iPhone 6 bend

Apple has officially commented on the ongoing bending iPhone 6 controversy, saying that an iPhone bending with normal use is “extremely rare.” In a quote to the Financial Times, a spokesperson for the company said that only 9 people have complained of the issue since the 6 and 6 Plus went on sale last Friday.

Here’s Apple full media statement on the matter:

Our iPhones are designed, engineered and manufactured to be both beautiful and sturdy. iPhone 6 and iPhone 6 Plus feature a precision engineered unibody enclosure constructed from machining a custom grade of 6000 series anodized aluminum, which is tempered for extra strength. They also feature stainless steel and titanium inserts to reinforce high stress locations and use the strongest glass in the smartphone industry. We chose these high-quality materials and construction very carefully for their strength and durability. We also perform rigorous tests throughout the entire development cycle including 3-point bending, pressure point cycling, sit, torsion, and user studies. iPhone 6 and iPhone 6 Plus meet or exceed all of our high quality standards to endure everyday, real life use.

With normal use a bend in iPhone is extremely rare and through our first six days of sale, a total of nine customers have contacted Apple with a bent iPhone 6 Plus. As with any Apple product, if you have questions please contact Apple.

Apple is responding to ongoing controversy over the bendability of its two new iPhones—more specifically the larger iPhone 6 Plus. It started a few days ago with a handful of complaints from 6 Plus owners, who claimed that their handsets became disfigured in their pockets during a normal day of carry and operation.

On Tuesday, the issue reached viral status (see bendgate) when popular YouTube channel Unbox Therapy posted this video of an iPhone 6 Plus being bent by the host’s hands. Some feel that the demonstration is misleading, as he applies significant force to the device, but the clip is now at 24 million views and counting.

If you feel that your new iPhone has become warped during normal usage, a report from The Next Web suggests you may be able to get it replaced. A support staffer told the site that if it passes an inspection test, an Apple Store genius can opt to swap it out. Keep in mind, though, this is not an official Apple comment.

After announcing record iPhone sales on Monday, this week has turned into a PR nightmare for Apple, who is also dealing with Wednesday’s 8.0.1 debacle. And despite its statement today, “bendgate” is far from over, as Consumer Reports has announced it’s currently performing extensive tests on the new iPhones.

[Financial Times]

  • Only 9 so far, even if thats true Im sure that number will grow.

    • toortoor

      the best way for apple to deal with such situations is to sweep it under the rug and pretend it doesn’t exist, even if the numbers do grow, you won’t hear them from apple.
      the whole purpose of releasing a statement this early with a number is to that end.
      many people haven’t yet had the chance of a longer term usage of the phone in different situations, let alone run to apple for a replacement.

      • I don’t see this as sweeping it under the rug as it will grow and spread like wildfire, They actually are replacing affected units too.

      • toortoor

        I still don’t know if it’s a real problem or not, I think neither does apple,
        but regardless of that, the reaction of apple is expected to be the same, specially at this time, damage control….
        – releasing a non-issue statement
        – most likely promoting non-issue articles in well known blogs, sites, journals (to come…)
        – probably replacing units of affected individuals before it gets wide spread
        – etc etc
        and hopefully it would work.
        if this is a real problem, it probably doesn’t effect everybody, it probably depends on the affected persons’ lifestyle,
        and if the numbers do not go up at once, they would think, maybe, just maybe, they would able to contain it. and this way try to pretend it never happened a.k.a you are holding it wrong 🙂

      • MaxCox

        “the best way for apple to deal with such situations is to sweep it under the rug and pretend it doesn’t exist”

        So what you’re saying is it’s best to just ignore this issue like it’s not a problem and that it doesn’t exist, right? Now are you saying that because you’re an Apple nut hugger? I bet if this was any other company, people would be hating on them so much for producing a product that bends so easily, but when it’s Apple it’s best to just ignore it, right? Get outta here with that stupidness.

      • I think you misinterpreted his comment…he’s describing what Apple is doing, not what they should do, and this act of them reporting early that only 9 have had the iBend feature is just their way of sweeping it under the rug and pretending like it’s a non story…

    • Micky Ganon

      So did u buy your iPhone 6 ? Or now because of the news u will stay with your older iphone?

      • I have the 6, I don’t regret it either. In fact I placed the order after I saw reports of it bending.

