If you purchased your 13-inch MacBook Pro without Touch Bar between June 2017 and June 2018 and it exhibits SSD issues, including data loss and drive failure, you’re not alone.
According to a new Apple support document issued yesterday, a limited number of 128GB and 256GB solid-state drives (SSD) used in the aforementioned machines suffer from this problem. Thankfully, the company is doing the right thing—it or one of its authorized resellers will now service these faulty drives free of charge.
Already serviced your computer over this issue? Contact Apple about a refund.
They recommend having the drive serviced as soon as possible to avoid potential loss of important data. Apple will email everyone affected with information about this new program, which covers affected MacBook Pro models for 3 years after the first retail sale of the unit.
You can enter your MacBook Pro’s serial number in the linked support document to verify whether your computer is eligible for this program. Be sure to check out Apple’s support document for detailed information on service process and any additional terms.
Apple also issued a display replacement program for iPhone X units exhibiting touch issues.