Apple may owe you money if AppleCare issued you refurbished replacement devices instead of new ones

As part of the $95 million settlement in the longstanding AppleCare refurbished device class action lawsuit, payments will soon start going out to eligible customers.

AppleCare marketing image showcasing some of the eligible devices like iPhone, iPad, MacBook and HomePod
Apple will soon begin sending out payments | Image: Apple
  • What’s happening? Apple admitted it provided customers with refurbished replacement devices instead of brand-new hardware, violating the AppleCare terms. In 2021, the company agreed to a $95 settlement in this case. Eligible customers are now being informed of upcoming payments.
  • Why care? Apple may owe you money if you purchased AppleCare or AppleCare+ insurance for your iPhone or iPad after July 20, 2012, and received a refurbished device as a replacement instead of a new one.
  • What to do? Watch your inbox! If you’re eligible to receive a payment, you’ll receive an email message by August 30,2022, with a link to claim your payment electronically. The deadline for claiming payments is November 28, 2022.

Payments going out in the AppleCare refurbished lawsuit

If you’re eligible, there’s no need to fill out any claim forms.

You should have received an email message from a settlement administrator informing you how you’ll be compensated in case you were issued a replacement device under AppleCare or AppleCare+ that was refurbished rather than brand new.

Those eligible for payments shall receive a payment notification email with a link to claim their payment electronically. The email should hit your inbox by August 30, 2022, so be sure to monitor your spam folders in the next couple of days.

“Once you receive that email, you will have until November 28, 2022, to claim your payment,” it reads. For further details, visit

What are refurbished Apple devices?

Refurbished Apple devices are little-used products, including those that customers had returned and demo devices that you see in the company’s retail stores.

Apple sells refurbished devices with special savings of up to fifteen percent on its refurbished online store at

Apple says each refurbished device is covered by the company’s standard one-year warranty and comes with a brand-new battery. Refurbished iOS devices also come with a new outer shell so they don’t show any signs of cosmetic damage. Read: How to enable the Save As option in file dialogs on your Mac