Dropbox to nix Mailbox and Carousel apps early next year

By , Dec 7, 2015

Mailbox for OS X About window Mac screenshot 001

Cloud storage startup Dropbox made a surprising announcement Monday, saying it will be shutting down Mailbox, the once popular app it acquired in March 2013, as well as Carousel, a photo-management app released in April 2014. Mailbox will be winding down on February 28, 2016 and Carousel is next on the chopping block on March 31, 2016.

This development doesn’t surprise me: Mailbox for iOS has been receiving only compatibility updates post-acquisition while Mailbox for Mac hasn’t dropped its beta flag since August 2014 debut of the first public beta (its current version number: 0.76).

“To our Carousel and Mailbox users, thank you for embracing these products—and we’re sorry,” says Dropbox. “It’s not easy to say goodbye to products we all love. But ultimately, we think this increased focus will help us create even better experiences for you in the months and years to come.”

Say goodbye to Carousel

The Carousel blog explains that the vast majority of users prefer “the convenience and simplicity of interacting with their photos directly inside of Dropbox.”

Dropbox Carousel app teaser 001

After Carousel is pulled on March 31, 2016, users will still be able to view and share their photos in the Photos tab views on the web and in Dropbox’s mobile apps.

More on the transition is available in this support document.

And say goodbye to Mailbox, too

The Mailbox team wrote in its own blog post that solving the email problem “seemed like a strong complement” to the challenges Dropbox was already tackling. But alas, they have apparently realized that “there’s only so much an email app can do to fundamentally fix email.”

Dropbox Mailbox app teaser 001

“We’ve come to believe that the best way for us to improve people’s productivity going forward is to streamline the workflows that generate so much email in the first place,” rads the good-bye post.

Check out this support document for more information on the transition, which has guides and export tools to take out your email archive.

What now?

According to Dropbox, the best features of both apps will be integrated into its cloud storage service.

“We’ll be taking key features from Carousel back to the place where your photos live—in the Dropbox app,” reads the post.

“We’ll also be using what we’ve learned from Mailbox to build new ways to communicate and collaborate on Dropbox (you can see early signs of this focus with Paper).”

One app’s sunsetting is another app’s opportunity

Source: Dropbox

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  • Rameshwar Shrestha

    This is making me sad.. I had been using this app of all its life. I stayed in virtual line to get this app. This was my best mail client.. how is the Spark mail client?

    • TechnoBuff

      You brought back memories…. LOL
      Mailbox started the virtual line for app downloads then, which was quite unusual then. The line was in the tens of thousands.
      Personally, i think Outlook is the best email client out there, simple and uncomplicated with some good features and more so connects to all accounts easily.
      Give it a try

      • Rameshwar Shrestha

        Thank you @TechnoBuff:disqus for you advice.. I will try the Spark for a while if not I will move to the iOS stock mail client or I might try the Outlook.

      • TechnoBuff

        Ideally i prefer IOS mail app but it lacks push for Google Apps for work, and i would rather use one email clients for all my email accounts than spread it around thus why Outlooks seems like a good option if you have a few email accounts from different providers

      • Zzyzxd

        You should have push notification if you add it as an Exchange account in system settings.

      • TechnoBuff

        Unless support was added on the latest update for IOS9, which i am not aware of.
        Apple discontinued support for push notification for exchange for Googe Apps, this is different from the regular Gmail.

      • Zzyzxd

        I believe it is Google that discontinued Exchange support for free accounts. If you are a user of Google Apps for Work, you should be able to get push notification.

      • Zzyzxd

        I just walked away from Spark.

        It asks for background refresh permission but doesn’t refresh in background (icon badge won’t go away if you read email on other devices).

        I have been waiting for the iPad version for months and now I am just tired…

        Outlook is not perfect but at least it’s stable, and I don’t see any possibility that Microsoft would drop Outlook in the near future.

      • Phil Randle

        No issues with this in Spark for me, and I am currently using outlook on my iPad Pro. Are you sure you have changed the notification settings from All Mail to unread email?

        I find Spark to be head and shoulders above everything, absolutely shits on outlook. Can’t wait till the iPad version is out.

      • Zzyzxd

        I am sure I did setup correctly. Maybe it was something wrong with my device I couldn’t figure out. I really wanted to love Spark. Actually I immediately deleted Outlook after trying Spark for 5 minutes. I was not happy going back to Outlook, but at least it gets the job done.

  • nonchalont

    Mailbox was the best email client I think. I tried others, but mailbox was very streamline.

    • Cristian B

      Have you tried Spark? Because honestly, Spark is the best email client I have ever used. Hate to say it but it makes Mailbox look not good at all. It’s that amazing.

    • Eyal Rotem

      It’s not that spark isn’t good….
      but mailbox was soooooo easy and fun to manage…
      no complex or advanced options – just simple elegant mail client, that does the job.
      my inbox zero is only because of Mailbox!
      i Will miss you so much!

      [i wish it wasn’t server dependent and that i could have kept using it….. 🙁 ]

  • stylesbeyond

    won’t be missed

  • Abinash Shaw

    The simplicity & subtleness of the Mailbox app was too good to let go. I have tried Accompli before it became Outlook, Spark, Gmail, Google Inbox etc. but I always kept coming back to Mailbox. Too bad have to bid goodbye to it.

  • Joaquim N.

    Excuse my off topic question but do you guys think Apple will be releasing the final version of its currently beta OS X and IOS still this year?

  • Johnson Noel

    I still don’t understand why they’re shutting it down. In what other way do they think they can help organize the mail. I would like to know more about what they’re focused on?