Can't find Apple driver, please download and install iTunes

If you’ve been trying to jailbreak iOS 8.2 beta 1 or 2 with TaiG 1.3.0 over the last couple of days, you may have encountered an issue. An error that says: “Can’t find Apple driver, please download and install iTunes” has been causing all sorts of problems for would be jailbreakers.

iTunes may indeed already be installed, but it’s the latest version of iTunes for 64-bit Windows machines that’s causing the error to begin with. Perhaps you’ve tried to downgrade your copy of iTunes unsuccessfully. Or maybe you’ve just given up on trying to jailbreak your iPhone on a Windows machine. Well, don’t give up just yet, because we have a solution inside.

The first thing you need to do is uninstall iTunes.

Step 1: Go to Control Panel → Programs → Uninstall a program, and completely remove iTunes.

Step 2: Go to this link, and download iTunes 12.1.1 for Windows (64-bit — for older video cards)

Step 3: Install the newly downloaded version of iTunes 12.1.1

Step 4: Run TaiG again

Now, instead of seeing the error message above, you should see the following:

Can't find Apple driver, please download and install iTunes FIXED

Did this help you?

  • gittlopctbi

    Same solution as the last jb.

  • Luke Biles

    just tried this and it worked! thanks

  • elijah

    it still says cant find driver

  • hassan

    taig says please restore your i phone before jailbreak…… and please use taig firmware to upgrade to ios beta 8.2…. please help me

  • Sveppi

    I have the same problem, already restored the iphone but still the same message “please restore your i phone before jailbreak”

    • PaulseeN

      got same problem , tell me if you found out

    • Tobias

      Same problem here too.

  • SaM yOuNeS


  • Sanjeev Rai Sharma

    hallo my friend unzip is password protected , whats the password

    • Lars Laenen


  • unhopefully grandpa

    I tried it, and STILL DOESNT WORK, HELP!

  • Tim Farris

    Same issue with Mac 10.11 only this issue is with an old program called itether used to bypass carrier restrictions and tether rather you pay for it or not I have the unlimited everything plan on sprint so I hope I can get help with this

  • Danie

    succesfull thank you…i first had to uninstall everthing that had to do with apple applications. before installing

  • mahir

    I have this problem when I install itunes 12.0.1 please help me

  • Chris Prabhu

    I have “Can’t find Apple device” error. iTunes can’t see it either. Windows Explorer sees it though.

    • Jeremy Blake

      Ever figure it out? I’m getting this too.

      • Chris Prabhu

        No not yet. I’m on a mac and dual booting Windows. Everything works fine in OS X. I tried reinstalling iTunes etc but iTunes still can’t find it.

      • Jeremy Blake

        Damn. I was afraid of that. If you find anything, let me know. lol.

      • Chris Prabhu


    • Victor Eduardo

      I had the same problem, it was the USb 3.0 port try it on 2.0 or use another pc

  • brian mccord

    thank you so much!! helped a ton!

  • siekick

    yea I’ve done that MULTIPLE times and it still doesn’t work… this just is NOT a good solution for this problem…

  • Anyone else have problems with the iTunes link above? It won’t let me download. When I click on it, it says “we’re sorry. We can’t find the article you’re looking for. Please return to the Apple Support homepage.”

  • louai dagamseh

    Use different pc it will work

  • Drapnel

    virus. don’t use this

    • Zoé Andrade Marin

      Why do you say is a virus?
      It Worked for me

      • Drapnel

        my antivirus marked it as so. I just use a 12.0 itunes for jb then update after

      • shane evans

        its not a virus I just used it. and it worked.

  • Jenifer Dean

    still see the error after reinstall. tried on 2 different computers. what now?

  • jz100

    I’m betting this whole page is fake. For one thing, they are telling everyone to install a specific version of itunes, yet they link you to Apples own webpage, and everyone knows they aren’t going to let you download older versions.

  • Piper Cottell

    Mine still doesnt work. It still says ‘apple driver hasn’t been found’, and when i click on the website below it to install the apple driver it doesnt load the page, someone help me please

  • Sidro Ko

    Sometimes even if youve done those steps the error will still show up. For windows 7, the pc needs to be restarted for the install to take effect

  • Great information here. This iphone thing is a menace

  • GaminG EmpirE (Takerxx)

    the Driver File is deleted please send it to me if u have

    Thanks in Advance