Problems jailbreaking iOS 9.3.3? Check these common mistakes

By , Jul 25, 2016

Pangu iOS 7.1.1

Unless you’ve been living under a rock, you’ve probably heard the great news about Pangu releasing an official jailbreak for iOS 9.2-9.3.3 over the weekend. Despite the fact that it’s what we call a semi-untethered jailbreak around here, it’s still a fully-functional jailbreak.

On the other hand, lots of people seem to be having some issues jailbreaking their devices, so we’ll be talking about some of the common errors you might be making so you can try again and get your device jailbroken; finally!

Problems jailbreaking iOS 9.3.3?

If you’re trying to jailbreak your device because you’re ultra excited, just like we were this morning when we pieced together a comprehensive step-by-step tutorial for Windows, then there’s a good chance you probably ran into some hiccups. It’s a brand-new tool, and that means there are some bugs that need to be ironed out, and probably will be in coming weeks.

Here are some of the most common things you need to double-check when jailbreaking your device(s):

If the jailbreak tool won’t open

Are you opening it in Windows?

The iOS 9.3.3 jailbreak is only available on Windows, not Mac OS X. If you’re trying to open the app on Mac, you will be disappointed because Macs can’t run .exe files.

Make sure to open the file on a Windows machine, whether it’s a Bootcamp partition, virtual machine, or even a PC that you have to borrow from the library or from a friend.

Did you close it recently?

We noticed that if you close the Pangu jailbreak tool on your PC, and try to re-launch it, it doesn’t ever seem to want to open back up again.

To fix this, you can actually just restart your computer and then try to launch the app again. After doing this, it would launch again without any issues, every single time.

Did you allow it access?

Later iterations of Windows are stricter on what kinds of software that you can launch on your machine to prevent it from being infected with viruses and malware. Because Pangu isn’t an established app developer under Microsoft, you should run the app as an administrator to give it elevated privileges.

In some cases, you may also need to allow access through some firewalls, including the one built into Windows itself. If you don’t, you will have connectivity issues.

If the jailbreak keeps failing to install Cydia

Are you jailbreaking a 32-bit device?

The Pangu jailbreak for iOS 9.3.3 does not support 32-bit devices like the iPhone 4s, iPhone 5, and iPhone 5c. This jailbreak is designed for 64-bit devices like the iPhone 5s and later only.

Some people have reported spotty support for the iPad Pro as well, so if you’re using an iPad Pro, keep in mind that you might experience some bumpiness until Pangu irons out this issue.

Are you running iOS 9.3.3?

I highly recommend updating your iOS device to iOS 9.3.3, rather than sitting on iOS 9.2 or some other firmware in between. First of all, it’s Apple’s latest firmware release, and that means you not only get all the latest and greatest features, but you also get the latest security fixes, including one that fixes a really nasty TIFF image exploit that could be used by malicious hackers.

By having the latest firmware installed, you eliminate any freak chance that the firmware version you’re running has some sort of bug that passed the jailbreak testers’ eyes prior to its release. So just do yourself a favor, and download and install iOS 9.3.3.

Did you prepare your device prior to jailbreaking?

With most of Pangu’s jailbreaks, it is suggested that you disable Find My iPhone and turn off your passcode prior to jailbreaking. Unlike previous tools, do not turn on Airplane Mode, because this jailbreak relies on an internet connection to verify a free certificate before the jailbreak can be completed.

Keep your internet connected while you’re jailbreaking your device, because this is an important step.

Is iTunes installed and trusted?

The jailbreak requires that you have iTunes installed on your computer. If you don’t you will need to download and install it prior to launching the tool.

Once you do, make sure to trust your computer from your iOS device and then trust your your iOS device through iTunes. If you don’t, they won’t be able to talk to one another over the Lightning to USB cable connection.

Are you leaving your device alone?

The jailbreak tool recommends that you don’t touch any buttons to multi-task on the device while it’s trying to complete the jailbreak process. Don’t run apps in the background or fiddle around with the device while it’s jailbreaking, because this can cause instability in the jailbreak process and cause it to fail.

Let it do its thing, and play with it later on, after the jailbreak is completed.

Follow our tutorial

This one seems like a given, but you wouldn’t believe how many people just dive into things without knowing what they’re doing. The Pangu jailbreak tool is currently in Chinese, and not English, so 90% of the people who visit this site can’t read what it’s trying to say.

Make sure to follow our tutorial so that you’re not clicking on the wrong buttons in the jailbreak tool itself.

If apps are crashing

Did you reboot recently?

It’s important to keep in mind that this is a semi-untethered jailbreak. What this means is that you have to re-run the jailbreak tool from the iOS device itself after every power off and power on that you perform on the device. If you don’t, Cydia will crash because it’s in limbo.

You can fix this by going through the proper semi-untethered jailbreak reboot procedure, which we detail in a comprehensive step-by-step tutorial. Make sure to open the correct Pangu app, because if you don’t opt out of the PP app store just before the jailbreak process, you’ll have two icons added to your Home screen.

