Tim Cook, Apple’s new CEO, has been the center of attention recently. Tim has reportedly began replying to user emails. I emailed Tim myself, and I got a response within three days.

Steve Jobs is known for occasionally responding to emails, and Tim has started doing the same. I emailed Tim congratulating him on his recent position of CEO at Apple…

I wasn’t expecting a reply from Tim, especially because it was a short email.

This is what I said to Tim when I congratulated him:

Congrats on being the new CEO of Apple


Lo and behold, he responds a couple of days later. I got a short and simple response, much like how Steve Jobs was known to reply.

This is Tim’s response sent at 5:42 AM:

Thanks Zech.


Sent from my iPad

It seems that Tim Cook has been sending emails to several other people, and the text of the email appears to be the same: Thanks [INSERT NAME].

If you’re interested in emailing Tim, you can email him at tcook@apple.com.

What do you think? Did you get a response from Tim? Leave it in the comments below.

  • lol, there is nothing much more he could say in reply to that email, could he. Why not asked him , when is the iPhone 5 coming out?

  • Mike

    I’m glad I didn’t miss out on that enthralling convo !!

  • @Max_Kas

    It’s good to see that things are drastically changing with Mr. Jobs stepping down. Hopefully Mr. Cook will be just as friendly.

  • Kamal

    Somebody Help me Please. I m struggling a Lot in my Life !! 🙁

    • Jules

      hey kamal, therapy will help you. i’ve gone through it myself. look for free therapy in your area. sometimes the government offers it. or your school. or your workplace 🙂

  • MALdito

    This is what passes for news?! Ah man, this is why I hate boring sundays. I think I’ll go back out into Hurricane Irene until things pick up here…

  • Meh

    …Tim has reportedly began replying…

    …Tim has reportedly **begun** replying…

    • Mike

      I was wondering how long it would take before somebody started correcting any gramatical errors, pathetic or what.

  • Wonder if he woulda responded if he knew Zech’s iPad was jailbroken..

  • Jbravo

    No big deal, its only auto answer, like they made autocorrect on text, sms etc

  • Patrick

    He answered to mine in about two hours just now.

  • rick maahea

    yeah he responded to me in like 5 minutes. still it’s pretty cool to know he cared enough to auto answer back at least.

  • Ernesto

    Yup, He is, in fact, answering e-mails!!

  • rick maahea

    I can confirm it is not an auto answer now. he is actually responding in person:)

  • Davw

    I e-mailed Tim and got the following reply. Def an automated reply.



  • rick maahea

    he responded to my first one within 5 minutes time, my second one, which was of a much more professional nature, has not had a reply in 3 hours now.

    • Davw

      I replied to his e-mail in response to my e-mail and….. Nothing. It’s an automated reply system they have set up. dnt sweat it guys and gals…. Like he was really going to reply to us all individually? Yeah right

  • The emails are definitely not automated. The header of the email says it was sent from an iPad.

  • Chulo357

    It’s definitely not automated. I used my experience with communicating from Iraq to my family in addition to his congrats and has thanked me for serving.

  • Chulo357

    I used my experience with communicating from Iraq to my family in addition to his congrats and has thanked me for serving.

  • Anonymous

    He used the tweak FakeOperator to change his carrier name to “Zech”.

  • iBenny

    It’s not fake. I emailed him last night asking him a question about iCloud storage, and when I woke up I received an email. Not from Tim Cook, but Ed Cue. The email said that Tim had forwarded my email to Eddy. I’m still surprised that my email was seen by not ONE Apple executive, but TWO.

  • Can you tell me what’s Tim Cook email address please?

  • Still waiting . . .

    • Closed vs Open Systems have been debated extensively by technology scholars. Closed vs Open System also referred to as Integration vs Fragmentation of the Systems. Markedly, it becomes a twofer divergent of scholarly discourse amongst distinguished technologists. An unconsubstantiality of the Open vs Closed technologists. Apple embraced the school of thought whose fundamental tenants seductively falls within the realm of Closed System. Apple dogma, credo epitomized and internalized in the enclave cloistered of these ideological pathologies. So, do we see any possible vicissitude to this doctrine?

  • Is it possible that it’s an automate response set to delay?

    Thanks [INSERT NAME] is pretty easy to achieve with form mail.

  • I did, I asked him a questions asking why it takes so long to get new IPads in the stores on military bases, he wrote back saying he would look into it, and thanked me for serving

  • tim cook should realize not everyone is rich enough to buy a new apple computer and that many people start with their first mac is at least 5 years I am writing this on an ibook 12 in. g3 from 2002 and I am happy with it and also own an ibook g4 from 2004. apple should show more respect to those of us who are broke ass bitches trying to attend college w/o any financial aid for six years to stopping the practice of planned obsolescence on older mac laptops that run on osx my g3 was top of the line for its day with 640mb of ram 32mb of vram 900mhz processor at least allow me to use itunes on this dinosaur it supports up to itunes 9.2 and I should be able to listen to itunes if I pay for the damm songs on my g4 generosity goes a long way many people who buy these old machines when they have a positive experience do upgrade to better laptops over time so apple should do better make every experience with their first apple a positive experience even if it is an old dinosaur like my g3 and g4 laptops remain up to date and support and i might consider working 60 hours a week to save and buy a macbook air 11.6 someday. so make my experience with my older laptops by not making them obsolete when there is no need to do so i want itunes on my g3 and stay on my g4 please .

