iOS 9.3.2 reportedly bricking some 9.7-inch iPad Pro models with ‘Error 56’

By , May 16, 2016

ios 9.3.2

It appears that today’s iOS 9.3.2 update is causing problems for some 9.7-inch iPad Pro owners. As noted by MacRumors, a number of users have taken to Twitter and other forums to complain that the firmware bricked their tablets shortly after installing the over-the-air update.

More specifically, users are seeing an “Error 56” message, which instructs you to plug your device into iTunes. According to some of those who have received the error, however, plugging the tablet into your computer and trying to restore through iTunes doesn’t resolve the issue.

Here’s what Apple’s support document has to say about Error 56:

Check for hardware issues

If you see error 53, learn what to do. If you see one of the errors below, you might have a hardware issue:

  • 1, 3, 10, 11, 12, 13, 14, 16
  • 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 56
  • 1002, 1004, 1011, 1012, 1014, 1667 1669

Here’s what to check:

  1. Make sure that you have the latest version of iTunes.
  2. Check for issues with third-party security software.
  3. Make sure that your USB cable, computer, and network are reliable. Then try twice more to restore your iPhone, iPad, or iPod.
  4. If you still see the error message, you can check for outdated or modified software or contact Apple support.

Given that some users are reporting this bug is unfixable, and it appears to be somewhat widespread, we expect Apple to release either a new version of 9.3.2 or possibly an update under a different version number to fix the issue. Here’s hoping it comes sooner rather than later.

Have you run into this issue on your 9.7-inch iPad Pro?

Source: MacRumors

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  • Kay Dhaliwal

    “Apple releases iOS 9.3.3 beta 1 to fix bricked iPad Pro models”

    • Oscar

      They wouldn’t do a beta on something as serious as this. It’ll be 9.3.2 with a new build number. They’ve done this for 9.3 when it started messing up iPad 2s

      • Kay Dhaliwal

        9.3.3 beta 1 is actually out.
        Damn apple

  • Troy

    How can such a rich company keep making such silly mistakes this often smh

    • Charlie

      Especially now that they have the public testers too. In the past no one will get to test anything apart from the paid developers

      • Diego Milano

        True, although correction, developers don’t test, QA does.

  • Malay Mody

    FWIW my iPad Pro 9.7 survived, updated OTA

    • Melvco

      yeah we have some here at iDB that did fine.

  • Blip dude

    Update to the latest version of iOS for optimum performance, heh??

  • Sailor_V90

    Steve Jobs would never….

    • Diego Milano

      He would have probably fired some people, you can count on that.

      • Sailor_V90

        Agreed, along with some major “F” bombs and a popped artery and someone wearing a diaper, but hey, the product would be great.

  • BlackSheep_dsg

    dfu restore

  • TheShade247

    Battery life is even worst on My 6S

  • rockdude094

    I’m sure you’re just holding it wrong

  • Gary LE

    Anyones pro got replaced with a new one shrink wrapped in white box (not a brown box)?