      • Micky Ganon

        Enjoy your new iPhone, just don’t foget not to seat on it

      • I’ve done it already and tried to bend it by hand, Its not as easy as a lot are making it seem. The internet is full of that. Its great though the only thing missing is the customization from the Jailbreak.

      • Rey

        Try to seat on your android and let me know if it survive? Because last time I saw bending a plastic phone I ended having 1/2 & 1/2 in each hand. At least iPhone or any other metal product at list get a dent but keeps work.

      • Micky Ganon

        i have iphone 5S

    • coejam

      Agree with you.
      Maybe only 9 person tried.
      I can’t take a risk to try my brand new phone yet.

    • ✯Mike✯

      it’s no differnet then the iphone 4’s antenna issue. theyll have a fix if it turns into a major issue.

    • Kurt

      Hopefully it will stay at 9.

  • Louis Yates

    9 customers in a week should be alarming as such, as many haven’t noticed the extent of their iPhones as a severe problem yet.

    • Alarming really, even if over 10 million were sold lol. I mean not that I believe it was only 9 but still out of that much sold it shouldn’t be alarming lol.

      • stulaw01

        To be fair not all 10 million were 6 Pluses either. Maybe out of 2 million 6 Plusses (they were all sold out quickly so inventory was low).

      • Anmol Malhotra

        9 in 2miilion , that makes only 0.00045% ( According to your predictions. )

      • stulaw01

        not disagreeing at all, just pointing out its not really 10 million. Still insignificant number, and as I posted on another comment I predicted exactly that Apple would swap them for free.

      • Which is still not enough to call it alarming, 9 out of 100 yes that would be alarming.

      • Louis Yates

        but they don’t know the amount of people who have gone in store and ask the apple genius’s, it may have been blown out of proportion but in the end it is a real life usage issue that could get worse for such an expensive phone

      • I already said I don’t believe it was only nine.

      • Louis Yates

        im not disagreeing, your comment didn’t appear until i uploaded mine 🙂 what would really happen to those iPhones that have bent though, would they be covered under warranty? my iPhone 6 is being shipped and worried as the problem has been brought out as very prominent

      • dana mohammed

        Bend it like beckham

  • Rami Tabaa

    Haters disappearing in 3,2,1…

    • iPodDroid

      Lol No, this isn’t enough to convince me that they acknowledge that they messed up.

    • Dan

      hahaha nice

      • Kurt

        I still see your Note 2, even if you cropped it out. lol

      • Dan

        shhhh lol

  • Anmol Malhotra

    From the yesterday article by Sebastien Sir :
    Bendgate is a non story. This is not the Apple enthusiast telling you this. It’s a 33 year old man with just a bit of good commonsense. Bendgate is a story that the media needed to counterbalance the record breaking iPhone 6 launch.

    Thats the truth about bending of iPhones. Every year media needs something for their breaking news!

    It’s clearly a hype made by other companies to stop people from buying Apple iPhone 6. I soooo much hate Samsung htc and every other companies who is mocking Apple.
    Their main objective seems to be like : If you cant beat them, mock them.
    Keep going every one! Apple will mock your face with their Quarter results. 😉

  • hkgsulphate

    most likely 90% of the cases were intentional
    #bendgate <—

    • diggitydang

      I think it was one real case, and 8 others paid by Samsung!! Hahahaha.

      • sosarozay300

        yeah there was only 1 report of it bending before it blew up and you know samsung loves to jump on every opportunity they get to bash the iphone

  • Ottawa Gamerz

    only 9 1 is to many

    • Even two is too many.. lol

    • Maxim∑

      0.000009% WAY TO MUCH!

  • leart

    Im pretty sure that i can bend any phone except for the 3310 😀

    • Louis Yates

      and that is a very fair point. nothing is made out of bullet proof glass and toughened steel like D2. things like this happen. thats why they are expensive. because they are “precious”

      • leart

        Except for nokia 3310, not sure what they were thinking when they designed that phone. Considering that is still working after 11-13 years is a masterpiece of industrial technology

    • Luke Mulholland

      Nothing will destroy that phone.

    • Anmol Malhotra

      immortalGate. 😀

      • leart

        This buddy on the left (obviously) is in service from 12 years
        Just one battery replacement

  • Franklin Richards

    Not convinced. But I’m still keeping my iPhone 6 Plus. Just got to be more careful with it that all the other ones… … By the time we hit iPhone 10 I’d be too afraid of taking it out of the box in fear of it shattering upon touching it.

