Verizon rep just reminded me why I’ll never use Verizon

A couple of years ago, my wife fiancée Tina had a terrible experience dealing with a Verizon rep over the phone. The whole conversation happened on speakerphone and I could hear every part of it. I specifically remember the rep insinuating Tina was a liar and that she didn't know what she was talking about. That was the end of her with Verizon. We canceled her plan that day and got her on AT&T.

Today, I went with Penny, my mother in law, to Verizon so she can upgrade her 2 year old dumbphone for a brand new and shiny iPhone 4S. I didn't even try to talk Penny out of using Verizon because her whole family has been using them forever, she's got a family plan covering 5 phones/users. Although I didn't bother talking to her about considering switching to AT&T, I couldn't help telling her that I think Verizon sucks. Big time...

Purported iPad mini cases surface ahead of expected launch

Now that it's been all but confirmed that Apple will be hosting a media event in September, the spotlight turns to the focus of the meeting. Obviously, a new iPhone is a given. But what else will Apple be unveiling that day?

One report suggests that we could see the rumored iPad mini at the event, although there is still no actual evidence that such a product exists. But that's not stopping case-makers from ramping up production...

Apple’s AuthenTec purchase indicates an e-wallet fingerprint service

Apple's $356 million acquisition of mobile security firm AuthenTec (already under investigation, by the way) has been already deemed by one analyst as a move meant to bolster security of iOS devices in enterprise. Now another analysts chimes in with speculation that the transaction, still pending approval, will probably help Apple create a mobile payment system around future iOS devices built around an e-wallet fingerprint service...

AllThingsD reaffirms September iPhone launch [updated]

Last night, iMore published a report claiming that Apple was going to unveil its new iPhone, and other products, at a media event on September 12th. The note also said that the handset would be released the following week.

While a September launch seems a bit early, considering last year's timeframe, evidence is really piling up in its favor. In fact, a new report is out this afternoon reaffirming the date...

We really like Microsoft’s new mice and keyboards for tablets

There's no denying that Microsoft's Hardware division makes some compelling and nice-looking peripherals which sport high build quality (usually something you don't associate with Microsoft) and just work, well, as advertised. Too bad Microsoft's latest lineup of mice and keyboards focuses on Windows tablets as these new peripherals look really, really solid, almost too good to be true.

Take, for example, the Wedge Touch Mouse, a futuristic-looking pointing device that responds to touch and features four-way navigation. As you could imagine it's optimized for tablets, of course specifically to slates running Windows 8, such as Microsoft's own Surface tablet due to land on October 26.

Or how about the Wedge Mobile Keyboard, a really sleek and pro-looking Bluetooth keyboard which also quickly converts into a tablet stand and lets you just snap the cover back on the keyboard to quickly power it down.

Can we have these for our iPads, please?

Apple ups spending on components by $1.15 billion ahead of multiple product launches

According to Apple's most recent 10-K filing with the U.S. Securities and Exchange Commission, the company has increased its spending on components in the June quarter by as much as $1.15 billion versus the quarter-ago period, a tell tale indication of upcoming product launches.

Apple's prepayment for components is now 12.6 percent of its total third-quarter sales, the highest level one analyst has seen in the last four years. And if the swirling rumors are anything to go by, this year will mark one of the busiest holiday shopping seasons for Apple as the company readies the next iPhone, possibly a rumored mini iPad, the all-new iPod nano with network iTunes connection, to name a few...

Android peaking in US as iOS gains ground

Strategy Analytics is out with a new survey this morning suggesting that device unit sales and market share for Google's Android platform in the United States has declined during the second quarter of this year as devices powered by Apple's iOS software continue to gain ground...

We’re giving away two Cellhelmet cases for iPhone

Last week we covered the Cellhelmet by CellPig in a featured review. This is one of the few cases we have found that comes with a one-year iPhone repair and replacement plan for free when you purchase the case.

If you didn't rush off to buy one, here is your chance to score one for yourself. Thanks to CellPig, we are happy to offer our engaged readers a chance to take home a Cellhelmet of their own in the color of their choosing...

Judge to Samsung: Photos of Steve Jobs are relevant to this litigation

Samsung made an effort to bar the jury from seeing some of Apple's opening slides ahead of the big lawsuit that kicked off earlier today in San Jose, northern California. Samsung filed as much as fourteen objections to the use of images of Steve Jobs in the opening presentation over fear they might affect the jurors emotionally and consequentially skew their judgment.

One of Apple's slides is a screenshot from the announcement of the iPad in July 2010 and the other depicts the highly publicized January 2007 iPhone introduction which Apple argues "launched the fame that the iPhone trade dress has acquired"

However, late Sunday the court overruled all of the South Korean conglomerate's objections, ruling that each of the images of Steve Jobs "is relevant to Apple’s iPhone design patent and trade dress claims and is not unduly prejudicial"...

‘Handwriting recognition’ is a good idea, but poorly executed

Handwriting recognition is a new $0.99 jailbreak tweak that recognizes hand written text, and converts that text into typed characters.

The cool thing about this tweak is that it uses Action Menu to activate itself, meaning it can be used freely in any app.

It's an excellent idea, but it's not without some major issues holding it back from its potential...

Jony Ive on Apple’s design and business principles

"Apple's goal is not to make money, but to make good products", is the key quote from Wired's exclusive one-on-one with Jonathan Ive, Apple's senior vice president of industrial design. The article touches upon several interesting topics dealing with Apple's design acumen, its business philosophy and some of the inner processes that guide decision-making at the world's most-valued public corporation.

It's timely, too. Today, Apple and Samsung have started duking it out in a mega-trial in the U.S. over who copied whom. A bunch of pre-trial briefs have already offered a unique glimpse into Apple's jealously guarded design process by revealing numerous device prototypes, from the octagonal iPhone to the Sony-inspired design to the 'Purple' 2005 thing.

Interestingly, the company's vice presidents Scott Forstall (iOS chief) and Phil Schiller (marketing boss) will both testify in the U.S. trial, but not Ive...

Microsoft’s Surface tablet arriving on Friday, October 26

Microsoft revealed in its filing with the Security and Exchange Commission that come October 26 it will launch both Windows 8 operating system for consumers and the Surface tablet which was announced a month and half ago. Apple, of course, is expected to unveil a rumored cheaper, smaller iPad at a media event this fall (iLounge says in November) and launch a fourth-generation iPad some time during the first quarter of next year...