Apple Music ad The Weeknd image 001

Even though Apple Music Connect “is growing big-time,” there’s still “a lot of work going into making” Apple Music better and “a bit of homework to be done” when it comes to improving Apple Music Connect, said an Apple executive in an interview with The Guardian newspaper this morning.

“There’s a lot of work going into making the product better,” said Oliver Shusser, Apple’s Vice President of iTunes International.

He said the team is fixing both bugs and inconsistencies that have been plaguing many early adopters of Apple Music. “Remember, this was a very big launch in 110 markets instantly, so we get a ton of feedback,” he continued.

“We’re obviously trying to make it better every day.”

In addition to usability improvements and bug fixes, software teams at Apple are even more hard at work on improving human curation, a key aspect of Apple Music.

“Our focus is on editorial and playlists, and obviously we have teams all around the world working on that, but we’re also adding features and cleaning up certain things,” he said.

As for Connect, an Apple Music feature where artists can share additional content and interact with their fans, it’s “growing big-time” with more and more artists connecting to their fans, but “we still have a bit of homework to be done for the rest of the year.”

Lastly, the promised integration between Apple Music and Sonos Hi-Fi equipment, as well as an Apple Music Android app, are both coming along nicely although “we still have some work to do there.”

These comments represent the most direct admission yet from Apple of its awareness that Apple Music is a bit rough around the edges and I’m glad they’re working around the clock to fix the nagging issues and make the experience more enjoyable for everyone.

The iPhone maker has lost an important executive as Apple Music senior director and Beats 1 lead Ian Rogers resigned from Apple last month to join the French luxury powerhouse LVMH.

Source: The Guardian

  • pauleebe

    I think it’s a solid effort given a new foray into this segment. It’s looking like iOS 9 is going to fix a lot of these issues.

    • iPhoneWINS


    • Micrones

      That we shall see….
      Personally, this will be a failed product when compared with other product launches, just like the watch.
      Sure, Apple will make money but not as expected.
      The app should have been released as a stand alone app

      • Shadowelite123

        How did the Apple watch fail?Apple isn’t even declining. Profit rises every year and units of iPhone sales increases every year. I’m not seeing a decline at all here. Can you provide your proof behind your claim of a decline?

  • Connecting Mac User 

    The constant crashing of music app whenever am using apple music is quite disturbing. Maybe this is just me only. I recently signup for apple music. I used it on an iPad Air 2 and this thing called apple music always crash. Not sure if this is something related to jailbreak or by default apples fault (bugs here & here) Anyone?

    • Anonymous

      I have the opposite problem my music app open up unexpectedly. I to am not sure if its on apples endor something to do with my jailbreak. With that sound everything can be improved but i think apple music is sold.

    • Shadowelite123

      I get crashes where Apple Music pauses but other than that nothing. It’s a jailbreak related issue because before I jail broke, I didn’t have a problem

  • Techsticles

    With Apple Music it’s like a game every time you start it or want to find a song.

    I especially like it when it crashes and you lose everything that was in Up Next.

    • Andrew

      Hate that so much. Or when suddenly the music stops, and when you open the app, it just says “Cannot complete action.” and your currently playing and Up Next songs are all gone…

  • Ryan

    haha you cant hide cloud purchases anymore. I am loving my new Oneplus One

  • Ds

    Now if they would only admit there is still a problem with 3rd party keyboards…

    • Tony Trenkle Jr.

      Yesss. I have Nintype and it rarely shows up in the spotlight search the first time I envoke it.

      • Ds

        same here! I’ve even boosted the keyboard memory with iFile and it has improved somewhat with showing up the first time but not by much.

      • How do you do that my friend?

      • Ds

        well seeing how my other 2 post about how to do that apparently aren’t ok cause I’m posting direct links?.. you can go to reddit and go to /r/nintype and do a search for “allocate more memory to Nintype.” You DO have to have your iDevice jailbroken and have iFile on it.

    • Anonymous

      I wish they would give diction access to third party. Thats my beef with thrid party keyboards. They cant access the API and so i find my self on the stock keyboard with a few teawks 😉

  • iPhoneWINS

    apple music is totally unnecessary ….

