During its press conference Monday morning, Samsung shared the findings of Note 7 investigations conducted by itself and three independent industry firms. In the aftermath of Note 7 fires, Samsung’s won’t be unveiling its next-generation iPhone rival at the Mobile World Congress in February as previously thought, Samsung told Reuters.
Samsung on Monday held a press conference to share results of its investigation into Note 7 fires that forced the South Korean firm to temporarily recall and eventually permanently discontinue its supposed iPhone killer.
For starters, the original battery made by Samsung SDI was irregularly sized and had a flaw in the upper right corner that could cause a short circuit.
A third-party battery made by Amperex Technology was used in replacement Note 7 units, but it suffered from a manufacturing issue that could cause the battery to catch fire because of a welding defect. The company announced new and enhanced quality assurance measures to improve product safety.
Samsung took a full-page ad in three major U.S. newspapers to apologize to its customers for the Note 7 recall. The Korean Herald newspaper is reporting that the company’s letter to customers was signed by Gregory Lee, who is president and CEO of Samsung Electronics North America.
The ad appeared in Monday editions of The Wall Street Journal, The New York Times and The Washington Post.
“An important tenet of our mission is to offer best-in-class safety and quality. Recently, we fell short on this promise. For this we are truly sorry,” reads the ad.
Samsung on Friday announced that it is recalling 2.8 million top-loading washing machines, reports The Wall Street Journal. The move affects 34 top-loading models sold at various stores dating all the way back to 2011.
The company has received more than 700 reports of incidents and 9 reports of injuries, including a broken jaw. Apparently unbalanced drums can cause parts of the washer to detach and, in some cases, launch out of the machine.
Global Note 7 recall and discontinuation could prove to be a blessing to Apple, helping the Cupertino firm boost iPhone sales by five to seven million units, according to KGI Securities analyst Ming-Chi Kuo.
In a note to clients this morning, a copy of which was obtained by MacRumors, the analyst speculates that Apple and Chinese Android manufacturer Huawei could be the primary beneficiaries of the Note 7 discontinuation, with Apple potentially seeing an influx of orders for the iPhone 7 Plus due to its dual-camera system.
The Federal Aviation Administration (FAA) and The Department of Transportation (DoT) have banned Samsung’s recalled Note 7 smartphones from all domestic airline flights in the United States beginning Saturday, officials announced in an emergency order.
A few days ago, Samsung permanently stopped production of the troubled smartphone following incidents in which replacement devices it deemed safe exhibited the same fire-prone defect, even when powered down.
After temporarily halting production of its troubled Galaxy Note 7 smartphone earlier this week, Samsung confirmed in today’s statement to TechCrunch that it’s permanently discontinued the production of its flagship Galaxy smartphone over multiple incidents of exploding batteries.
This past weekend, major U.S. carriers AT&T, T-Mobile, Verizon and Sprint stopped offering new units as replacements for those affected by Samsung’s global recall. U.S. carriers are now offering Note 7 customers replacement devices from other brands, including Apple’s latest iPhone.