I just read an interesting story by Mona over at Pixel Bits explaining how she was disappointed with a couple iPhone apps she had purchased and how she got a refund for these apps, simply by asking Apple.
Here are the steps to request an iPhone app refund:
- Launch iTunes
- Go to Purchase History
- Report a problem
- Fill out the form with a legitimate reason for your refund request
Apple resolved my issues with a quick turn around time, hassle free, and was really really nice about it, too. And I am not going to lie, it shocked the crap out of me! …It may have helped I was clear and concise: “Beejive is not working out for me because x and x. Therefore, I would like x.” Manners and politeness can be advantageous, too. 🙂
I had no clue that you could request a refund for an iPhone application, but apparently, Apple gives customers 90 days to claim a refund for any purchase they made in iTunes or in the App Store.