    • Shadowelite123

      That’s you but for others it’s much more useful than you think.

  • iPhoneWINS

    time for apple to admit a lot more things…. instead of building that game circle building they should be making more advanced iPhones and iPads

  • Greg Warren

    Apple Music absolutely destroyed my music library! Over 500 of my songs (3000+ song library) became mislabeled entirely. Over the weekend I was trying to listen to my workout playlist. Try deadlifting heavy when Metallica becomes Garth Brooks or Beethoven! Thankfully, I was able to find an old copy of the library file from a few months ago, delete the current ones and replace the new ones, but I’ve still lost around 250 songs completely. They show up in my playlist, but have the exclamation mark as if they don’t exist. Once I locate the folder in Finder, all of the artwork files are there, but the songs themselves are gone, and will have to be re-ripped from my discs (much harder now that my new MacBook has no CD/DVD drive). I had similar problems when iTunes Match was first released, and should have known better than to trust my iTunes library to Apple (especially without backing it up first). I will NEVER let Apple touch my music library again!

    • Shadowelite123

      I’ve never had that problem

  • Gabriel Anaya

    Android app needs to get here soon. My mom can finally use  music and stop making me download music for her

    • Jason Baroni

      This is sad

      • Gabriel Anaya

        Maybe so, but she is lazy ¯_(ツ)_/¯
        At least now she’ll technically be supporting artists music.

      • Jason Baroni

        And you, buddy

      • Gabriel Anaya

        Well I’m just a teen still living at home with parents. I work and pay for my things, like the  music subscription. So no need to be rude to people you don’t know in a comment section :p

      • Jason Baroni

        I wasn’t rude, boy. I am just like you, and here in comments I just kept on going the funny part of what you told us. I just kept it. Sorry if I seemed rude, it was not the intention at all

  • Jason Baroni

    I am proud to see Apple speaking of the progress backstage. Though I am not having many troubles as people are going crazy about, there are much to improve, not only around bugs but also about features.

    Apple Music could receive updates as a regular app instead of waiting to be released alongside iOS updates. It wouldn’t take that long to gather more people waiting for a better polished product.

  • 9to5Slavery

    Anybody having their music skipping and then crashes?

    • Alex Alf

      same here

    • Shadowelite123

      No. The most I get is music stopping on its own. I’m jailbroken so that’s probably why I had those problems because when I restored, I haven’t had those problems at all.

      • 9to5Slavery

        I did the tweak restore thing and t still happened..

  • Micrones

    Apple should have released the Apple Music as a standalone app, thus making updating and fixing bugs quite easy instead of waiting for a new OS release
    Frankly a high percentage of users are complaining, which will seriously affect the adoption on the end of the 3 months trial. Only Apple Zealots will still keep on stating that Apple Music works well
    At this rate, i do not see how Apple music will ever dominate the market,no matter how hard they try. this is looking like another failed product/roll out, just in the same group as Apple watch, IMO!

    • Greg Warren

      Exactly what they need to do with the majority of their stock apps! They could even make them installed with the OS by default, and when you do an update to newer iOS, only install the ones that the user still has installed. Or if they still insist on keeping them non-removable, they could still be done through the App Store so updates could come more frequently.

    • Shadowelite123

      Again, how did the Apple watch fail?

  • I don’t think I have used the app once to listen to any songs while I have had the free trial.
    That partially could be because the app won’t open on Springboard and I hate to run apps in Safe Mode. Man would I love if someone could help me fix that. I deleted ever tweak pertaining to the Music app but still no luck. It runs on my old 4S but swapping out SIM cards is just a pain on the go.

    • Niclas

      Have you modified any system files?
      Have you renamed anything to block iAds?

  • Simon Erik

    Move use att–iphoneunlocking if you wish to factory unlock AT7t locked devices, we could unlock all model and firmware up to date, even the newest 6 and 6PLUS.

  • Gregory D Foster

    I can’t be the only one experiencing the insanely annoying bug that soft mutes music on the Apple Music app. I’ve found that if a notification comes through, it fixes itself or I can send myself a text message and it fixes itself OR I restart the song and it fixes itself. It really is driving me kinda crazy.