  • iPodDroid

    Making excuses eh Apple? You sold 10 million iPhone, I’m pretty sure there have been more than 9 users experiencing this problem yet you won’t bother to acknowledge to that you messed up. Stubborn Company

    • n0ahcruz3

      I wonder how many are being returned, im going to return mine battery problems, wifi problems. Terrible iphone 6 experience so far for me very disappointed.

    • Hotrod

      For everyone that says that Apple made a mistake on this you are confused this is a non-issue

      • iPodDroid

        How is this a non issue? An iPhone, as a premium product, should not be able to bend as it is. Apple was responsible for testing the phone and verifying that the phone wasn’t having any problems hardware and software wise before releasing phone. Now you have people who have a crippled phone just for putting them in their pockets. I seriously don’t understand what is doing, first iOS 8.0.1now this.

      • @dongiuj

        I think he’s being sarcastic. If he isn’t then…well, he should be.

  • sivkai

    Apple is pathetic. They charge an insane markup on devices that have year old features, and now they have the nerve to say the bending iPhone is a non-issue.

    • iPodDroid

      Making excuses to justify that the bending isn’t a problem. That is low even for Apple

  • Micky Ganon

    All of that’s it’s because of the stupid 9gag

  • Micky Ganon

    Some one in Apple will have to find a new job very soon

  • InfinitePlusOne

    I was planning to reserve it tonight to buy tomorrow. Now not so sure. Should I risk it?

    • Merman123

      Buy it. It won’t bend. Be reasonable with it and use common sense. You will be fine. I own the 6+ and my girlfriend the 6. No issues.

    • Fanboy 

      If you plan on putting excessive force with your thumbs on the frame of your phone for an extended period of time, then no dont buy it. Go buy a plastic android instead.

      However, if you are like most of us who buy the phones to actually use them as phones and not make videos showing how excessive force can bend a product, then you should be fine.

      • InfinitePlusOne

        Also my hands are small anyway, I don’t sit on it, keep it front pockets. I know its way big for my hands, but I want it. It sounds comforting when people supporting instead of saying otherwise. Anyway which colour is best? I’m going for spacey grey.

      • Fanboy 

        Space gray definitely looks awesome. I love it, the black glass with a black wallpaper and the curves edges, you’ll fall in love with it

    • diggitydang

      I thought that too… I have one on order and thought about cancelling it… Then I went to Furture Shop and tried to bend theirs… Nothing… This is being blown way out of proportion. I would recommend going to a store nearby and trying for yourself. It re-instilled my confidence that it won’t bend in normal use for me, and I’m again excitedly waiting for my 6 Plus delivery. Good luck!

      • The temperature difference between your pocket (as you go on with your day) and an air conditioned sales store is more than enough to change how bend-prone thin Aluminum is…

  • ⓏⒶⓀ

    Oddly enough, being able to bend it slightly helped me out. My phone came in the mail with a deductive pixel and I just firm pressed on the phone causing a slight bend which fixed the screen!

  • diggitydang

    And how many were actually people paid by Samsung? Ok I’m sorta kidding. Sorta… I’m not saying they DID that… I’m just saying that I wouldn’t be surprised…

    • Kurt

      It’s possible!

  • diggitydang

    I was a little bit worried about this… I’m waiting on a 6 Plus, but went to Future Shop to try and bend theirs (Ha!)… Either I’m REALLY a weak, or this is being blown WAY outta proportion… I mean, it seems to have less give than my 5S, but I don’t see this “bending” in my pocket…

    • Kurt

      warm up the metal first. Why does no one realize the importance of that. haha

      • diggitydang

        Dammit. Back to Future Shop I go!! 😛

      • diggitydang

        I see someone was paying attention in grade 10 science (and I’m not talking about me!!!)… Hahahaha. How hot does it get in a pocket though (I’m asking seriously) and is body heat in a pocket enough to really change aluminum’s bending point? Hmmmmm…

        I can see a hot summer day, leaving the phone in the sun might make it get REALLY hot though… Has anyone seen that warning about the phone not turning on because it’s too hot? It basically says it has to cool first. It happened to a friend of mine.

