Some Apple Stores offering 30-day exchange window for iPads

By , Oct 23, 2012

Good news this afternoon for folks who recently purchased a third generation iPad. Reports are coming in that some Apple Stores are offering a 30-day window to exchange the now-obsolete tablet for the new one.

Earlier today, Apple announced the fourth generation iPad, an update to its larger 9.7-inch tablet line that includes a better processor and other improvements, a mere six months after it launched its predecessor…The move was somewhat unexpected, at least to the general public, as Apple typically refreshes its mobile devices once a year. This has left some iPad 3 owners, especially new ones, feeling a bit disappointed and misled.

But it sounds like Apple has a plan in place for these customers. CNET is reporting that some Apple Stores are allowing a 30-day exchange window for people who bought the third-generation iPad within the last month.

“The manager at the Stockton Street store in San Francisco explained that “this specific store” would allow purchasers of the third-generation iPad to exchange their device for the fourth-generation iPad if purchased within the last 30 days. She emphasized that, unless the recently-purchased iPad showed serious signs of wear-and-tear, the usual 14-day return policy would be waived.

“And what about other stores?” You’ll have to call and find out. She explained, “We can’t speak to other stores’ policies — this is something our store has decided to do.”

If the above criteria applies to you, it’s definitely worth giving your local Apple Store a ring. The new iPad features a faster A6 processor, Apple’s new Lightning connector, broader LTE support and an HD FaceTime camera.

So what’s Apple going to do with all of these returned iPads? We imagine they’ll wind up in the refurbished section of Apple’s online store. Word is that third-generation iPads are now available there for as low as $379.

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  • http://twitter.com/rydogg23 Ryan

    “This has left some iPad 3 owners, especially new ones, feeling a bit disappointed and misled”

    Sorry….misled? How so? Because the rumor mill didn’t see this one coming? Anyone who feels misled is more like misguided.

    • http://twitter.com/MCaudebec Maxim∑

      Yeah I agree, Apple has the right to upgrade there products

    • http://twitter.com/_moose239 Max Jarrett

      I am one of those customers and I wouldn’t say misled, more shocked that 1) Apple broken the yearly cycle. 2) Hasn’t given a 30 day return policy across the board.

      • http://twitter.com/rydogg23 Ryan

        Ok. You can feel that way, but apple doesn’t owe you either one of those things. However in the long run, I imagine they will make good. Although they are under no obligation whatsoever to do so

      • http://twitter.com/_moose239 Max Jarrett

        Alright fanboy. I feel as a loyal Apple customer that they have fucked me over. They’ve removed the 3rd gen but kept the 2nd? The only reason they have done that is because they KNOW that the 4th gen isn’t enough of an upgrade from the 3rd, so what do they do, they make it as though the 3rd gen never existed. I feel ripped off.

      • makedonii

        well, we cinda all saw it comming when they didnt call its the Ipad3 now did we?! :) hehe but joke aside, i see your point, it all comes down to personal opinion, like Kevin mentiond in a post below

      • http://twitter.com/rydogg23 Ryan

        how do YOU feel ripped off? please, explain to me, in detail, how YOU personally feel ripped off.

      • makedonii

        i agree, i also think that the ipad 3 isnt that bad of a product from the 4th one, the gap is so minimal that even the hardcore wont mind it. If it was like ipone 4 to iphone 5 then its okey to troll and bitch about it.

      • JamesR624

        30 day? Should’ve been 2 months! They royally screwed anyone who bought an iPad 3 from it’s release to now. When you’ve been buying apple products for years with a yearly release cycle, you don’t expect them to suddenly switch to a 4-6 month cycle. If you ask me, they really fucked over a LOT of people.

      • http://twitter.com/rydogg23 Ryan

        Seriously now. Did you want them to check with you first? They don’t have a “cycle” obviously, so you really are misguided.

    • Stugs

      The rumour mill only ever talked about an iPad mini and made NO mention of a new new iPad after only 6 months. Although I’m going to stick with my JB old new iPad apple should exchange any bought within 2 months.

  • SimonReidy

    Call me crazy, but I’d rather hang on to my jailbroken iPad3 on iOS 5.1. If there was more conclusive evidence of an A5/A5X/A6 jailbreak for iOS6 on the horizon it would be a different matter, but the way I figure it is I don’t want to give up all my tweaks and go back to stock iOS for months on end. By the time a jailbreak is on the horizon for the iPad4, I will have gotten excellent value and more fun out of my iPad3 and won’t mind spending the money to upgrade then.

    • http://www.facebook.com/CMak70 Chris McOmber

      Amen brother!!!! No JB, no fun!!!

    • JerseyD

      If you bought an iPad in the last 30 day odds are it didn’t come loaded w 5.1

      • SimonReidy

        I bought mine in the last 30 days, and got lucky by hunting down old stock. I’d actually given myself a rule that if I couldn’t find one running iOS 5.1, I wouldn’t buy one, as the first thing I wanted to do was jailbreak it. The only bummer is that Apple had of course stopped signing 5.1 by then, so I have no APTicket to restore to iOS5.1 if anything goes wrong.

        I could probably swap it over for an iPad 4 if I wanted to, but I don’t.

    • makedonii

      double amen! With the Iphone 5 i can live without the jailbreak for a couple of months, but on the ipad i just cant, has to have it jailbroken!

  • http://twitter.com/HankScorpio84 Hank Scorpio

    Well it’s not like the 3 is suddenly a bad tablet. I’ll skip this one and wait what they’ll offer with the 5th generation.

  • http://twitter.com/GuyBey0ndC00L eDDie

    I can understand having a iPad 3 with new lighting connecter my guess is the A6X most likely uses less battery, memory, and resources vs the A5X in the old iPad 3. Funny thing was iPad 2 beat old iPad 3 in terms of battery life and app loading. Retina is nice but there a trade off.

  • Kevin

    I actually just bought an ipad 3rd gen 2 weeks ago and have jb’d it straight away. The A5X is plenty enough for what i use on the ipad so i dnt c any real gain in upgrading to the 4th gen. Facetime hd cam isnt that big of a deal either nor is LTE since i’m based in the uk and i thether off my iphone 4s.. The main thing is that there is no jb for ios6 and i cant see it coming anytime soon especially with ios6.1 coming in a few months time…

    • SimonReidy

      My thoughts exactly. For the foreseeable future, the iPad 3rd gen is still the most technically capable device out of all the iPads, for those of us lucky enough to have one jailbroken on iOS 5.1. I couldn’t imagine giving up the many tweaks I have installed, that hugely increase the iPad’s functionality.

      The extra speed of the A6X would be nice for sure, but stock iOS is so basic, that there isn’t much point unless you play a lot of 3D games or run resource-heavy apps.

  • http://www.facebook.com/profile.php?id=100000254498753 Mark Seah

    Apple taking fans / customers for granted….yet again. im using their products but i seriously think they are getting complacent, arrogant, cocky because no competitor other than Samsung can match them….