Apple once more tops PC customer satisfaction. The Mac and iPad creator practically owns the top spot, ranking No. 1 in the American Customer Satisfaction for nearly a decade. Since 2004, Apple has scored highest in pre-sale expectations, perceived quality and value, number of complaints and customer loyalty.
The firm scored 87, 1.2 percent higher than 2012 and topping the 79 rating for average PC customer satisfaction. Where were the competitors? In the basement, or lower...