Twitter rolling out new option to receive direct messages from any follower

By , Oct 15, 2013

2012 Twitter logo

Twitter is rolling out a new option to ease the use of direct messages. Traditionally, the social network has only allowed users who follow each other to send direct messages back and forth to one another.

But with this new setting, which apparently began rolling out last week, Twitter users can elect to receive direct messages from any follower, regardless of whether or not they’re following the person back…

The new option was first spotted by marketing guru Jim Connolly (via Pocket-Lint):

After checking my account, I can confirm that I now have this option. But I’m still not sure whether or not to check the box. It seems like DMs are better suited for personal use, and @ replies for everything else.

That being said, I can see how this could benefit brands and companies who want to contact customers regarding contests, or customer service issues. It would allow them to communicate privately with users.

twitter dm option

If you’re not sure whether you’ve received the feature or not, simply visit Twitter.com, login and visit the ‘Account’ tab (located in Settings panel). You should see it a little more than halfway down the menu.

For those that don’t see it yet, be patient, it sounds like Twitter is rolling out the option in phases. And there’s no word yet on when it will make its way into the official mobile application or 3rd-party apps.

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  • http://www.twitter.com/Namra297 Namra

    I wish Selena Gomez checks this box :)

    • John

      Why?

  • John

    I would rather something useful like “Don’t include hashtags and usernames in character count”

  • Tony Trenkle Jr.

    I think some people already had this. I tweeted to Keith Law(an ESPN worker) last year about his hate for the orioles. He then DMed me a response, but I couldn’t DM him back. This happened on 2 other occasions too, which I always thought was odd.

    • GuyBey0ndC00L

      He most likely quickly followed you, DM you than unfollowed. Had it done to me.

      • Tony Trenkle Jr.

        Well then I’m surprised I didn’t get an email about it. But maybe it was so quick it didn’t process

      • GuyBey0ndC00L

        Most likely

  • Hermès Vainstar Chu

    i dont have this…