  • Vũ Nguyễn

    How many day did you get the email response?

  • Larry sweet

    I just completed a remodel of the Carmelite Monastery in Carmel. The sisters have a pager system that is broken. Apple’s IPad Touch would be perfect for them. They would need instruction on how to use them that I couldn’t give. They are a cloistered order and cannot leave the Monastery. Can Apple supply a rep to come into the Monastery and give 1-2 hours instruction. The sisters would love to pay for the service.
    Thank you

  • tell us his dam email address!!!

    • Julie Jeffery
      • Valerie Poole

        Mine came back said address was a bad destination . Knew it wouldn’t work

      • MJJames

        That means you put the address in wrong, dumbass.

      • John


  • shema

    can anyone help a family in desperate need of financial help I recently lost my job and my apartment in two weeks me and my children are going to be with if anyone can help please contact shema Jefferson at curtisj0011@gmail.com any amount will help an open for advice thank you for your time and God bless you.

  • Dean Gier

    if theres any person can help put food in my fridge and or cupboards I would appreciate any and all help I work in michigan very hard and just enough to pay my rent and consumers im 46 and funny thing Ive got very little It doesnt seem to bother me Ive got god in my life thats enough but I never thought I would see the day where food would be one of my wishes shameful my name is Dean my e-mail address is dgier1.dg@gmail.com Im using the libraries puter right now so I will check my email later today I have to walk seems cars are expensive LOL but hey im still surviving well trying god bless all and thanks in advance

    phone 517-240-5587

  • Julie Jeffery

    Still waiting for a reply….. 25.3.14 from Tim Cook – tcook@apple.com

    Maybe I should approach Microsoft or Dyson (UK)

    • ITech Device News

      same here

      • ITech Device News

        its been about 2 months and i emailed him twice

  • Valerie Poole

    My email to him came back. As bad destination. Surprised. Nope!

    • MJJames

      you put the address in wrong. That’s what that means.

  • Valerie Poole

    Incorrect James

  • Swee

    is it normal to be put on hold for Apple Customer Service? I had been on hold with music for 1 1/2 hours already today! argghhhh

  • Swee

    is there an email that top executive knows the agony of getting customer support… ????

  • Mark Roach

    Jameson 5 Teaching little sister Carson to use the I pad Jameson received from Santa. Carson is already using the Ipad in preparation for College in 18 years. She more then likely will be an Engineer like her Grampa. Thank you apple for making the I pad childs play in the ease of use.

  • Azmi abbu

    hi sir
    My name is abbu azmi
    I am deaf


  • Harold Chanin

    Hi Tim. To globally market “Apple Pay” by incorporating ISO’s chip card technology (circa 1970), such as the U.S. “EMV” or U.K. “chip-and-PIN,” truly is underwhelming to merchants and customers. At best, the chip statistically ‘protects’ from cybertheft at points-of-sales, but by design cannot ‘prevent’ the crime. The question is why does Apple ignore the cost-effective 2011 U.S. non-identity cyber card technology which can stop this global cyber crime?

