How to keep your free OneDrive space before Microsoft’s storage reductions take place

By , Dec 14, 2015

OneDrive Apple

Has Microsoft’s unilateral decision to reduce free OneDrive accounts from fifteen to just five gigabytes of cloud storage left you totally flabbergasted? If so, you’re not alone. An online petition at the OneDrive feedback website has received more than 70,000 votes already. Feeling the heat, the Windows maker today announced an opt-in offer that will permit all affected OneDrive customers to keep their fifteen gigabytes of free storage space, as well as their fifteen-gigabyte camera roll bonus.

What’s going on here?

“I have been a long-time OneDrive fan, but after this upgrade I can no longer recommend it as my promised storage has been taken away,” reads the petition at Microsoft’s website. “Some of us actually store a normal amount of stuff in OneDrive. Why makes us pay for those who went over the top?”

The firm’s had change of heart and will now allow Office 365 Home, Personal and University subscribers to keep their unlimited storage.

As an olive branch to OneDrive customers who are using more than 5GB of space, Microsoft will treat them to one full year of Office 365 Personal subscription, which includes 1TB of cloud storage. Office 365 subscribers who are unhappy with the unlimited storage removal can request a refund.

How to keep your free OneDrive space

Step 1: Visit preview.onedrive.com/bonus/ in a web browser.

Step 2: Click the Keep your free storage button. “Click below and your account will not be affected when the amount of free storage changes from 15 GB to 5 GB and the +15 GB camera roll bonus is discontinued,” reads the description.

Microsoft how to keep free OneDrive storage web screenshot 001

Step 3: Log in with your Microsoft account when asked.

If all went well, a confirmation message should pop up saying that your OneDrive won’t be affected by the upcoming storage changes. That’s it, you can now keep both your 15GB of free storage and 15GB camera roll bonus.

Microsoft how to keep free OneDrive storage web screenshot 002

Keep in mind that this offer must be redeemed by January 31, 2016 and is limited to one redemption per person or account.

One poorly communicated offer

Douglas Pearce, Microsoft Group Program Manager, has apologized to users:

In November we made a business decision to reduce storage limits for OneDrive. Since then, we’ve heard clearly from our Windows and OneDrive fans about the frustration and disappointment we have caused.

We realize the announcement came across as blaming customers for using our product. For this, we are truly sorry and would like to apologize to the community.

Microsoft isn’t changing its plans to remove unlimited storage: the free 15GB tier will get reduced to 5GB and customers will no longer have the option to opt-in to keep their 15GB of free space after January 31, 2016.

In addition, they will proceed with plans to bring unlimited storage for Office 365 Home, Personal and University subscribers to one terabyte early next year.

The company argues that it has to kill unlimited storage plans because a small potion of customers were using 14,000 times the average storage, or 75 terabytes, by backing up multiple PCs and storing entire movie collections and DVR recordings.

It’s an incredibly poorly communicated offer because those who aren’t aware of it will be affected by the storage decrease, but things are as they are.

“We are all genuinely sorry for the frustration this decision has caused and for the way it was communicated,” said a Microsoft spokesperson.

The OneDrive iOS app is available for free in the App Store.

Source: Microsoft via The Verge

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  • another sad case of punishing the many for the acts of the few.

  • DOOManiac

    Thanks for the reminder and the easy to follow guide. I saw this on another site a few days ago but it slipped my mind!

  • Guy

    This is a case of less is not more.

  • BenjamimDaniel

    Okay,
    so, I’ve claimed the 15gb storage… but I didn’t had the 15 bonus for
    camera roll… is it possible to get this extra 15gb at the moment? If
    yes, how?

    Thanks in advance!

  • Innes

    Ive not heard anything about this as a one drive customer. So what would happen to the contents of by 30gb? They’d just delete 25gb of it? Surely they just need to not offer unlimited space?

    • vbtwo31984

      I think they’ll let you download it but you won’t be able to add anything else until you reduce the amount of data stored in there.

  • Rakshit Pithadia

    Thanks for the tip!

  • KazuakiShimazaki

    This is confusing.
    1) “The firm’s had change of heart and will now allow Office 365 Home, Personal and University subscribers to keep their unlimited storage.”

    2) “In addition, they will proceed with plans to bring unlimited storage for Office 365 Home, Personal and University subscribers to one terabyte early next year.”

    So, do I get to keep my 10TB or even unlimited capacity? I’m ready, but this does need to be clarified.

  • Ben

    The hell?? Just been caught off guard by this now. Had an email saying my limits going to be dropped to 5. Talk about a stab in the back I’d just started moving back onto Microsoft products.

    • JR

      Me too! Stinks.

    • toboev

      Me too. Long term customer, use it for storing and sharing photos, don’t abuse it with multiple accounts etc. Now I’m over a barrel.

  • toboev

    Poorly communicated offer, wow. I read tech blogs every day, at the first I heard of MS’s plan to cut my storage was an email from them a day ago, well after the cut off date for this offer. What an absolutely terrible way to treat long term loyal customers. Why would they not have emailed me about this offer in good time?