Following mixup, Apple offers refunds to ‘Breaking Bad’ Season Pass buyers

By , Sep 24, 2013

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Apple began sending out emails yesterday to folks who purchased the final season of “Breaking Bad” on iTunes, informing them that they’d be receiving a credit for the series’ final eight episodes due to all of the confusion.

In August, fans of AMC’s hit drama were outraged when they discovered that the ‘Season Pass’ they purchased for the show’s final season was only good for the first eight episodes, and they’d have to pay again for the final 8…

Here’s the email:

Dear Customer

We apologize for any confusion the naming of “Season 5″ and “The Final Season” of Breaking Bad might have caused you. While the names of the seasons and episodes associated with them were not chosen by iTunes, we’d like to offer you “The Final Season” on us by providing you with the iTunes code below in the amount of $22.99. This credit can also be used for any other content on the iTunes Store. Thank you for your purchase.

I have to admit, that’s fairly generous of Apple considering the circumstances. Even if Breaking Bad’s Season 5 was split up into two parts, at $22.99 a piece, the total is still what you’d expect to pay for a popular TV show in HD.

Of course, it probably has something to do with the lawsuit that was filed against Apple earlier this month. An iTunes user in Ohio lodged the class-action action complaint, citing false advertising and unfair business practices.

Thanks Chris!

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  • https://twitter.com/MrElectrifyer MrElectrifyer

    “I have to admit, that’s fairly generous of Apple considering the circumstances.”

    Lol, I doubt they did it out of good will as you’re making it sound; if Breaking Bad fans had not filed a lawsuit, Apple would probably just be sitting on the pile of cash…

    • ✪ aidan harris ✪

      It’s that pile of cash that would have protected them in court and allowed them to win the case so I doubt this is because of any lawsuit and that Apple is doing this as a good gesture. There’s no way to prove or disprove this comment but those are just my thoughts

    • mb916

      It is generous of them, as it is not their fault that the final season was split into 2 parts, one being named season 5 and the other being named the final season. It is pretty greedy of the studio who distributes it actually.

      • ✪ aidan harris ✪

        If it’s the studios fault then all of the lawsuits that people have been filling should be directed towards them as opposed to people targeting Apple for being a big technology company that’s synonymous for having a large pile of cash…

  • Yujin

    Some times refunds at way good way to show customers that you care. But the thing is the “split” is by AMC not apple. So apple as a reseller is just selling it like the content owner wants it.