  • Jim Blaz

    My appeal to Apple… I was recently given a credit for an issue I had with iTunes but I’d like to have someone else review this situation maybe a supervisor (or anyone who cares?) As much as the 3 free movie rentals is a nice offer it doesn’t begin to address the real issue which is the fact that it is nowhere near the same as owning 60 movies for $60.00!
    It is fair to say that I am not much of a fan of iTunes, in my opinion it has always been the weakest link in Apple’s ecosystem, and honestly I haven’t spent a lot of money on iTunes either as it’s rarely my first choice in media consumption as there are many, many other choices that are simpler, more reliable (read less buggy), and cheaper. With that said I felt that this promotion would be worth exploring and actually give me some choices when it comes to entertainment. It might even convince me that iTunes isn’t as bad as I remember it to be. Who knows maybe it had gotten better since the early days of syncing my iPhone which would take forever over the cable and would be both complicated and frustrating when it wouldn’t work correctly, after all that was a long time ago and a different side of what iTunes has to offer. Maybe it was time for a second chance who knows maybe it would be a way to convert me, show me how simple things could be to have media at my fingertips and maybe even create a habit I could get use to.
    At the time I was online ordering, it showed the promo price of $9.99 for a 10 movie bundle with a total of 6 bundles so I filled my cart and went to checkout. What I got was an error message and it wouldn’t let me complete my order and when I finally was able to get things to start working properly again the price had been hiked up drastically. Now I’d like to point out that every single trusted blog and news source (dozens and dozens of them) showed the expiration time as 11:59 pm pacific time – I do understand that Apple does not write these blogs and news stories directly and can’t be held directly responsible for what they say but they must get their information from somewhere, and with that many credible publications reporting one would assume the source would be Apple itself. It was not after midnight in Cupertino when every other promotion would normally expire, nor was it even midnight here in Denver where I live and was making the purchase from. Which leaves me to believe that you either pulled the promo early, changed the expiration time from the precedent you set with previous promotions, and/or did not make it abundantly clear when the expiration time really was for this promotion, causing me and many, many others from finishing our purchases.
    Now I am still willing to fork over the $60.00 for the 60 movies if you can extend me that courtesy as a very, very loyal apple customer for the last decade. If not it probably won’t stop me from buying Apple products as I do enjoy them and even recommend them to friends and family (although I do not recommend iTunes) and as you can see by the thousands, and thousands, (and thousands) of dollars I’ve already spent on multiple, multiple devices including but not limited to;
    2 Mac minis
    a MacBook Air
    an iPad Pro
    an iPad Air
    an iPad mini
    an iPad retina
    an iPod touch
    an iPod nano
    a new Apple TV 4th generation
    4 Apple TV 3rd generations
    an Apple TV 2nd generation
    a 1st generation Apple TV
    an Apple time capsule
    too many various iPods to even list here and lets not even go into all the peripherals and accessories directly from Apple itself and then with third party products that I bought through the Apple Store both online and in person of which you also got a percentage of (and the apps in the App Store and the in-app purchases, plus subscriptions of which you also got a cut) and I haven’t even gotten to the number of iPhones I’ve owned including the 3GS, 4, 4s, 5, 5c, 5s, and the 6s plus 128gb that I’m writing this on right now (should I even mention what my family and friends use)
    But I digress in that it doesn’t matter all the specific Apple products I use but that everywhere I look, and everywhere I reach, I am reminded of Apple and the amazing products that “just work”. So the question isn’t whether you need or even want my $60 because in all honesty you don’t. You’ve got enough money to buy the entire Disney company with your cash reserves alone. But what you should be asking yourself is “What am I thinking now? Do I still see it all the same? Or every time I see an Apple product – which is all the time as I am surrounded by them and one is never out of reach given the fact that my Apple Watch is on my wrist (no not that Apple Watch it’s actually a Mac OS Apple Watch from the 90’s that has a retro design reminiscent of the Memphis Milano designs from the 80’s) – am I reminded that they are just a greedy company that doesn’t care about the little guy and refuses to honor their own agreements or at the very least make good on their mistakes? Does it just solidify my distaste of iTunes? And if you were really smart you’d ask yourself if this would be an opportunity to double down on an Apple enthusiast, someone who already believes in the Apple ecosystem with friends and family that he’s introduced to Apple, and is this an opportunity to change his mind about iTunes, to show him that it’s not a chink in the armor but actually the oil in the machine. The choice is yours apple as the ball is in your court. I can’t even take my ball and go home because it’s your ball.

  • Robert Drake

    To the
    geeks of the world. Especially the ones who are hired guns for Apple,

    buying a new Apple TV and being sold this new black box that was supposed to be

    salesman’s says……..I could hypothetically turn it on and watch a movie without
    having to authenticate it.

    from the salesman’s perspective it would be able to authenticate itself with a
    hand shake to a device that was clearly mine (like my iPhone for example).

    I get
    home and find it’s another beta device like keychain that promises on a dream
    that it can’t deliver.

    At this
    point I want to relate a story about a friend of mine who is constantly offers
    me things that I don’t ask him for. I
    realize that he does that to stay in good graces since those are the things he
    is able to do. In fact when it comes to the thing’s I need him to do, I rarely
    get useful help.

    Back to
    Apple and the like…..They are constantly giving us things that the geeks (left
    to their own devices) come up with as the latest bells and whistles without
    ever solving to most obvious dilemma on modern times; security and
    authentication by means of individual identity.

    Why are
    we living in the 20th century with a barrage of ID’s and passwords that no one
    can truly protect?

    I was
    visionary (not with computers but a simpler technological experience) I did
    product testing for my dad as a pre-teen. Even then commercialism was king and
    technological advances second class citizen.

    Now I
    say to all of them, “ you guys are giving us antiquated beta software”.

    military has been using Retina scan technology since the ’70’s and you guys
    gloat because you just introduced some stupid chip in a credit card leaving the
    novices in a state of limbo. Novices who are still reeling from typing in
    passwords and answering stupid questions that the Keychain is supposed to keep
    track of but does poorly and only it you happen to use Safari as your

    The word
    ‘user friendly’ is as much of a misnomer as free sex. It’s as foreign as the
    word algorithm to the average layman.

  • Julie Jeppson Hamaker

    My Apple ID has been locked for three months. Went to Apple Store today they couldn’t help me. I can’t use my iPad I phone I pod. Thanks Apple.