Sorry, I couldn’t hear what you said
Siri does respond to “Hey Siri,” thanks to on-device processing of the hot word. However, the smart assistant goes nowhere with responses such as “Working on it,” “Just a moment,” and so forth. Eventually, she ends up saying “Hm, sorry but I’m having trouble hearing you.
This almost certainly indicates Siri connectivity issues plaguing Apple’s latest beta code.
You can try asking Siri on your beta devices these questions:
- “What’s on my calendar tomorrow”
- “Set a timer for 2 minutes”
- “Remind me to take out the trash at 7pm”
Checking Wi-Fi connectivity, removing the speaker from the Home app, reseting HomePod, restarting your Apple devices and other usual tricks wouldn’t solve the issue.
People on commercial versions of iOS, macOS, tvOS and watchOS are not seeing these issues.
The wonders of beta software
You could easily dismiss this as a yet another bug that’s currently plaguing Apple’s beta OS releases. As a matter of fact, such wonders are to be expected from any software that’s still in beta. That being said, however, it’s surprising that the new betas break Siri for HomePod—you wouldn’t expect the wireless speaker to have issues when running the stable firmware.
According to Apple, iCloud services did experience various intermittent availability issues yesterday with iMessage and iCloud web apps like iCloud Calendar, iCloud Contacts, iCloud Mail and iCloud Drive running much slower than expected or appearing unavailable at all.
Perhaps these Siri availability issues have something to do with yesterday’s iCloud outages? If so, this might be something Apple could fix on its end without having to issue new betas.
Don’t forget that you can report this and other bugs to Apple using the the Feedback Assistant app on your iPhone with the iOS 12 beta or through Apple’s Bug Reporter website.
We’d like to hear from people who run the latest Apple OS betas.
Are you experiencing Siri connectivity issues on your beta devices?
Share your experience with fellow readers in the comments down below.