Apple could stop offering customer support via social media sites such as Twitter, YouTube and even its own Support Community online forums.
The official Apple Support app has been updated with the ability to get price estimates for common repairs such as fixing cracked iPhone screens or replacing batteries.
Apple offers a support site to help answer your questions. Whether it's for a problem with your device, subscription, or service plan, most times, you can find answers without the need for a real person. But if your question cannot be answered or falls outside of those you see on the support site, it might be time for a chat.
You can chat live with Apple Support by navigating to a particular spot on the website or using the Apple Support app. Here's how.
Learn how to check the status of the various Apple services to confirm whether there are any downtime, or to make sure all services are operating normally.
Since the new hardware was released last month, some 2018 MacBook Pro owners are complaining about intermittent crackling sounds from the built-in speakers. The complaints are being discussed at various places online including the Apple Support Communities, Reddit, YouTube, and the MacRumors Forums.
Recovering data from a damaged 2018 MacBook Pro with Touch Bar could prove much more difficult than with past models. At issue is the apparent removal of a port on the logic board of this year’s 13-inch and 15-inch models, according to MacRumors.
Apple Support's official YouTube channel just published two new mini-tutorial videos.
Did you know that you can easily make your photos pop just by spending some time experimenting with the various color sliders in the stock Photos app on your iPhone or iPad?
Apple on Monday shared a trio of new videos through its official YouTube channel, titled ”Safe”, “Ease” and “Apple Support,” inviting Android people to switch to an iPhone.
Apple on Wednesday released an updated version of its dedicated Support app for iPhone and iPad, which launched last December, implementing a redesigned appearance and a few new features like a brand new Discover section and topic search.
After launching a support account on Twitter in March of this year, which was a great move, the Apple Support team has now created a YouTube channel dedicated to iOS tips and tricks, how-tos and other highly polished video tutorials.