. Additionally, the carrier has been ordered to begin proactively informing subscribers if extra fees are going on their accounts. Read More

 

AT&T says customer info accessed in insider data breach

By Cody Lee on Oct 7, 2014

AT&T confirmed on Monday that it suffered a data breach in August, carried out by one of its own employees. In a letter to Vermont’s attorney general, officials for the carrier said a former staffer accessed customer account information, including Social Security and driver’s license numbers.

Additionally, the company notes that the insider viewed Customer Proprietary Network Information (or CPNI), which includes metadata such as time, duration and destination of phone calls. It would not identify, however, how many of its customer accounts were affected by the breach. Read More

 

Carrier wars: AT&T/Verizon/Sprint doubling LTE data on shared plans until October 31

By Christian Zibreg on Oct 1, 2014

Leading United States carriers — Verizon Wireless, AT&T and Sprint — have responded to the release of Apple’s iPhone 6 and iPhone 6 Plus in literally the same manner, by doubling the amount of LTE data included in shared plans albeit on a temporary basis.

AT&T is doubling cellular data on 15GB and higher Mobile Share Value plans through October 31.

Sprint has responded by changing its 32/40/60GB Family Share Pack buckets to 60/80/120GB ones at no additional charge, also valid through October 31.

And arriving late to the party, Verizon is now getting in on the double-data action by increasing the amount of data available to customers who subscribe to its higher-end family plans. The Big Red carrier’s time-limited promotion lasts between tomorrow and — you guessed right — October 31.

Jump past the fold for additional information and the fine print. Read More

 

AT&T dragging its feet with Wi-Fi Calling

By Christian Zibreg on Sep 12, 2014

AT&T, the nation’s second-biggest wireless provider, is allegedly planning on rolling out the Wi-Fi Calling feature to its subscribers, but in 2015 rather than this year, LightReading reported Friday.

Already supported on T-Mobile, but not coming anytime soon to Verizon (Sprint has yet to announce it), Wi-Fi Calling is supported by the new iPhone 6 and iPhone 6 Plus. The feature will be coming to older iPhones from the iPhone 5 onward, courtesy of the free iOS 8 update scheduled to release next Wednesday. Read More

 

iPhone 6 pre-orders set unprecedented records

By Timothy Reavis on Sep 12, 2014

Coming soon after pre-orders for the iPhone 6 and iPhone 6 Plus went live last night, both Apple and AT&T reported that the respective companies were seeing record pre-orders, with demand for the larger iPhone 6 surpassing that of both the iPhone 5s and the iPhone 5.

Apple, despite its late start, saw record pre-orders last night alone, issuing a statement saying, “Response to iPhone 6 and iPhone 6 Plus has been incredible with a record number of preorders overnight.” Although Apple didn’t specify exactly how many units were sold, we can assume it surpassed iPhone 5 sales of 2 million in 24 hours when Apple last had pre-orders two years ago. Read More

 

Are you eligible for an iPhone 6 upgrade? Here is how to find out

By Sébastien Page on Sep 11, 2014

Every year it is the same scenario: Apple unveils a new iPhone, and we all start wondering what we’re financially able to afford. The question on everybody’s lips then becomes “am I eligible for an upgrade?” If you bought your device 2 years ago, then chances are you are already eligible for an upgrade. If you’re not sure what your current status is, we have a way for you to check if you’re going to be able to pick up the iPhone 6 or iPhone 6 Plus at the subsidized price, or if you’ll have to break that piggy bank you’ve been preciously keeping on your dresser for the past 15 years.  Read More

 

AT&T offering $100 bill credit for customers that sign up for Next

By Cody Lee on Aug 29, 2014

AT&T announced this afternoon that, starting today, both new and existing subscribers are eligible for a $100 bill credit when activating a new line of service with a smartphone on Next—AT&T’s upgrade program that allows customers to get new devices on installment plans.

More specifically, the Next program allows qualifying customers to get a new mobile device for $0 down, without upgrade or activation fees, and no annual contract. The cost of the equipment is spread over a two-year term, which makes this $100 promo somewhat appealing. Read More

 

US Online Apple Store starts offering iPhones on AT&T’s Next installment plans

By Christian Zibreg on Aug 27, 2014

As previously rumored, Apple’s started offering the iPhone on AT&T’s Next program on its webstore in the United States, 9to5Mac reported this morning.

The much-needed change allows cash-strapped customers who prefer buying their devices full price to spread the cost of hardware with fixed monthly payments. This marks the first time the Cupertino firm has supported any carrier’s installment plan online.

After the nation’s #4 carrier, T-Mobile, last year killed contracts and unbundled the cost of hardware from the wireless service, AT&T, Verizon and Sprint followed suit by unveiling their own financing and early upgrade offers.

As we doubt this offer is exclusive to AT&T, we’re expecting the firm to start offering the popular smartphone on Verizon’s and T-Mobile’s installment plans sooner than later. Read More

 

Customer info accessed by third-party unlocking service in AT&T security breach

By Cody Lee on Jun 13, 2014

AT&T has confirmed with ITWorld that it has suffered a security breach where customer information was accessed. The breach actually occurred back in April, but was only disclosed this week by the company in a filing with California regulators.

According to the report, personal information—including social security numbers and call records—was accessed for an unknown number of customers in the breach. It’s believed the attack was part of an effort to obtain unlock codes from the carrier… Read More

 

AT&T increases activation fees for customers with 2-year contracts

By Cody Lee on Jun 12, 2014

AT&T has increased its activation fees for customers who opt for two-year contracts. The increase is only a couple of dollars, from $36 to $40, but when you consider that you have to pay that for every device, every upgrade, it starts to add up.

The move is part of a larger effort by the carrier to push more subscribers away from the traditional contract/subsidy model, and towards Next. The upgrade program allows customers to get a new device every year for $0 down, and zero fees… Read More

 
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