We reported recently on the issue Apple has been having at their new HQ where employees haphazardly walk into the glass walls. Now thanks to the San Fransisco Chronicle, we have the 911 transcripts.
The nearly all-glass building looks pretty stunning, but it also turns out to be quite difficult to see. Especially when employees are focused on their iPhones and Apple Watches as the roam the halls.
After the initial reports came out, it was only a matter of time until we heard the 911 transcripts. San Fransisco Chronicle was able to get three emergency call recordings thanks to a public-records request.
Dispatcher: …so tell me exactly what happened.
Caller: We had an individual who ran into a glass wall pane and they hit their head. They have a small cut on their head and they are bleeding, slightly disoriented. We have on site security with them right now.
All of three of the calls to 911 were concerning men who had varying degrees of injuries caused by colliding with the transparent walls. It seems the worst of the injuries resulted in an employee receiving stitches for a cut to the head.
Perhaps Apple has learned from the mistakes (that they were warned of), because many walls in their new HQ now have stickers to make the walls and doors easier to see. Black rectangular stickers with rounded corners have been placed on several glass panes in the campus.
If you want to read all three of the 911 calls, head over to the San Fransisco Chronicle.
What do you think of the solution to Apple’s glass-wall problem? Do you have a better solution?