Did your jailbreak goof up?

If you completed the jailbreak, but you saw prompts or warning messages that you wouldn’t normally expect to see following a completed jailbreak, then you might have crashing apps because the jailbreak process went completely wrong.

Sometimes when you see these error messages, Cydia and the other apps will install on your Home screen just fine, but when you try and launch them, you’ll quickly realize that the installation must have been corrupted because they won’t launch properly. Unfortunately, the only fix for this is to restore your device and try re-jailbreaking.

Are your tweaks compatible with iOS 9.3.3?

Alright, this one’s a given, but the jailbreak was just released and there was no warning ahead of time, so developers haven’t gotten to updating their tweaks for iOS 9.3.3 just yet. This means some instability is to be expected.

If you installed a jailbreak tweak that isn’t compatible with iOS 9.3.3 yet, then it could cause springboard crashes or app crashes that you otherwise wouldn’t expect. Most developers list the iOS compatibility in the Cydia description, so be sure to check it before installing tweaks, or take a peek at our iOS 9.3.3 tweak compatibility post.

Other problems?

Literally anything can go wrong when you’re hacking your iOS device to do something it wasn’t designed to do. If you’re having a problem that isn’t listed here, you can drop us a comment below and we’ll do our best to recommend suggestions, as will the rest of our knowledgeable reader base.

In many cases, you may end up having to restore your device and re-jailbreak it to fix major issues. On the other hand, some of the smaller issues may have been a minor oversight during the jailbreak process, or you may be forgetting to boot semi-untethered, whichever comes first.

How is the Pangu jailbreak for iOS 9.3.3 running for you? Share in the comments below!

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  • Gurie Khehra

    I have done my there is a problem whenever i am click to trust the app which i install…the pop up coming with that network connection required..
    I use wifi…i use 3g..i also use 4g..
    Bt its happened again and again
    In jellbreak process there was no page where they ask for Apple id..
    Cydia is installed in my iphone 6 ios 9.3.3
    Bt i am unable to trust the app..
    Plzzz solve my issue..

  • Felix Trägt Versace

    what is ‘DPKG-LOCKED’

  • Sashko Manchevski

    need help
    after jailbroke mi iphone 6plus with Pangu widow computer
    with one year certificate i was try to remove jailbreak and upgrade to
    9.3.4 but now I have problem
    can not activate my iphone he say that incorekt Apple ID, then I downgrade to 9.3.3 but problem its same
    Now my iPhone its locked and I cantdo nothing to activte him with my aplle id
    any help please

  • Kim Daniel

    I just jailbroke my iPhone 6, and I realized that I am not able to download any apps from the app store…. could someone please help me?

    • Brayden McCoy

      I have that same problem but no idea how to fix it

  • Brayden McCoy

    a day ago
    After the jailbreak my App Store won’t download anything and cydia won’t finish installing the tweaks. It just stays on a loading screen and never resprings. Please help. Has anyone else had this problem?

  • Tray

    When i try rejailbreaking i open the pp app and press the button then lock the device but it seems to restart when i do it like it crashes or something i can open the app just fine tho

  • Ali Shami

    i was using the PP jailbreak as always after a reboot, and it didn’t boot to the jailbreak, it booted to the normal version, now i don’t know if this is what had the effect but, while i was using the PP i lost internet connection. it no longer boots to the jailbroken version, after i use the PP it shows me the apple logo and i get the “boot sound” tweak, i hear the sound 3 times, assuming it tried to boot jailbreak and failed, and at the end it just boots up to the normal iphone.

  • Junkman199

    Whenever I try to open up Cydia, I get the following error message: “Could not open file /var/lib/dpkg/status – open (2: No such file or directory)”, and “The package lists or status file could not be parsed or opened”. What can be done?

  • Joost

    Help me plz after i rebooted i cant re jailbreak anymore it goes directly to boot logo

  • George Rogers

    When I launch the pangu app after a reboot, the app instantly crashes so I cant go back to a jailbreak, fix?

  • UjjZolPlaysGames

    I installed dimmer and now i cant go to my jailbroken springboard .. Helppp

    • SwimBoy 12

      You have to uninstall dimmer sorry

  • Aman Maharaj

    my browsers are not working after jailbreak plz help.i have iphone 5s 16 gb ios 9.3.3

  • Waleed Bughio

    I see this a lot. Any fix available?

    • Warren M

      Me too. Sick of it.

  • The Zlatan

    Someone wrote it may be semi tethered, but how many times do you really need to reboot your phone.
    Well how about daily since this jailbreak crashes all the time and reboots my phone. And i barely have any tweaks installed. On top of that once it reboots the pangu app is not verified anymore and you have to run cydia impactor, so pretty much fully tethered for me. Come on ios 10.

