Nest Protect (image 001)

Nest Labs, which Google is acquiring for $3.2 billion in cash, has resumed sales of its Nest Protect after recalling about 40,000 units in April over a safety bug with the smoke and carbon monoxide detector’s Protect Wave feature potentially preventing the alarm from sounding.

The company has now disabled Protect Wave on existing devices via a software update while re-releasing a slightly tweaked device at a discounted price of $99 each, down from the previous price of $129…

“We’re very pleased that Nest Protect is once again available to customers,” said Nest. “And now, the price is $99 to make it accessible to as many people as possible.”

As noted by Nest, the company has amassed valuable real-life data via the “hundreds of thousands of Nest Protects already installed and connected to the Internet”, allowing it to analyze actual CO events on a scale that’s never been done before.

“CO poisoning kills over 400 people a year in the U.S. alone, according to the Centers for Disease Control and Prevention,” the blog post notes. “We’re dedicated to seeing that number decline.”

The intelligent smoke detector debuted last October.

https://www.youtube.com/watch?v=O0xlddo_Q1k

To go with the freshly re-released Nest Protect, the company has given its companion Nest Mobile for iOS app a little love in the form of much-needed tweaks, such as a more reliable Nest Protect account pairing and the removal of the problematic Nest Wave setting.

Nest Protect (image 005)Nest Protect (image 006)

As a result of these changes, Nest Protect owners now must reach for a hardware button on the device in order to silence the alarm. It’s a band-aid solution as a Nest spokesperson told Engadget that the firm is working on “an easier way to silence the alarm”.

Previously, Nest Protect units employed hand gestures. But as some people would inadvertently silence the device when they didn’t mean to, the feature posed a safety risk so the product was recalled.

By the way, if you bought a Nest Protect before June 15 that has been paired to your Nest Account and connected to the Internet after April 3, 2014, you can request a credit here, provided you haven’t been previously submitted for a credit or a full refund.

Would you buy a Nest Protect now that it’s $30 cheaper?

  • Dan

    no

  • Stefano ‘Graziani’ Polo

    They just permanently removed Nest Wave this morning with another update. Still the product is great. Receiving notifications when your away of smoke alone makes the product well worth it.

  • The store where I work never actually stopped selling these, even after the recall. So I guess the stock we have are still a danger

    • Stefano ‘Graziani’ Polo

      The “fix” was to remove the feature with a software update which they did immediately unless you don’t have yours connected to the internet. It wasn’t an actual recall which they’ve acknowledge but I still don’t know why they started to use that term.

      There’s a good chance they can correct the ‘wave’ feature with a future software update, not needing to change any hardware. Otherwise I don’t think it matters. It wasn’t the feature that was a selling point for me and I believe that was true for most.