      • Kurt

        Play Gangstar that’s one way. My iPhone gets really warm playing that game. Probably streaming 1080p vids too? My theory is, it needs to be a warm phone and needs to be in a shallow pocket. I have one pair of jeans that my Note 3 feels too big for when I sit down. My leg and hip want to bend it. Imagine if it was warm and made of aluminum. I bet if those two criteria are met the iPhone will bend. So, put a case on your phone and you should be fine. But I don’t do cases.

        I’ve only seen that warning on YouTube.

  • Blip dude

    Hmm, only 9 people?? This brings up a point. Everyone goes to blogs and attack each other back and forth about how this phone is s*** because it bends and that they shouldn’t have to worry about their phones bending because of the amount of money he or she spent. Yet, out of all the people complaining, only 9 actually took the time to call Apple. Want Apple to start taking this matter more serious??? Call them!! Don’t go to blogs and complain about it. Because out of the 10 million and counting people that now have this device, well let’s face it, those 9 people don’t mean much. I Don’t agree with that fact but sadly it’s true.

    Oh, and I’ve yet to see my phone bent on my front pocket.

  • leart

    I still can’t believe how the Nokia went down after being at the top for a very long time.

    • Yea I’m not sure either, what goes up must come down though..

  • dana mohammed

    A search in youtube will result in 19 bent iphone my eyes belive what they see this number is growing cuz those bent iphones are the same like then ten milion units shipped by apple

  • Tom

    Lets bend the iphone over

  • Chris Hedberg

    Here’s an idea, DO NOT SIT WITH YOUR PHONE IN YOUR BACK POCKET. There I solved the problem.

    • Kurt

      That was the problem with the iPhone 5/5s. For me, thats the users fault for sitting on them. But this is Apple’s fault because the iPhone 6 can be bent by sitting/squatting with the device in your front pocket.

  • arvindb02

    *Working As Intended!

  • butterfield

    A guy practically gives himself a hernia trying to bend the phone in a way normal usage would never do and suddenly the idiot internet goes crazy. It’s like when people started dropping their iPhone 4 models from 5 feet and complaining when the screen was damaged. If you are a negligent dummy, you are going to break things. If you use it the way it is intended to be used, you’ll be fine.

  • Only nine so far, don’t forget there are still phones on the way.
    I think nine is a pretty large number. But nothing is perfect.
    People are already complaining in apple forums that the phone can’t even fit in their pockets, etc. I truly blame them for not going to the store first and see for themselves.

  • Decio Arruda

    Honestly, this story has blown out of proportion. I mean, how uncomfortable do you have to get for your phone to bend in your jeans?!?

  • @dongiuj

    Just 9? Yeah, find that hard to believe. But after thinking about it “I could bend any phone” is ok to say but it depends on how easily one phone bends compared to the rest.
    I held both the 6 and the 6+ and they feel very fragile. A lot more so than the 5/5S. My iPhone 5 (had since day one so two years old) doesn’t have a single mark/scratch on it. My wife’s iPhone 4S only has a tiny scratch on it because she’s a cluts and the damage to both my cars are proof. My iPhone 4 doesn’t have a single scratch on it and my iPhone 3G only has a little damage thanks to an idiot knocking it out of my hand.
    I’m careful with everything I buy. I never put my phone in my back pocket. Never sit down with my phone in my pocket. Put a film on the screen from day one. I always buy a silicon case as I think they are the kindest to the phone. I always PLACE my phone on a surface instead of throwing down/dropping it down, not even from a few millimetres above the surface.
    But getting back to this, I believe apple is lying. Only 9? Come on, if you believe that, you’ll believe anything and more the fool you for doing so. If it does become any more of an issue I think apple will have a fix for it as in offering a replacement (as stated above but not official yet) or offering a nasty looking hard case for free like they did with the antenna problem.

  • Lordrootman

    I already know it. Those 9 phones were owned by Samsung’s employees! Trying to find a flaw in the best selling iPhone and the best reviewed phone but

  • CASEACE79

    Listen it’s too early in the game to tell if its a widespread issue or not. When mass producing any product there will be defects. And Apple as a company has a really good track record of keeping those numbers very low. The old adage of “only time will tell” certainly applies here. If it is a huge problem I have faith that Apple will rectify the situation. Calling for a recall at this juncture would be jumping the gun. In a week or so I doubt we’ll hear much of this anymore.

  • Ted Forbes

    I haven’t seen inside the phone, the bent phones are all bending in the same place. It seems the problem might be a simple fix. Engineers might be able strengthen the chassis in that spot with some sort of added reenforcement.