  • Will

    I am having a problem where I can not download or install anything off the Cydia app. If I click on anything to download it will not even open it to install. it just blinks and nothing. Any help or ideas would be greatly appreciated.

  • Jared Kimble

    im having an issue with trusting the app it says i need to be connected to the internet which i am???

  • ben

    i restarted my iphone 5s and pangu pp disappeard, when i try to open cydia it crashes. what do i do ?

  • PokéMerch

    I deleted Cydia, & don’t know how to get it back, because the jailbreak keeps failing.

  • Abhishek Padalkar

    I did jailbreak probably 20 days first attempt it failed to install ppjailbreak on my iphone but at second one it worked..till 3 days ago my phone was working fine with all tweaks running good but now my apps are crashing after using for sometime…facebook,whatsapp,instagram and even games…then when i respring it works fine for sometime then again this thing starts which is very annoying…please help..

  • so I accidently deleting every single tweak in cydia, including the cydia installer and substrate. and then i rebooted my device. Now when i try to rejailbreak by device, it will either say its going to respring on lock screen and then never does, or it will say jailbreak completed in the pangu app even though cydia is still not there

    • i despretely want my phone re jailbroken. it is a 6s running 9.3.3

  • trevor

    My iphone 5s flashes a blue screen and restarts while rejailbreaking… Help

  • Satinder Pal Singh


    I am using an iphone 9.3.1 and was successfully jailbroken.

    However, today I noticed that there were some microphone issues while on call only on jailbroken state and so, I deleted all of the installed tweaks on cydia. A pop-upbwarned me not to delete some essential tweaks or it wont work but as I was planing to rejailbteak I deleted the same.

    Reset my phone on factory settings backed it up using itunes and used cydia impactor to jail break the device again.

    Everything is perfect including the microphone issue and tge jailbreak is also successful. Somehow pangu is not able to install cydia again on the device.

    Could someone help please.

    Many Thanks in advance.


    When I went to delete an app called dream board it give me a error and when I restarted springboard and go to Cyrus I get error half installed app then I try to delete it and get error can’t remove file

  • FurqAn Aslam

    well i have lost my pp tools and i reboot my device how can i remove cydia and rejailbreak even my cydia is not working properly

  • Nick Boxchino

    im having an issue where it is saying that it is unable to verify the pangu app and i cant restore my phone from itunes because apple stopped signing the ipsw

  • Osama Husien

    since i jailbroken my iphone 6 ios 9.3.3 there is a problem with touch id which is the touch id lag after while , i have to respring to get it work fine but after while it lags again and doesn’t work unless i press the home button to verify my fingerprint or respring the device , i have restored my phone many times and rejailbreak again but the same issue still bothering me
    Any solution guys?

  • Harshid

    I deleted multiple tweaks at a time but after deleting them I can’t found cydia on my iPhone I tried to restart and rejailbreak my iPhone but it’s not working and I also factor restored my phone and jailbreak it again but cydia app is not there
    How to fix this?

  • Tharif Safa

    guys getting this msg plss help me

  • Jacob S Punnackudy

    My jailbreak was working fine .. Until i install a pirated tweak and now when unlock my iphone no icons are shown … just the wallpaper … I tried respringing, respringing to safe mode, rebooting but nothing works .. I have installed ‘apple file conduit 2’ .. So im getting full access in ifunbox.. Please help me fix this issue… Trying to restore from itunes gives an error message…thank you…

  • Official_ Vic

    After my jailbrrak crashing once I try to re jailbrrak using the no computer method once it starts to reboot it gives me a loading ring

  • fckNerds

    Had to reinstall jailbreak because device had to be wiped and now it will only jailbreak and NOT install Cydia…hahahaha, just my luck.

    any suggestions??

  • tonton

    Cydia disappeared from iphone 6s i rejailbrrak it still no cydia can you help please?

  • tonton

    cydia is missing i even re jailbreak my phone still nothing

  • alex

    the jailbreak was working fine, and then crashed and now i cannot re jailbreak. The pangu app installs, i lock the screen, then nothing happens. i believe it is due to my anemone tweak i have which is failing…. is there anyway of deleting these background setting without the use of ifile? or could it be something else?


  • Austin Phillips

    I am jailbroken on a iPhone 5S 9.3.3. I have installed some tweaks, nothing major. The other day my phone died and my jailbreak went away. I know it is a semi tethered, I try to open the Pangu app to “re-jailbreak” and then i lock my phone and it shows up “Memory full” and some Japanese letters and it restarts like it is jailbroken but then it shows up a blue screen then it restarts back into “normal” mode. No jailbreak.. Whats the problem?

  • tonton

    I deleted cydia by mistake i re jailbreak the phone but still no cydia any help plz

  • Alexis Blanco

    iTunes won’t recognize a jailbroken iPhone 5s with iOS 9.3.3. How can I solve this?

  • Belinda Burns

    Anyone get an answer about the disappearing cydia app yet?