iTunes

iBooks Store and iTunes Movies shut down in China by state agency

Cody Lee ∙ April 21, 2016

Apple's iBooks Store and iTunes Movies have been shut down in China by a state agency, reports The New York Times. The outlet says the Chinese State Administration of Press, Publication, Radio, Film and Television was behind last week's mysterious outage.

The shutdown occurred just six months after the two services were made available in the country. An Apple spokesperson said in a statement that the company "hopes to make books and movies available again to our customers in China as soon as possible."

Downgrades no longer possible as Apple stops signing iOS 9.3 for some devices

Anthony Bouchard ∙ April 18, 2016

On Monday, Apple has pulled the signing plug on its iOS 9.3 firmware for its lineup of iPhones, iPod touches, and iPads.

As a result, downgrades through iTunes to iOS 9.3 are no longer possible, and there's no way to upgrade specifically to iOS 9.3 from an earlier firmware.

Instead, users will be directed to install iOS 9.3.1 when restoring or updating their devices through iTunes.

Update: It seems that not all versions of iOS 9.3 have stopped being signed. It appears that iOS 9.3 is not being any longer for newer devices (i.e. iPhone 6s, iPad Air 2), but it is still being signed for older devices (ie. iPhone 5s).

Can’t activate your iPhone? Here’s why and how to fix it

Anthony Bouchard ∙ Updated May 24, 2025

Learn what to do if your iPhone or iPad won't activate after being erased, preventing you from finishing iOS setup and configuring the device for everyday use.

iTunes Movies and iBooks Store go offline in China without explanation

Christian Zibreg ∙ April 15, 2016

As of this morning, customers in China are unable to access Apple's content stores for digital movies and books, the iTunes Store for Movies and the iBooks Store, as both services went offline last evening without explanation. These stores are now inaccessible in China on the iPhone, iPod touch and iPad devices, as well as on computers with iTunes.

No reason was give for the downtime and Apple had not commented on the move at post time, but AppleInsider has learned that it has something to do with the government's pending investigation into Apple's business practices.

Apple is ending support for iTunes Allowances on May 25

Christian Zibreg ∙ Updated August 30, 2017

Apple is ending support for iTunes Allowances, a tremendously useful feature that allowed parents to send a monthly iTunes Store credit to their kids or just about anyone so that they can make purchases from the iTunes, App or iBooks Store.

Apple broke the news in a support document on its website, which was updated this morning to reflect that support for iTunes Allowances will be ending on May 25, 2016. It has also informed customers of the upcoming change via email blast.

What to do if iTunes doesn’t recognize your iPhone or iPad

Anthony Bouchard ∙ Updated January 20, 2023

If you ever sync your iPhone, iPod touch, or iPad with iTunes, then more than likely you've experienced hiccups at some point in time where iTunes has been unable to find or recognize your device.

You have it plugged in, but for whatever reason, it just doesn't show up in iTunes. What gives?!

In this piece, we'll go over what to do if iTunes doesn't seem to recognize your iOS device when you plug it in to your computer so that if and when it happens to you, you'll be prepared to tackle the situation.

Apple no longer signing iOS 9.2.1, downgrading becomes impossible

Anthony Bouchard ∙ April 5, 2016

Apple has stopped signing iOS 9.2.x on Tuesday, a move that keeps anyone from downgrading their installation of iOS 9.3 or later to any earlier firmware version on their iPhone, iPod touch or iPad.

The move has been expected for some time, as iOS 9.3 was released nearly two weeks ago, followed by iOS 9.3.1 with some minor bug fixes.

Star Wars: The Force Awakens hits iTunes as HD download ahead of physical release next Tuesday

Christian Zibreg ∙ Updated April 7, 2016

Apple has been accepting pre-orders for J.J. Abrams' Star Wars: The Force Awakens on the iTunes Store for a few weeks now.

Today, April 1 (not a joke), the movie released on the iTunes Store. The $19.99 high-definition download includes iTunes Extras like deleted scenes and interviews with the cast and filmmakers.

The movie is not yet available for renting. The SD version will follow on April 5 for $14.99, when Star Wars: The Force Awakens is scheduled to launch at physical retailers.

Common restore errors in iTunes and how to resolve them

Anthony Bouchard ∙ Updated January 20, 2023

Restoring your iPhone, iPod touch, or iPad can resolve a variety of issues, but sometimes you'll experience issues even when you try to restore your device(s) with iTunes.

You may have received a "This device cannot be restored Error XXX" message from iTunes before, and unfortunately, you may have been forced to do some research to even begin to understand why you're getting the error, which can cause tons of frustration.

In this piece, we'll talk about some of the most common iTunes restore errors and how to fix them so you don't have to spend hours researching for solutions by yourself.

Apple is offering several movie bundles at deep discounts in iTunes

Cody Lee ∙ Updated October 16, 2018

Heads up cinephiles! Apple is currently offering several movie bundles at deep discounts in its iTunes Store. Of course, iTunes has long featured digital box and franchise sets priced cheaper than the total of each individual film, but this promotion takes even more off the price. Included in the deals are The Dark Knight Trilogy, Jurassic Park Collection and the Ice Age Family Pack.

Apple enables redownloads of audiobooks, iOS 9.3 to add audiobooks to Automatic Downloads

Christian Zibreg ∙ March 10, 2016

Thanks to the iTunes in the Cloud feature, Apple customers have long been able to re-download apps, movies, TV shows, music, music videos, books, ring tones and tones purchased on the iTunes Store, but not audiobooks. As per Apple's newly updated support document, customers in 22 countries total can now re-download any audiobook.

This feature is available in iBooks on an iPhone, iPad or iPod touch with iOS 8.4 or later, or in iTunes on a Mac or Windows PC. In addition, previously downloaded audiobooks, free or paid, are now listed in your Purchased history in iBooks and iTunes.

How a journalist convinced Jobs to bring iTunes to PCs and other tidbits from Tony Fadell interview

Christian Zibreg ∙ February 29, 2016

It was The Wall Street Journal technology columnist Walt Mossberg, one of Steve Jobs's favorite reviewers, of all people who has finally managed to persuade then Apple CEO to expand the addressable market for iPods by bringing iTunes to Windows PCs.

Jobs, Nest founder Tony Fadell and then Apple executive charged with iPod and iPhone development recalls, long insisted that the iPod be used as a vehicle to increase Mac sales. “Steve, the iPod is $399. But really it’s not. Because you have to buy a Mac!” We had to give people a taste,” Fadell recalls telling Jobs, to no avail.

He eventually relented and agreed that Apple should bring iTunes to Windows, under one condition: the software was to be tested by journalist Walt Mossberg. “We’re going to build these and run it by Mossberg,” Jobs reportedly said. “And if Mossberg says it’s good enough to ship, then we’ll ship it.”

Walt reportedly said, “Not bad. I’d ship it,” and the rest is history.